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Castle Inn

2.0 star property
VIP Access

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Photo gallery for Castle Inn

Restaurant
Interior
Free self-parking
Interior entrance
Hair dryer, towels

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
1565 Broadway, San Francisco, CA, 94109
  • Place, Van Ness Avenue
    ‪1 min walk‬
  • Place, Union Street
    ‪6 min walk‬
  • Place, Lombard Street
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

9.2 out of 10
Wonderful
(152 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(126 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Pier 39
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1004 reviews
Rating 8 - Good. 264 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 15 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

federico

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great area, near to many touristic points, park included
Stayed 3 nights in Dec 2025

8/10 Good

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property near corner of Van Ness and Broadway. Very nice rooms but walls are a little thin. Group next door on Saturday were very noisy and could hear their conversation easily. Instant hot water which was a nice bonus! Parking is a little tight but loved that it was free! Don't see that often in SF. Has an elevator which was great also. Located near a lot of food and market options on Polk and Van Ness. Great location will stay here again. We had Brazilian the first night and House of Prime Rib the 2nd! Both were exceptional and withing easy walking distance... Used Waymo to travel to the wharf cost for round trip was about the same as parking so a wash either way.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden GEM in San Francisco. I live on the road a quarter of the year and mostly stay in Marriotts but sometimes I stay in budget rooms so I can pocket a little of that per diem. This is by far the best budget place I have ever stayed at. Convenient, safe, parking. Clean room, comfortable bed and nice shower. Centrally located and close to public transport.
Stayed 1 night in Dec 2025

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the area is pretty nice. I arrived a couple of hours before check-in time, and the person in the reception was so nice to call the cleaning person to check if the room was ready, and it was. Staff is super helpful. The only small issue I found was that the heater is quite noisy, so in winter could be a bit annoying at night. Everything else was great!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ji

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 3 nights in Dec 2025

6/10 Okay

diana

Liked: Cleanliness, amenities, property conditions & facilities
We got a call at 6pm to keep the noise down. It was our 13 yr old son, my husband and myself in the room not being rowdy or partying at all. Quiet time was listed from 9pm-9am. I dud not understand the need for a call but tried to keep our voices down. Which is a shame since the room was clean and everything else was great.
Stayed 1 night in Dec 2025

10/10 Excellent

david

Stayed 1 night in Dec 2025

10/10 Excellent

Erica

Stayed 2 nights in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleanest room, not a single hair or speck of dirt.
Stayed 1 night in Dec 2025

8/10 Good

Jia Yu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 7 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Clean room, good shower, spacious bathroom, convenient location, and unbeatable cost.
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was perfect, room and service were above and beyond excellent. I would stay here over and over if I could. I definitely recommend it.
Stayed 2 nights in Dec 2025

10/10 Excellent

Vincent

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We had a wonderful stay at the Castle Inn from the efficient check in and hassle free check out. The room was clean and spacious. The location is also close to restaurants, bars and grocery market. I would stay there again and recommend it. Parking is also included and a bonus.
Stayed 1 night in Dec 2025

10/10 Excellent

Tanishqjeet

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good there
Stayed 1 night in Dec 2025

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good location, parking included was wonderful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Armando

Stayed 1 night in Dec 2025

10/10 Excellent

Armando

Stayed 1 night in Dec 2025

10/10 Excellent

Robin

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Outstanding
Stayed 4 nights in Nov 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service
Good location. Easy check in and out. Comfy bed. Seeks to have been updated.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vincent

Stayed 1 night in Nov 2025

10/10 Excellent

Yong

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice location, clean rooms, friendly service!
Stayed 2 nights in Nov 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities
Clean and comfortable
Stayed 1 night in Nov 2025

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