Axiom Hotel

4.0 star property
VIP Access

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Photo gallery for Axiom Hotel

Breakfast, lunch and dinner served
Fitness studio
Exterior
Lobby
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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28 Cyril Magnin Street, San Francisco, CA, 94102
  • Place, Union Square
    ‪3 min walk‬
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Room, 1 King Bed (Tty E King, Communication)

  • Sleeps 4
  • Free Wi-Fi

Room, 2 Double Beds (Tty Meta)

  • Sleeps 3
  • Free Wi-Fi

Room, 2 Queen Beds (ADA Meta)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Double Beds (TTY Meta)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Room, 2 Queen Beds (Meta)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Executive Room, 1 King Bed (E-King)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (ADA Mono)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (TTY Mono)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed (Mono)

8.6 out of 10
Excellent
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed (ADA Mono)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed (ADA Communication)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed (TTY Mono)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed (Mono)

8.8 out of 10
Excellent
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Queen Bed (Nano)

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Executive Room, 1 King Bed (TTY E King, Communication)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Executive Room, 1 King Bed with Sofa bed (ADA)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Room, 2 Queen Beds (ADA Meta)

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About this property

Axiom Hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space. Housekeeping is available on request.
Axiom Hotel offers 155 accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Axiom Hotel's great location. During your stay, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Westfield San Francisco Centre and 10 minutes by foot from Moscone Convention Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

WiFi is free in public spaces. A 24-hour fitness center, a library, and an arcade/game room are also featured at the family-friendly Axiom Hotel.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to noon.
The Turn Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Turn Cafe

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Foosball table
  • Games
  • Library

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 41.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Axiom Hotel San Francisco
Axiom Hotel
Axiom San Francisco
Axiom Hotel Hotel
Axiom Hotel San Francisco
Axiom Hotel Hotel San Francisco

Axiom Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 537 out of 1002 reviews
Rating 8 - Good. 302 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 30 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayson

Stayed 3 nights in Feb 2026

8/10 Good

Brenda

Stayed 2 nights in Feb 2026

10/10 Excellent

Sara

Liked: Cleanliness, property conditions & facilities
Nice location..
Stayed 1 night in Feb 2026

10/10 Excellent

Keyonna

Stayed 3 nights in Feb 2026

8/10 Good

Josef

Stayed 2 nights in Feb 2026

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Excellent and gracious service. Much appreciated.
Stayed 6 nights in Dec 2025

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I had a horrible check-in experience at this hotel. The building was locked at night when we went to go check in, which would be fine if there was someone at the reception desk to buzz us in for check in. My wife, my two small children, and I were stuck outside on the streets of San Francisco at 11:30pm repeatedly trying to ring the desk and get let in. Finally, a random hotel guest saw us from inside and let us in after 30 minutes. Then, as my children were extremely tired and throwing a fit, we were stuck waiting in the lobby for another 30 minutes wondering if we were going to be sleeping in the lobby. Finally, at 12:30am, a hotel employee comes in and without any acknowledgement that we were waiting there for an hour, without any apology, checks us in and tells us the room we booked and pre-paid for (two queen bed rooms) was not available and there was only a single room with a king size bed left. The attendant seemed annoyed that he even had to do his job. This hotel has terrible, unacceptable service. No empathy, no acknowledgement of leaving us out to dry, no attempt at making it right.
Stayed 2 nights in Feb 2026

10/10 Excellent

Donna J

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel. The location is fantastic if you are relying on public transportation. The staff is helpful and courteous. The only downside is a smell in the room and the AC is loud.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ryan

Stayed 2 nights in Jan 2026

8/10 Good

Kajal

Stayed 6 nights in Jan 2026

4/10 Poor

Norberto Carlos, Kitchener

Disliked: Cleanliness, property conditions & facilities
Dirty. Filthy. Probably disease spreading air conditioner placed in my room. Loud as a cement mixer, too Not sure why ANYONE in hospitality would think it appropriate to place in a hotel room but there it was. Took almost 12 HOURS to arrange another room. Won't go again.
This is the state of the air filter on the portable AC unit in the room. Absolutely disgusting. I'd love to know how many people's DNA and viruses are stuck in there
Stayed 6 nights in Jan 2026

6/10 Okay

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel was cozy; however, there was an issue with homelessness and drug use around the building.
Stayed 4 nights in Jan 2026

2/10 Terrible

Kevin

Stayed 1 night in Jan 2026

10/10 Excellent

maya

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. I will come back again. From the lobby you can see the cable car already, you can hop in and go. Free drinking water, nice quiet room, premium bedding. Window is open 5 inch by default. But no worry, nobody can enter your room from the window. So it is safe. There is a little incident though. When I was near the elevator, the guy on the main floor think I am not a guest, so I showed my room key card to prove I am a guest. If he could just drop judgement & leave me alone please. I mean, even IF I am not a guest, if I am inside the elevator I couldn't go up anyway, since it needs a room key card to operate the elevator. Everything else is nice. This hotel is located in the nice part of SF.
Stayed 2 nights in Jan 2026

6/10 Okay

Daniel

Stayed 3 nights in Jan 2026

10/10 Excellent

Colin

Stayed 3 nights in Oct 2025

4/10 Poor

Brenda Michelle

Disliked: Cleanliness, amenities
Hello, I am writing to share my experience from my recent stay at your hotel last week. Unfortunately, it did not meet expectations. During my stay, the TV in our room was not working. I called the front desk to request assistance, but no one ever came to fix the issue. Later, the other person staying with me went down to the front desk in person, and we were told that the TV could not be fixed that day and would have to wait until the next day. Since we were only staying for one night, this solution was not helpful. We were also not offered a room change, which could have easily resolved the issue. In addition to this, the walls in the room were visibly dirty, and the heater took a long time to turn back on, making the room uncomfortable. Overall, these issues significantly impacted our stay, and I was disappointed with how they were handled. I hope you take this feedback seriously and improve the experience for future guests. Thank you for your time. Sincerely, Michelle Jaime
Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Stayed 1 night in Dec 2025

6/10 Okay

Jose

Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities
Clean, modern rooms. Super friendly staff. Insanely convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

James

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Clean and comfortable Very nice gym staff friendly and helpful. Very convenient if using bart since station is steps away. Would stay again
Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Stayed 1 night in Dec 2025

10/10 Excellent

Norah

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Nice cafe and lovely staff. Convenient location.
Stayed 1 night in Dec 2025

8/10 Good

Chun Hua

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room and bathroom were spotlessly clean. The staff was nice and friendly. We felt really safe inside and around the hotel, even while traveling with two little kids!
Stayed 3 nights in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Dec 2025