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Axiom Hotel

Property class: 4
VIP Access

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Photo gallery for Axiom Hotel

Breakfast, lunch and dinner served
Lobby sitting area
Exterior
Lobby
Fitness studio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
28 Cyril Magnin Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Queen Beds (ADA Meta)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (ADA Meta)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds (TTY Meta)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (TTY Meta)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds (Meta)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Meta)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed (E-King)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed (E-King)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (ADA Mono)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (ADA Mono)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (TTY Mono)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (TTY Mono)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mono)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mono)

8.6 out of 10
Excellent
(18 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (ADA Mono)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed (ADA Mono)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (ADA Communication)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed (ADA Communication)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (TTY Mono)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed (TTY Mono)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Mono)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 Queen Bed (Mono)

8.8 out of 10
Excellent
(28 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Nano)

Room, 1 Queen Bed (Nano)

Room, 1 Queen Bed (Nano)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed (TTY E King, Communication)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed (TTY E King, Communication)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (ADA)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (ADA)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Axiom Hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Axiom Hotel offers 155 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Axiom Hotel's great location. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westfield San Francisco Centre and 10 minutes by foot from Moscone Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A 24-hour fitness center, a library, and an arcade/game room are also featured at the family-friendly Axiom Hotel.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
The Turn Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Turn Cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Foosball table
  • Games
  • Library

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Axiom Hotel San Francisco
Axiom Hotel
Axiom San Francisco
Axiom Hotel Hotel
Axiom Hotel San Francisco
Axiom Hotel Hotel San Francisco

Axiom Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Daniel

Stayed 3 nights in Jan 2026

10/10 Excellent

Colin

Stayed 3 nights in Oct 2025

4/10 Poor

Brenda Michelle

Disliked: Cleanliness, amenities
Hello, I am writing to share my experience from my recent stay at your hotel last week. Unfortunately, it did not meet expectations. During my stay, the TV in our room was not working. I called the front desk to request assistance, but no one ever came to fix the issue. Later, the other person staying with me went down to the front desk in person, and we were told that the TV could not be fixed that day and would have to wait until the next day. Since we were only staying for one night, this solution was not helpful. We were also not offered a room change, which could have easily resolved the issue. In addition to this, the walls in the room were visibly dirty, and the heater took a long time to turn back on, making the room uncomfortable. Overall, these issues significantly impacted our stay, and I was disappointed with how they were handled. I hope you take this feedback seriously and improve the experience for future guests. Thank you for your time. Sincerely, Michelle Jaime
Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Stayed 1 night in Dec 2025

6/10 Okay

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Clean, modern rooms. Super friendly staff. Insanely convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and comfortable Very nice gym staff friendly and helpful. Very convenient if using bart since station is steps away. Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice cafe and lovely staff. Convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Chun Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and bathroom were spotlessly clean. The staff was nice and friendly. We felt really safe inside and around the hotel, even while traveling with two little kids!
Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025

8/10 Good

Timothy

Stayed 2 nights in Dec 2025

4/10 Poor

Christopher

Stayed 1 night in Dec 2025

10/10 Excellent

Bertha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! The café had delicious food as well.
Stayed 1 night in Dec 2025

10/10 Excellent

Aubada

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here
Stayed 3 nights in Dec 2025

10/10 Excellent

JAYDEEP

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and nice staff too! Very friendly people
Stayed 3 nights in Oct 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 3 nights in Nov 2025

6/10 Okay

Chris

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
Moved rooms, heat didnt work well in both. Fridge turned off in middle of night and ruined my food. They tried to use robot to deliver keys but it didnt work. I ended up following it downstairs and then went up to room and keys did not work. Area around was not very safe either.
Stayed 2 nights in Dec 2025

8/10 Good

Shaleeni

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay for a girls night out weekend. Manager was very friendly and accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristine Joy

Stayed 2 nights in Nov 2025

10/10 Excellent

Hao-ting

Stayed 2 nights in Nov 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, amenities, property conditions & facilities
Thanks
Stayed 1 night in Nov 2025

8/10 Good

Takeshi

Stayed 2 nights in Oct 2025

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, esp Ahmed, were very helpful in solving a room problem and the location was super convenient.
Stayed 4 nights in Nov 2025