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Castle Inn

2.0 star property
VIP Access

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Photo gallery for Castle Inn

Interior entrance
Restaurant
Hair dryer, towels
Superior Room | Living area
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
1565 Broadway, San Francisco, CA, 94109
  • Lombard Street
    ‪11 min walk‬
  • Pier 39
    ‪3 min drive‬
  • Alcatraz Island
    ‪23 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room

Superior Room | Living area

Superior Room

9.2 out of 10
Wonderful
(134 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | Living area

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(116 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Castle Inn

Hotel with free parking, near Lombard Street
This smoke-free hotel features concierge services, express check-out, and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front-desk safe, and multilingual staff assistance are onsite.
Castle Inn offers 25 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the sightseeing around Castle Inn. During your stay, you're just a quick walk from Van Ness Avenue. Free WiFi in public areas, free self parking, and concierge services are available.
  • Free WiFi
  • Free self parking
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests really like the accommodations for the cleanliness and comfy beds
  • 12 minutes by foot from Lombard Street and a 4-minute drive from Alcatraz Island
As a guest of Castle Inn, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Castle Inn also features concierge services, complimentary newspapers in the lobby, and express check-out. Self parking is free.

This San Francisco hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Castle Inn
Castle Inn San Francisco
Castle San Francisco
Castle Hotel San Francisco
Castle Motel San Francisco
Castle Inn Hotel
Castle Inn San Francisco
Castle Inn Hotel San Francisco

Castle Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 12 out of 1004 reviews
Rating 2 - Terrible. 6 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a variety of food options
Stayed 3 nights in Mar 2025

10/10 Excellent

Savannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle Inn was wonderful! This was my family’s first time visiting San Francisco, so I did a lot of research on walkable, convenient areas to stay in—and this inn hit all the marks. It’s right next to Polk street, a quaint and cozy area with tons of restaurants and shops. The manager was extremely helpful with restaurant suggestions and holding our bags before check in and after check out. We highly recommend this inn and will stay here in the future.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey

Stayed 4 nights in Mar 2025

10/10 Excellent

JOHNNY, SPOKANE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might not look great from the outside but the rooms are excellent on the inside.
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice older place, clean but the carpets are dated and the parking is tight for an SUV. Lots of places to eat around the hotel. Felt safe walking around at night.
Stayed 1 night in Mar 2025

6/10 Okay

Jonathan

Disliked: Property conditions & facilities

Noisy hotel

Okay hotel, well located perfect if you have a car in San Francisco. Don't expect a great hotel. soundproofing was pretty bad.
Stayed 2 nights in Mar 2025

10/10 Excellent

Aylen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, all cleaning
Stayed 5 nights in Mar 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy parking. Helpful front desk staff.
Stayed 3 nights in Mar 2025

8/10 Good

Shauna

Liked: Cleanliness, staff & service
Disliked: Amenities
Good clean convenient location. Older building with no frills but reasonably priced. Only issue was the traffic noise with front room. Off street room would probably be better.
Stayed 4 nights in Mar 2025

8/10 Good

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful experience living here, definitely want to live there again
Stayed 1 night in Feb 2025

6/10 Okay

Teresa

Travelled with partner
Liked: Cleanliness, staff & service
Our room had updated furniture but the carpet was not updated and had dirty/worn spots. Hotel was in a good part of town.
Stayed 1 night in Mar 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Good location to walk around.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Terrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'll stay again

Great price, great room. I'll stay there again
Stayed 1 night in Feb 2025

10/10 Excellent

Lorevie Tapar

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to everything
Stayed 4 nights in Feb 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sydney

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking and location
Stayed 1 night in Feb 2025

10/10 Excellent

ROSENDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, large room and bathroom (king room), affordable, free parking (don't bring large vehicle), quiet. Would stay again.
Stayed 1 night in Feb 2025

10/10 Excellent

Sancho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arthur

Stayed 5 nights in Feb 2025

8/10 Good

Diana Christiane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Castle Inn is close to good food choices and a Walgreens, staff are great and knowledgeable of the area and places to visit
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025