Chancellor Hotel on Union Square

3.5 star property

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Photo gallery for Chancellor Hotel on Union Square

Lobby sitting area
Property entrance
Bar (on property)
Suite, 1 Bedroom (Corporate) | Living area
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
433 Powell St, San Francisco, CA, 94102
  • Place, Union Square
    ‪1 min walk‬
  • Place, 450 Sutter Building
    ‪2 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 Queen Bed (No Air Conditioning)

9.2 out of 10
Wonderful
(543 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (No Air Conditioning)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room (No Air Conditioning)

9.0 out of 10
Wonderful
(132 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Romance, No Air Conditioning)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Corporate)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room, 2 Double Beds (Hearing Impaired)

8.6 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Hearing Impaired)

9.2 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (Hearing Impaired, No Air Conditioning)

8.0 out of 10
Very good
(11 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Chancellor Hotel on Union Square

Edwardian hotel with a bar, steps from Union Square
A bar/lounge, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Chancellor Hotel on Union Square offers 137 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Chancellor Hotel on Union Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Steps from Union Square and a 3-minute drive from Lombard Street
Chancellor Hotel on Union Square offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Chancellor Hotel on Union Square also features dry cleaning/laundry services, a front-desk safe, and a porter.

This 3.5-star San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • Lift (76 centimetre wide door)

More

  • 1 building
  • 15 floors
  • Built in 1914
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 45.00 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chancellor Hotel
Chancellor Hotel Union Square
Chancellor Union Square
Hotel Chancellor
Hotel Chancellor Union Square
Union Square Chancellor Hotel
Chancellor Hotel San Francisco
Chancellor Hotel San Francisco
Chancellor Hotel on Union Square Hotel
Chancellor Hotel on Union Square San Francisco
Chancellor Hotel on Union Square Hotel San Francisco

Chancellor Hotel on Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2261 out of 3186 reviews
Rating 8 - Good. 698 out of 3186 reviews
Rating 6 - Okay. 157 out of 3186 reviews
Rating 4 - Poor. 37 out of 3186 reviews
Rating 2 - Terrible. 33 out of 3186 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Emilio

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Upon arrival, the front desk staff appeared visibly tense and treated me in a dismissive manner. Their facial expressions and overall demeanor clearly reflected irritation. I have spent several years studying nonverbal communication, so I am reasonably confident in identifying when someone is uncomfortable or displeased. I have been a paying guest at this hotel on multiple occasions and have spent a significant amount of money there. However, during this visit I felt unwelcome, as if the staff did not want to provide me service. Earlier, I was told by staff that there were no rooms available because the hotel was fully booked. To verify, a friend of mine attempted to make a reservation online and was immediately able to book a room under his name. I paid for that room with my own card. When I later approached the desk to inquire about the rate, the reaction from staff showed clear surprise and discomfort. At that point I felt I was being treated differently based on my appearance, particularly after my tattoos were visible. From that moment, the attitude toward me seemed judgmental and biased, as though I did not belong there. This experience was unprofessional and inconsistent with basic customer service standards. I recommend that the staff be retrained on how to interact with guests respectfully and without prejudice.
Stayed 1 night in Nov 2025

10/10 Excellent

Ahmir

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2025

8/10 Good

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Great location … friendly staff… would stay again
Stayed 3 nights in Oct 2025

10/10 Excellent

Chrissy

Business traveller
Liked: Cleanliness
Fabulous location and staff very helpful
Stayed 5 nights in Oct 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, gave early check in!
Stayed 1 night in Nov 2025

8/10 Good

Corinne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you like old world charm this hotel is it! It’s updated but had that old school vibe, and that’s right up my alley!!! The rooms were very clean, don’t even get me started about the bed…it was like sleeping on a cloud. I will say that some people might say the room was small but for us it was perfect, the walk in closet was HUGE which was great because you could put your luggage in there and have more space in the room. The bathroom was vintage, which again I love, and also again I think some people might say it is small, but it was perfect for us. My boyfriend was not too happy with the water pressure but we managed. There is no AC which was not a problem for us since it was November, but the room did get a little stuffy and we needed to open a window a few times. In the lobby they have a coffee machine and serve cookies all day long, it’s not a make or break for me but it certainly was a nice touch and we had ALOT of cookies and coffee. I loved the location, if you like to walk, and we do, it’s walkable to pretty much everything, China town, north beach, pier 39, and the BART was close as well as the bus All in all I would 100% stay here again!
Stayed 3 nights in Nov 2025

8/10 Good

Surbhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Great location, great additional services, free coffee, happy hour etc, and lovely room
Stayed 1 night in Oct 2025

10/10 Excellent

Mitchel

Liked: Cleanliness, amenities, property conditions & facilities
Good vibes
Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Great bed. Clean riom
Stayed 1 night in Nov 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, fun rubber ducks! The magnetic pillows ( optional) were very interesting to try.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jake

Stayed 4 nights in Oct 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small boutique hotel that feels very European. Staff was friendly and professional, room was small but clean and nice and it is in a really convenient area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Jude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I had a wonderful stay at the Chancellor - the building has a lovely heritage feel, with very pleasant staff, and considerate details. Free coffee, fresh cookies and complimentary popcorn in the lobby. As well there is a small bar with reasonable prices. The room was comfortable and the bathtub amazing. Plus it's very close to all a tourist might want to experience in San Francisco. We'll stay there again for sure.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michael

Business traveller
Consistent service
Stayed 5 nights in Oct 2025

10/10 Excellent

Makayla

Liked: Cleanliness, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Igor

Stayed 2 nights in Oct 2025

10/10 Excellent

Johnathan

Stayed 1 night in Oct 2025

10/10 Excellent

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice room with a deep tub.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were super friendly! And the amenities are unmatched. I’ve stayed at 5 star restaurants around the world, but this place has amenities I actually want!
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Yoonsung

Stayed 2 nights in Oct 2025

8/10 Good

Cristal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly staff, location perfect
Stayed 5 nights in Oct 2025