Salem Beach Hotels

"Cute historic hotel, great for walking around Salem. We were there one night for a conference. Calvin at the front desk was great—helpful and informative. We also ate at The Tavern while we visited for a quick bite and drink. Overall, the hotel was very clean, reasonably priced, and the staff was great. One thing to note: it seemed like they may have been painting somewhere on our floor—you could smell the paint, which is likely why the windows were wide open. Unfortunately, it was absolutely freezing up there, and that cold air seemed to trickle into our room. We did ask for extra blankets, and they provided them. The water in the shower also never got warm. It was definitely a chilly New England day while we were there, so a warm shower would have been great. We waited for it to heat up, but it never really did, so we unfortunately couldn’t take a proper shower"

"We had an interesting situation involving a drunk woman (it was St. Pattys day weekend). The staff was very alert and quick to handle it. Security made us feel more at ease. Only negative I have is that after the incident, we moved rooms, and upon doing so, the woman at front desk never asked for my ID? She just handed me keys. Big no no in the hotel industry. Overall good service, housekeeping did a great job, and the bar area is amazing. Very convenient "

"Room was clean. Bathroom sink was not draining well. Took 40 minutes to get our car, which made us late for an appointment. On arrival was told we had a $30 credit from Expedia to use for breakfast or dinner at the restaurant. We decided to have breakfast but was charged $75.00. After several phone calls was told the person was wrong who told us about the credit and there was nothing they could do. Eventually offered a $15 credit. Extremely pissed. Not good service at all. "