Chancellor Hotel on Union Square

3.5 star property

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Photo gallery for Chancellor Hotel on Union Square

Lobby sitting area
Property entrance
Bar (on property)
In-room safe, desk, blackout curtains, iron/ironing board
Suite, 1 Bedroom (Corporate) | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
433 Powell St, San Francisco, CA, 94102
  • Place, Union Square
    ‪1 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, SF Masonic Auditorium
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 Queen Bed (No Air Conditioning)

9.2 out of 10
Wonderful
(551 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (No Air Conditioning)

8.8 out of 10
Excellent
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room (No Air Conditioning)

9.0 out of 10
Wonderful
(136 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Romance, No Air Conditioning)

9.4 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Corporate)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double or Twin Room, 2 Double Beds (Hearing Impaired)

8.6 out of 10
Excellent
(18 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed (Hearing Impaired)

9.2 out of 10
Wonderful
(30 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds (Hearing Impaired, No Air Conditioning)

8.2 out of 10
Very good
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

About this property

Chancellor Hotel on Union Square

A bar/lounge, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Chancellor Hotel on Union Square offers 137 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Francisco hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Chancellor Hotel on Union Square's great location gets high marks from our customers. During your stay, you're just a quick walk from Union Square. Features include free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Steps from Union Square and a 3-minute drive from Lombard Street
Chancellor Hotel on Union Square offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in a common area. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Chancellor Hotel on Union Square also features dry cleaning/laundry services, a front-desk safe, and a porter.

This 3.5-star San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per day)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Accessibility

  • Lift (76 centimetre wide door)

More

  • 1 building
  • 15 floors
  • Built in 1914
  • Edwardian architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 45.00 per day(656 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Chancellor Hotel
Chancellor Hotel Union Square
Chancellor Union Square
Hotel Chancellor
Hotel Chancellor Union Square
Union Square Chancellor Hotel
Chancellor Hotel San Francisco
Chancellor Hotel San Francisco
Chancellor Hotel on Union Square Hotel
Chancellor Hotel on Union Square San Francisco
Chancellor Hotel on Union Square Hotel San Francisco

Chancellor Hotel on Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2290 out of 3224 reviews
Rating 8 - Good. 699 out of 3224 reviews
Rating 6 - Okay. 160 out of 3224 reviews
Rating 4 - Poor. 40 out of 3224 reviews
Rating 2 - Terrible. 35 out of 3224 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lucas

Stayed 1 night in Dec 2025

10/10 Excellent

Natalia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent location. The rooms are super clean. It’s a really cute boutique style hotel. We really enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Anita

Stayed 1 night in Dec 2025

10/10 Excellent

Rickey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great Place to stay… Ghosts
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Compact, well-equipped room half a block from Union Square and an easy walk to Chinatown and Nob Hill. Cable cars pass in front of the hotel. Very kind and dedicated staff, a bar, and a nice coffee/tea service throughout the day made this a friendly and fun place to stay!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Saturday night staff are awesome!! Room was clean and perfect for what we needed!
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Small but spotless room in a quiet part of the hotel. Staff and housekeeping were excellent. Location is steps from Union Square
Stayed 2 nights in Dec 2025

8/10 Good

melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is a perfect location and a great value
Stayed 2 nights in Dec 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, courteous staff, good coffee
Stayed 13 nights in Dec 2025

10/10 Excellent

Catherine

Stayed 1 night in Dec 2025

10/10 Excellent

Hisao

Stayed 2 nights in Dec 2025

10/10 Excellent

Kellie

Wonderful location and staff.
Stayed 1 night in Dec 2025

6/10 Okay

piergiorgio

Stayed 2 nights in Dec 2025

10/10 Excellent

Kaitlyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience at the Chancellor hotel! Booked the room last minute at a great price - staff was very nice, room was small but clean, bathroom was a good size, and love that they have a water refill station in the lobby. Would stay again!
Stayed 1 night in Dec 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and bathroom was spotless
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Dec 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful. We were able to get our room before check-in time, so we didn’t have to store our luggage. The room was spotless, and the bed was very comfortable. The specialty coffee machine and complimentary cookies were greatly appreciated too! Thanks for a super getaway!
Stayed 1 night in Dec 2025

10/10 Excellent

William, Forestville

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean cozy room. Water dispenser, bookies, premium coffee maker in the lobby, quality linens.
Stayed 2 nights in Dec 2025

10/10 Excellent

Randall

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff made check in easy. They were very helpful with finding transportation,restaurants as well as where to buy the things l forgot. The older hotel’s renovation is very nice. My room was spotless I will be staying here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bruce, South LakeTahoe

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Surprisingly good for the low cost of this hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness
All good so far!
Stayed 1 night in Dec 2025

2/10 Terrible

Faye

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had an extremely unpleasant stay at the Chancellor Hotel on Union Square. At 4am, the heater in our room started making extremely loud noises, making it impossible to sleep. When we reported this issue to the front desk in the morning, the response was completely dismissive. All we received was a brief “sorry.” When I asked if any form of compensation or assistance (such as airport transport) could be offered given the sleepless night, we were told no, and that we should have gone downstairs at 4am to change rooms. This is utterly unreasonable. Guests should not be expected to go down to the front desk in the middle of the night due to a malfunctioning facility that is not their fault. A hotel should take responsibility for maintenance issues and handle them with more care and accountability. Very disappointed with both the stay and the lack of customer service. I would not recommend this hotel if you value rest or reasonable treatment from staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Clean Friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

tim

Liked: Cleanliness, amenities, property conditions & facilities
Clean, efficient and well located for sight seeing. Best downtown deal around
Stayed 2 nights in Dec 2025

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Overall excellent hospitality. I found my new favorite place to stay whenever I visit San Francisco!
Stayed 2 nights in Dec 2025