Omni San Francisco Hotel

4.5 star property

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Photo gallery for Omni San Francisco Hotel

Step into the grand lobby, featuring a spacious floor with intricate patterns, a grand staircase, and a reception desk.
Experience the grandeur of this classic hotel, featuring a symmetrical facade with arched windows and a grand entrance.
Stunning corridor with a grand chandelier, elegant sconces, and patterned carpet.
Enjoy a drink at the circular bar with a central island, surrounded by six stools.
Experience grandeur in our elegant lobby, featuring a grand staircase, plush seating areas, and a geometric patterned floor.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
500 California St, San Francisco, CA, 94104
  • Moscone Convention Center
    ‪14 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • Lombard Street
    ‪3 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (California)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(40 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Double Beds

9.4 out of 10
Exceptional
(27 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(199 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 1 King Bed, Accessible

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(108 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Omni San Francisco Hotel

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a conference center, valet parking, and a business center.
Omni San Francisco Hotel offers 362 accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch LED televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Omni San Francisco Hotel. During your stay, you're just a quick walk from Embarcadero Center. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy American cuisine while dining at Monte's Bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • 14 minutes by foot from Moscone Convention Center and a 2-minute drive from Ferry Building
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 12002 square feet (1115 square meters) and includes a conference center. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Omni San Francisco Hotel. For a fee, parking is available.

This 4.5-star San Francisco hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Monte's Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 88.92 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Monte's Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (12,002 square foot of space)
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 175.04 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day
  • Destination fee: USD 40.02 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 22 per person
  • Covered valet parking fee: USD 88.92 per night (in/out privileges)
  • Pet fee: USD 175.04 per pet, per stay
  • Service animals are exempt from fees
  • Refrigerator fee: USD 25 per stay
  • In-room microwave fee: USD 25 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Omni San Francisco
Hotel San Francisco Omni
Omni Hotel San Francisco
Omni San Francisco
Omni San Francisco Hotel
San Francisco Hotel Omni
San Francisco Omni
San Francisco Omni Hotel
Omni San Francisco Hotel Hotel
Omni San Francisco Hotel San Francisco
Omni San Francisco Hotel Hotel San Francisco

Omni San Francisco Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 973 out of 1150 reviews
Rating 8 - Good. 115 out of 1150 reviews
Rating 6 - Okay. 34 out of 1150 reviews
Rating 4 - Poor. 16 out of 1150 reviews
Rating 2 - Terrible. 12 out of 1150 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Stayed 2 nights in May 2025

10/10 Excellent

Jae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Services are so good
Stayed 5 nights in Apr 2025

10/10 Excellent

Malcolm, ROSENBERG

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfectly located and honestly such a nice place to stay, hotel was super clean an all staff were dedicated to making your stay perfect. Wonderful, definitely going to be by preferred hotel in San Francisco.
Stayed 1 night in May 2025

10/10 Excellent

cesar

Stayed 2 nights in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff - very helpful and attentive. Loved the complimentary coffee in the morning and infused water throughout the day.
Stayed 2 nights in Apr 2025

10/10 Excellent

Beth

Stayed 2 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Really terrific location, with numerous great restaurants, Chinatown and North Beach nearby. Staff was friendly and accommodating. Hous
Stayed 3 nights in Apr 2025

4/10 Poor

Heidys, Pembroke Pines

Disliked: Cleanliness, staff & service, property conditions & facilities
The only good thing about the hotel is the lobby, the rooms are super old, the beds super uncomfortable, they didn’t clean our room how it’s supposed too, the left all the dirty dishes after doing the room, they didn’t put all the towels and toiletries, I complained and the guy didn’t care or or apologize, way too expensive for so poor customer service
Stayed 3 nights in Apr 2025

10/10 Excellent

Emilie

Stayed 2 nights in Apr 2025

10/10 Excellent

Sahan

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay indeed !!
Stayed 2 nights in Apr 2025

10/10 Excellent

Phillip

Stayed 1 night in Apr 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t go wrong

Great stay, excellent service, delicious food and comfy beds… this will be my go to spot for future SF visits. China town and Union square all within walking distance. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabian

Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well-run, responsive, and clean hotel. A great experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay sthe Omni hotel was amazing! The staff deserves 10 stars! The customer service was outstanding from checking to check out, I highly recommend the Omni for your stay in San Francisco.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

an AMAZING place, FRIENDLY stuff and dirty windows

Super friendly, super helpful people, lush, beautiful, a bit old-fashioned, stylish place. LOVED IT. However, the hotel BADLY NEEDS WINDOWS CLEANING, all windows (in the room, in the fitness room) are horribly dirty. Please, clean your windows!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Otherwise, LOVED IT!!! hoping to come back (AND TO SEE CLEAN WINDOWS?)
Stayed 2 nights in Apr 2025

10/10 Excellent

Kimberly de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a fair amount for personal/family reasons and this is one of the best hotel stays I have had overall in terms of service, the facility itself, and overall value. Every single aspect of my stay was positive. Every employee was exceedingly friendly, the lobby and the rooms are lovely, the fitness room was spacious and clean, and had a good variety of equipment. But there were little details that made it especially nice: apples, coffee, and fortune cookies in the lobby, apples and water in the fitness room, wonderful smelling shampoo and soap, a wide array of items people could ask for that would be given for free, from the simple things like toothbrushes to more specialized things like pet dishes, or straightening irons or a different kind of pillow. I had a great day and I would stay here again for sure.
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the property was great. A huge ding in this review comes from a neighbor's neglected service items left in the hall overnight and after addressing the situation with the front desk twice. The staff are friendly, and the rooms delightful. Too bad all the great had to be shadowed by something so easily addressed. I doubt that I'll stay at an Omni property again unless I'm convinced otherwise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fabian

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 3 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities

Shower

We love the Omni but the shower never got warm and the shower head sprayed all over the place
Stayed 1 night in Apr 2025