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Castle Inn

2.0 star property
VIP Access

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Photo gallery for Castle Inn

Restaurant
Hair dryer, towels
Exterior
Free self-parking
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Lombard Street
    ‪11 min walk‬
  • Pier 39
    ‪3 min drive‬
  • Alcatraz Island
    ‪23 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

9.2 out of 10
Wonderful
(139 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(121 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel with free parking, near Lombard Street
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the comfy beds and cleanliness
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Alcatraz Island
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 1013 reviews
Rating 8 - Good. 284 out of 1013 reviews
Rating 6 - Okay. 52 out of 1013 reviews
Rating 4 - Poor. 15 out of 1013 reviews
Rating 2 - Terrible. 7 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Henry

Travelled with partner
Disliked: Cleanliness
Good location, with convenient and free parking included. Large room, quiet at night despite being central. Our room had a congregation of flies inside and out, and had a strong smell of cleaning product. Ok for a few days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brianna

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelvin

Stayed 1 night in Jun 2025

10/10 Excellent

David, Chico

Travelled with family
Liked: Cleanliness, property conditions & facilities
Was able to check in late. Easy process. Clean room.
Stayed 1 night in Jun 2025

4/10 Poor

Karen

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
In the room: no working phone to call the front desk, no drinking glasses, no coffee cups, poor pillows, beds extremely soft, no working tub or shower as water barely came out. Bugs in the tub! Not for us!
Stayed 1 night in Jun 2025

10/10 Excellent

Devin

Stayed 7 nights in May 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness
Great location and free parking. Could walk to most places from here.
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

8/10 Good

Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of the nicest inexpensive places I have stayed at in San Francisco.
Stayed 4 nights in Apr 2025

10/10 Excellent

Linsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Ideal stay in a good location in SF. Room was a decent size, with soft comfortable beds, a refrigerator and microwave and free, safe parking. A small property and quite quiet. Very easy to walk to the sights, but handy for local transportation if you prefer not to walk!
Stayed 3 nights in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff. Big Room w/ everything!

The check-in was wonderful. I received a nice big, clean room with everything I needed for four dsys including a refrigerator and microwave. The staff is so friendly and let me store my suitcase even after checkout.
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beds and clean room. Curious about thwir decision to have automatic lights in the bathroom. Wakes up rest of room in the night.
Stayed 1 night in May 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

CORINNA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always staying at the Castle Inn when I am in San Francisco - will come back soon - highly recommended!
Stayed 3 nights in May 2025

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location for young family.

Great location, very close to nice food venues and shops. The kids had a great time and the location felt very safe despite some of the reviews we never experienced anything negative walking around all day and the early evening. The room is very comfortable and the staff made the beds every day. Would stay again.
Stayed 3 nights in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy
Stayed 1 night in May 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness
The Castle Inn is in a good location, close to some very good restaurants, cable car stop and small market. The bed was comfortable and the water hot. The TV didn’t work so Reception gave us a note on how to fix it, the note didn’t help. Staff then came and couldn’t fix it. Turns out the batteries in the remote were flat. We could walk to Fisherman’s Wharf or take a taxi for US$7. The Inn is in need of an update but that being said it filled the needs of our 3 night stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you could expect for a hotel they exceeded the room was spotless updated it was quiet the water pressure was amazing it was centrally located to everything we wanted to do in San Francisco and I will definitely be staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am a frequent guest to the Castle Inn. It is at a great location for me when I came to visit my relatives in San Francisco. The stuff are very friendly and helpful.
Stayed 2 nights in May 2025

2/10 Terrible

Janeth

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, description at the place. We were exactly located at park garage. There is not lobby or restaurant or any amenities. It's very difficult todescribe the place. Very unsafe. Never see any body at the poor lobby.
Stayed 3 nights in May 2025

2/10 Terrible

Lorenzo

Stayed 1 night in May 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Castle in is located in a safe and convenient neighborhood, with lots of restaurants and cafes nearby. The neighborhood is walkable. The rooms are clean and have everything you need there. Parking is included with the stay, though the parking lot is small so best for smaller vehicles.
Stayed 3 nights in Apr 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025