Hotel des Arts

2.0 star property

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Photo gallery for Hotel des Arts

Bar (on property)
Lobby
Exterior
Interior
Standard Double Room, Ensuite (Standard)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping

Explore the area

View in a map
447 Bush Street, San Francisco, CA, 94108
  • Place, Union Square
    ‪3 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪7 min walk‬
  • Place, Moscone Convention Center
    ‪11 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪22 min drive‬

Room options

Economy Double Room, Shared Bathroom (Economy)

7.2 out of 10
Good
(5 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Quadruple Room, Ensuite (Standard)

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Standard Double Room, Ensuite (Standard)

8.0 out of 10
Very good
(29 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Suite (ada Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed, 1 Double Futon and 1 Double Sofa Bed
  • Free Wi-Fi

Economy Double Room, Shared Bathroom (Economy)

8.4 out of 10
Very good
(5 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel des Arts

Along with a bar/lounge, this smoke-free hotel has express check-out and free WiFi in public areas. Other amenities include multilingual staff assistance.
Hotel des Arts offers 55 accommodations. 50-inch Smart televisions come with digital channels. Housekeeping is provided daily.
During your stay at Hotel des Arts, you're just a quick walk from Union Square. Free WiFi in public areas and a bar are available.
  • Free WiFi in some public areas
  • Enjoy drinks at the bar/lounge
  • Services include luggage storage and a virtual front desk
  • Just a 4-minute walk from Union Square and 11 minutes by foot from Moscone Convention Center
Hotel des Arts offers its guests multilingual staff and express check-out. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

There is no front desk at this property

Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance

Prior to arrival, you must complete online registration via a secure link

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards; cash is not accepted
This property is professionally cleaned
This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 0474345
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Arts San Francisco

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Arts

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Hotel Arts

Arts

Hotel des Arts Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 266 out of 1007 reviews
Rating 8 - Good. 343 out of 1007 reviews
Rating 6 - Okay. 232 out of 1007 reviews
Rating 4 - Poor. 99 out of 1007 reviews
Rating 2 - Terrible. 67 out of 1007 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Amber

Liked: Cleanliness, amenities, property conditions & facilities
I couldn’t get into the building or my room on the first night using their key app. They brought me a physical key that didn’t work the second night. The staff is wonderful, their key and access management system is horrible.
Stayed 2 nights in Feb 2026

6/10 Okay

Fernando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good regardless no bathroom in room was share and AC/Heater was not in control but great location everything was close walking distance
Stayed 2 nights in Feb 2026

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Amenities
When I checked in I had no issues getting in and using the key app. However that’s when my issues began. The art in my room was of a cartoon woman in a bikini and “sexy” was plastered everywhere. It was anything but, it was offensive. Then the bass laden terrible music began. From about 7:30 onward. It was probably coming from off-property but I could not sleep. At about 11pm they finally put my in a new room which was still loud from street noise but the bass from a sound system wasn’t vibrating the whole room. Kenneth from the front desk was very helpful and understanding. He gets five stars. Amenities, condition, everything else is 2 stars.
Stayed 1 night in Feb 2026

8/10 Good

Micheal

Stayed 3 nights in Feb 2026

8/10 Good

James

Stayed 4 nights in Feb 2026

4/10 Poor

Eilidh

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
they’re totally catfishing with the pictures. the hotel looks nothing like this and all the beg bug comments have me paranoid
Stayed 1 night in Feb 2026

10/10 Excellent

Larry

Liked: Cleanliness, amenities, property conditions & facilities
I’d return.
Stayed 3 nights in Feb 2026

8/10 Good

Abagayle

Stayed 1 night in Feb 2026

2/10 Terrible

Isabella

Disliked: Cleanliness, amenities, property conditions & facilities
The hallways smelt like pee, the room smelt like pee, no ac, thin walls, description of room unclear, called the host to ask about the room and was not offered any assistance after asking.
Stayed 3 nights in Feb 2026

6/10 Okay

Adrianna R.

Disliked: Staff & service, amenities
Not as expected, unfortunately was disappointed. Main entrance was always locked. While building was old there were no fans or ways of airflow. Shower head broken. Room had no local channels especially during an important event such as the super bowl.
Stayed 3 nights in Feb 2026

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was very clean and the desk person was very helpful with showing me how to work the key, would stay there again!
Stayed 1 night in Feb 2026

2/10 Terrible

Megan

Disliked: Cleanliness, amenities, property conditions & facilities
This place isn't a hotel, it's a hostel and it shouldn't be called a hotel. Most of the hotels don't have bathrooms in each room, and from what I heard of the public bathrooms they were not clean. My room had BED BUGS. I didn't see them until the morning when I woke up, but there was one on my pillow (crawling), and one on the shower handle. There was also floss on the shower handle which leads me to believe nothing in the room was clean. I've stayed in hostels for years but this place was gross. I've tried to contact the property (when I checked out there was no one to be found and I've called with no answer) to alert them of the bed bugs. But I would NOT trust this place or stay here again. It's not worth it.
Stayed 1 night in Feb 2026

4/10 Poor

raymond, Washington

Room had no bathroom so
Stayed 1 night in Feb 2026

2/10 Terrible

Louise

Disliked: Cleanliness, staff & service
I left in the early hours because there were bed bugs. Room 201. I called the guest service number to report and he said to let Hotels.com know for full refund.
Room 201
I saw a dark spot and rubbed it.
This is hust one of many bed bugs crawling on the pillows
Stayed 1 night in Feb 2026

10/10 Excellent

Vidal

Liked: Cleanliness, amenities, property conditions & facilities
Great costumer service! Clean room, great amenities. I highly recommend the hotel. It’s a great value, great location and close to everything San Francisco.
Stayed 4 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The bed was amazing.
Stayed 2 nights in Jan 2026

6/10 Okay

Khaled

open door key app takes time to unlock the room door, the bathroom had a cockroach.
Stayed 6 nights in Jan 2026

4/10 Poor

Audrey

Disliked: Cleanliness, amenities, property conditions & facilities
Great location, most of the staff seemed nice. Bed was nice but the shower was clogged and too gross to use. The spartan amenities would have been fine if I had been prepared but it was not clear from the listing. Won’t be returning or recommending.
Stayed 2 nights in Jan 2026

8/10 Good

Tetiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Owen

Stayed 1 night in Jan 2026

10/10 Excellent

Theresa

Stayed 2 nights in Jan 2026

10/10 Excellent

Victor

Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Business traveller
Liked: Cleanliness, staff & service, amenities
Over delivers for the price. The mobile check in with no front desk is awesome. Sweet bar near by. Not loud. Just good drinks. Stay with confidence.
Stayed 2 nights in Jan 2026

10/10 Excellent

Erin

Stayed 2 nights in Dec 2025

6/10 Okay

Stephanie, Portland

Stayed 2 nights in Nov 2025