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The Herbert Hotel

2.5 star property

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Photo gallery for The Herbert Hotel

Check-in/check-out kiosk
Interior detail
Front of property
Desk, laptop workspace, free cots/infant beds, rollaway beds
Property entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
161 Powell Street, San Francisco, CA, 94102
  • Place, Westin St Francis Hotel Glass Elevators
    ‪2 min walk‬
  • Place, Union Square
    ‪2 min walk‬
  • Place, Warfield Theatre
    ‪7 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(40 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 1 Queen Bed

7.8 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds

Desk, laptop workspace, free cots/infant beds, rollaway beds

Deluxe Room, 2 Queen Beds

7.0 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Economy Room, 2 Twin Beds, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 2 Twin Beds, Hallway Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 Queen Bed, Hallway Bathroom

Desk, laptop workspace, free cots/infant beds, rollaway beds

Economy Room, 1 Queen Bed, Hallway Bathroom

8.0 out of 10
Very good
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Exterior
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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
4.1 out of 5, Very good, 919 reviews
The price is €128
includes taxes & fees
28 May - 29 May
Inn on Broadway

About this property

The Herbert Hotel

This hotel features concierge services, laundry facilities, and tour/ticket assistance. WiFi in public areas is free.
The Herbert Hotel offers 99 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and ceiling fans.

Our customers tell us they can't get enough of The Herbert Hotel's great location. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Union Square and 10 minutes by foot from Moscone Convention Center
As a guest of The Herbert Hotel, you'll find tour/ticket assistance, concierge services, and laundry facilities. Public spaces have free WiFi.

Smoking is allowed in designated areas at this San Francisco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities

Guest services

  • Concierge services
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

An adult age 18 or older must assume all liability for the booking

The check-in location differs from the property location; go to: [Hotel Stratford, 242 Powell Street, San Francisco, CA 94102]

Guests can access their accommodation through a private entrance

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The check-in location differs from the property location. To check in, guests will need to go to Hotel Stratford, 242 Powell Street, San Francisco, CA 94102
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests can access their accommodation through a private entrance. An adult age 18 or older must assume all liability for the booking. For any questions, please contact the property using the information on the booking confirmation.
Shared restrooms are located outside of guestrooms in hallway, and are shared among multiple guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Herbert Hotel San Francisco

Herbert Hotel

Herbert San Francisco

The Herbert Hotel Hotel

The Herbert Hotel San Francisco

The Herbert Hotel Hotel San Francisco

The Herbert Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1000 reviews
Rating 8 - Good. 299 out of 1000 reviews
Rating 6 - Okay. 185 out of 1000 reviews
Rating 4 - Poor. 95 out of 1000 reviews
Rating 2 - Terrible. 97 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mireya

Stayed 3 nights in Jan 2026

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, secure, and location.
Stayed 2 nights in Feb 2026

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities
The room was nice & the veiw. staff was super friendly
Stayed 3 nights in Feb 2026

4/10 Poor

Edny

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Loud and could hear other guests.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jazleen

Stayed 1 night in Feb 2026

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a great place to stay if you’re visiting SF. The room is perfect if you’re just looking for somewhere to sleep when exploring the city. The location is perfect! I definitely recommend staying here!
Stayed 2 nights in Feb 2026

6/10 Okay

Alyssa

Stayed 2 nights in Feb 2026

4/10 Poor

Wilson

Business traveller, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
not great. but survivable. staff is lacking in manners and the most important thing at a hotel, hospitality. there is no front desk, you have to check in at a sister property a block away (this wasn't disclosed anywhere at any time or in any emails, I only found out bc I called ahead of check in). This was inconvenient as I had multiple heavy bags. The beds had large sink holes in them from heavy use. The fan lights turned on sporadically by themselves. The floors were unlevel/warped. Aside from that the room was fine, and quiet. Wi-fi was good. A positive note, early check-in! I was able to check in at 10am without any extra fee. The staff was the biggest disappointment, just unfriendly and unhelpful. I used to stay in this hotel years ago and it was great, I loved the rooms and the location, being able to look out onto Powell Street from the fire escape. Sadly, I won't be staying here anymore.
Stayed 4 nights in Feb 2026

8/10 Good

Derek

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's a three-star hotel in terms of the place itself, but I'm giving it four because it was what I expected it to be -- for the most part. This is a no-frills hotel. You check in at a sister property one block over, and check-in was easy enough. There is no one at the front desk of The Herbert itself, and you need to pay for cleaning service The room itself is fine, a bed, a desk, small fridge and a chair. What was disappointing is the lack of even a hook to even hang a hand towel on. There's literally nothing in the bathroom to place anything on other than the sink. And our toilet constantly stopped flushing because the water unit wouldn't trigger. I told the front desk at the sister hotel, but nothing was done. We had to take the top of the toilet off and manually press to get the toilet to work -- for a full week. Kinda annoying. Also nowhere to sit in the room other than one desk chair. Beds are fine, but not the comfiest. What this hotel has going for it is it's really close to Union Square and I heard almost no street noise for a week, although we were tucked in a corner unit. This is a fine hotel for a business traveler or someone whose just looking for the location and doesn't plan to spend much time in the room. So I don't want to be overly critical since that's pretty much what I expected. But they could do a few small, easy things to make it a more pleasant stay.
Stayed 7 nights in Feb 2026

4/10 Poor

R

Stayed 3 nights in Jan 2026

10/10 Excellent

Zachary

It's a good clean non-frills hotel for business trips.
Stayed 4 nights in Jan 2026

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and hotel was in a central location. Easy check-in & check out. Room was a little warm, but keeping the window open and the fan on made it comfortable. I would stay again.
Stayed 3 nights in Jan 2026

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dated but well maintained property with clean, comfortable no-frills rooms. The staff was first-rate, going above and beyond. They offered us a room away from Powell Street so we didn’t hear the cable cars going by, and accommodated all of our needs. Conveniently located equidistantly between Union Square and the Powell Street Muni station, there is an abundance of shopping, dining, and entertainment opportunities close by. We would definitely stay there again.
Stayed 4 nights in Dec 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Bed and pillows could use a refresh, but things were clean and decent for the price. Annoying that you have to check in on the next block. And you have to be careful to shut the door tightly or you may get followed in by an unsavory character.
Stayed 2 nights in Jan 2026

10/10 Excellent

Gustavo, Miami

Stayed 3 nights in Jan 2026

4/10 Poor

Ivan

Stayed 1 night in Jan 2026

4/10 Poor

Ivan

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Amenities
We used to come to this hotel all the time before Covid. It used to be well taken care of and we always loved that it was quiet and you couldn’t hear anyone in the halls or the next rooms over. The last two time were quite terrible. Basic things like hand soap was not there, no body wash, no wash cloth, no hand towel. The fire smoke detector base had bleeding noise the whole night which made it hard to sleep. The curtain shade was all torn up. There was only one light that worked, had to get out of bed to turn it of and no side bed lights. Not sure what happened to this place.
Stayed 1 night in Jan 2026

8/10 Good

Jason

Quiet, large room. Good value Water pressure in shower was pathetic.
Stayed 3 nights in Jan 2026

6/10 Okay

Theodore

It would be helpful to have a luggage room to store my bag for a few hours after check out.
Stayed 3 nights in Jan 2026

8/10 Good

Samantha

Stayed 2 nights in Jan 2026

8/10 Good

Christian

Business traveller
Disliked: Property conditions & facilities
Na
Stayed 3 nights in Jan 2026

8/10 Good

Travis

Business traveller
Liked: Cleanliness
You get what you pay for. The value was good because this hotel was comparatively cheap but you dont get much. The location was great, just two blocks south of Union Sq. Also two blocks north of BART station. Lots of restaurants nearby and very centrally located. The room was also very clean, and the walls just gotten a new fresh layer of paint, which helped offset some negatives in other areas. It made the unit appear very clean and kinda new-ish. The sheets and pillows were also very new and clean. The bathroom tiles seemed new too. However, the desk, fridge, etc were kinda old. There also was no dresser and the closer wasn't even deep enough to fit clotheshangers so if you need to hang clothes for a business meeting this place could be tricky. The safe was also planted right in the middle of the closet, making the closet almost entirely useless. I was there for a healthcare conference and really had nowhere to hang my suit/shirts because not only was the closet not deep enough such that you couldnt hang shirts (the edge of the clotheshanger hit the wall) but the safe made things even worse. Also, the rooms are connected and there was a door between my neighbors room and mine with nearly a full inch between the bottom of the door and the floor so I could hear everything going on in the next room. So, the value here is good if youre simply looking for a cheap place that is clean and centrally located. But if youre staying for business .......
Stayed 3 nights in Jan 2026

2/10 Terrible

David

Stayed 1 night in Jan 2026

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
very great spot and easy to get to!was only there for one night
Stayed 1 night in Dec 2025

8/10 Good

Nolan, Folsom

Stayed 1 night in Dec 2025