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citizenM San Francisco Union Square

4.0 star property

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Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Lobby sitting area
Daily buffet breakfast (USD 22 per person)
Lobby sitting area
Building design

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
72 Ellis Street, San Francisco, CA, 94102
  • Union Square
    ‪3 min walk‬
  • Moscone Convention Center
    ‪10 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Restaurant

Beacon Grand, A Union Square Hotel

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (1519)
The price is €288
for 1 room
includes taxes & fees
23 Jun - 24 Jun
Beacon Grand, A Union Square Hotel

About this property

citizenM San Francisco Union Square

Central hotel with a restaurant connected to a rail/subway station in San Francisco
A restaurant, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a business center. Housekeeping is available on request.
CitizenM San Francisco Union Square offers 195 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the comfortable beds at citizenM San Francisco Union Square. During your stay, you'll be connected to a rail/subway station, and just a quick walk from Union Square. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a multilingual staff
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 3-minute walk from Union Square and 11 minutes by foot from Moscone Convention Center
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi and wired Internet. A 24-hour business center and coworking spaces are available. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM San Francisco Union Square.

This 4-star San Francisco hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
CanteenM - Onsite restaurant. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 22 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2021
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • LED TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

citizenM San Francisco Union Square Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 986 out of 1230 reviews
Rating 8 - Good. 181 out of 1230 reviews
Rating 6 - Okay. 39 out of 1230 reviews
Rating 4 - Poor. 15 out of 1230 reviews
Rating 2 - Terrible. 9 out of 1230 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ellie

Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Fernando

Liked: Cleanliness, amenities
Awesome
Stayed 1 night in Mar 2025

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love

We love the citizenM hotels and stay at every one we can when we are doing our couple trips! Great environment great lobby and cleaning staff door man! All of it amazing rooms clean rooms love it!
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a perfect little nest for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jinell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying here. Bed is comfortable, shower was perfect, and we liked the technology
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms where awesome really clean Hotel. Love the lighting in the Room the view is awesome. 👏
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property, with a beautiful area and stores within a very short walkable distance. The room was very modern, clean, and inviting. This was a great choice, especially for the holidays!
Stayed 3 nights in Dec 2024

10/10 Excellent

Chan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in
Stayed 1 night in Mar 2025

10/10 Excellent

Adrianna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another Fantastic Stay at citizenM San Francisco Union Square! This was our family’s second time staying at citizenM San Francisco Union Square, and it was just as amazing as the first! From the moment we arrived, the staff was absolutely spectacular—starting with the friendly and attentive security at the entrance to the seamless check-in experience at the front desk. Everyone made us feel welcome and taken care of. Our room was clean, modern, and super comfortable, just as we remembered. The breakfast was tasty and fresh, the perfect way to start our busy days exploring the city. One of the best things about this hotel is its convenient location—it made getting to all of the activities we came in town for incredibly easy. Overall, citizenM continues to impress us with their hospitality, cleanliness, and unbeatable location. We’ll definitely be back for another stay on our next trip to San Francisco!
Stayed 1 night in Feb 2025

10/10 Excellent

Salma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice if you're into small rooms

If you're ok with small rooms, then you will love this hotel. It was clean, convenient to everything and above all, very quiet. I however didn't like it. The room was too small and that's my fault, I didn't read about the hotel, I only looked at ratings.
Stayed 2 nights in Feb 2025

10/10 Excellent

LaTasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SF!

Great stay! Staff were very friendly and helpful. Rooms are small yet cozy and beds are comfortable. Modern set up with cool art…great location too! Can’t wait to visit again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vianca Mariel

Stayed 1 night in Feb 2025

10/10 Excellent

Ariel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Erica

Stayed 2 nights in Feb 2025

10/10 Excellent

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 2 nights in Feb 2025

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great bed

Young modern auto-checkin tiny room hotel. The rooms although small, are comfortable - very much for one person and quite for two people. The comfortable large bed is cornered flush at end of room which turns out to be very practical.
Stayed 5 nights in Feb 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable clean tiny tech hotel

Nice clean tiny tech-hotel with small but comfortable rooms. Bed was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Wilbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Shower heads could be cleaned better but, was amazing!
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025