Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

6 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Aerial view
Lobby sitting area
Exterior
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

View in a map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Arena Gorda Beach
    ‪5 min walk‬
  • Iberostar Golf Course
    ‪4 min drive‬
  • Cana Bay Golf Club
    ‪9 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪25 min drive‬

Room options

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (Deluxe, Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club (C) )

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (C)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe - Elite Club (C) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (U) )

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (C))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (E)

8.6 out of 10
Excellent
(4 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (Elite Club (U))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

8.8 out of 10
Excellent
(12 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

7.8 out of 10
Good
(45 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

8.2 out of 10
Very good
(65 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Deluxe Elite Club (B2C-US))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Deluxe - Elite Club (B2C-CA))

  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Elite Club (U) )

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Suite (U)

8.4 out of 10
Very good
(19 reviews)
  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club, U)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

Adults-only beachfront property with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Macao - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Hotel Riu Palace Macao - Adults Only - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arena Gorda Beach. Features include free WiFi in public areas and free self parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a swim-up bar, and 7 bars/lounges
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with body wraps, deep-tissue massages, or body scrubs at Renova Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 3 outdoor tennis courts, a gym, and volleyball
  • Guests have great things to say about the helpful staff and the beach
  • 6 minutes by foot from Arena Gorda Beach and a 5-minute drive from Iberostar Golf Course
Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

El Patio - This buffet restaurant serves breakfast, lunch, and dinner.
Kabuki - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant is located by the pool. Open daily.
Volare - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Elite Club - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Elite Club
  • Kabuki
  • Krystal
  • Volare

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Scuba diving
  • Shopping
  • Snorkelling
  • TV in common areas
  • Waterslide
  • Windsurfing

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - September 2023
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Reviews

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

8.4

Very good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 545 out of 1023 reviews
Rating 8 - Good. 256 out of 1023 reviews
Rating 6 - Okay. 110 out of 1023 reviews
Rating 4 - Poor. 53 out of 1023 reviews
Rating 2 - Terrible. 59 out of 1023 reviews

Reviews

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: I thought the grounds were well maintained. Didn’t like: entertainment was sub par compared to other RIU resorts.
Stayed 9 nights in Jun 2025

8/10 Good

DeJene Jacquel

Stayed 4 nights in Jun 2025

10/10 Excellent

Jared, Rio Rancho

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to relax - enjoy a fantastic wedding experience. Worth a second trip for sure!
Stayed 5 nights in Jun 2025

10/10 Excellent

milagros

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
El hotel muy bonito, los empleados atentos y excelente servicio La comida muy buena y con variedad en el bufet. La barra del bar cubano, espectacular La discoteca buena música y mucho ambiente. El DJ Panda fue el menos amable. Lo único que no me gustó es que deje mi cartera visible en la habitación y me robaron aprox $200.00 de mi wallet.
Stayed 7 nights in Jun 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, our stay was very nice. We liked that there were many options for restaurants. The Asian restaurant was by far the best - their food & customer service was exceptional. We really liked all the amenities that were available. The beach was beautiful. Rooms were clean. The biggest issue we had was the fact that the staff is not very friendly. This was the majority of the staff. We did encounter a few individuals that were very nice and attentive. The other people made us feel as if we were a burden. We have stayed at other riu hotels in Mexico multiple times and have absolutely enjoyed our stays with them. We were expecting that type of service at this location.
Stayed 5 nights in Jun 2025

10/10 Excellent

Tyra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was beautiful. I loved my room
Stayed 5 nights in May 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love love loved it. Will definitely be back!!
Stayed 5 nights in Jun 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Rolando

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

6/10 Okay

Stanley

Stayed 5 nights in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Mombo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful, very clean and the staff were excellent. From the check in process to the time we checked out, everything was amazing. Not to forget the amazing restaurants on site.
Stayed 4 nights in May 2025

10/10 Excellent

John

Stayed 6 nights in May 2025

8/10 Good

Zachary, Lindenhurst

Stayed 7 nights in May 2025

10/10 Excellent

Mia, Chandler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Cassandra Nancy

Amazing trip overall, great food, Asian restaurant was our favourite! Good drinks, friendly staff and Beautiful property!! All amenities are close by and the beach is not far at all either! So much to do here and great that you can access the other Riu properties as well. We will definitely be back, the staff here go above and beyond!
Stayed 7 nights in May 2025

8/10 Good

Jasmine

Liked: Cleanliness
Stayed 4 nights in May 2025

8/10 Good

Bamidele, KATY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel stay was very enjoyable, and the staff was very courteous and customer-oriented! The evening entertainments were well done and guest engaging. The restaurants are well spread out within the property, but when it rains, it's a bit difficult to get to some of them without getting wet. A covered access to the restaurants should be installed for bad weather days.
Stayed 7 nights in Apr 2025

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities
The almost constant heavy noise around the pool was difficult to ignroe.
Stayed 7 nights in May 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was really great, my only concern was, when I went to my bedroom last saturday night, was a guy completly drunk lying down in front of my door. It was very scary because I was alone and nobody was close to call to help me. I understand that that guy was a guess one, but should have a guard around the property to help in cases like that. The rest was amazing
Stayed 4 nights in May 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, amenities
A lot of humidity in the rooms. Air condition in the rooms do not work well
Stayed 4 nights in May 2025

4/10 Poor

Melanie

Travelled with partner, Travelled with group
Disliked: Staff & service
This is a party resort. The breakfast and lunch buffet is almost completely the same everyday. You can’t really change the temperature in the room and we only got one refill on our mini fridge. The rooms get very humid and sticky inside and they don’t provide you with a beach bag unless you’re part of the elite club. Also, they don’t provide transportation to and from the airport, you’ll have to pay or set up your own. I say this to say, check other resorts who offer everything this resort didn’t before booking.
Stayed 6 nights in Apr 2025

10/10 Excellent

Choicy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

6/10 Okay

Brittany

Travelled with group
Disliked: Cleanliness, amenities
My bathroom wasn't very clean. There was hair in the shower, toilet and trash can. My refrigerator wouldn't close properly so it would leak and not keep my drinks cold. It was also very confusing and not convenient to figure out what to do as far as excursions or what the resort had to offer. Our transportation to the airport on departure day never came so we ended up having to pay for a taxi which was frustrating. But on a positive note, the staff were all very friendly and kind. And the area around the resort was beautiful.
Stayed 6 nights in Apr 2025