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Hotel Arrizul Congress

4.0 star property
VIP Access

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Photo gallery for Hotel Arrizul Congress

Family Duplex
Buffet
Front of property – evening/night
Lobby sitting area
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
Calle Ronda 3, San Sebastián, Gipuzkoa, 20001
  • Place, Kursaal Congress Centre and Auditorium
    ‪5 min walk‬
  • Place, Plaza de La Constitucion
    ‪9 min walk‬
  • Place, Concha Beach
    ‪11 min walk‬
  • Airport, San Sebastian (EAS)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

7.8 out of 10
Good
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed)

Deluxe Double Room (extra bed)

  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Duplex

Family Duplex

Family Duplex

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite Congress

Suite Congress

Suite Congress

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Single Room

Single Room

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

Hotel Arrizul Congress

Riverfront hotel with a fitness center connected to the convention center in San Sebastián
This smoke-free hotel features a fitness center, a conference center, and coffee/tea in a common area. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Arrizul Congress offers 46 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bidets and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Arrizul Congress. During your stay, you'll be connected to the convention center, and just a quick walk from San Ignacio Church. Features include free WiFi in public areas and a free manager's reception, plus a gym.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 4-minute walk from Kursaal Congress Centre and Auditorium and 5 minutes by foot from Zurriola Beach
WiFi is free in public spaces. A business center and a meeting room are available. A free manager's reception is offered on select days. A fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Arrizul Congress.

This 4-star San Sebastián hotel is smoke free.

The hotel hosts a free manager's reception on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 9 for children
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are available for EUR 11.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 17 for adults and EUR 9 for children
  • Crib (infant bed) fee: EUR 11.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Arrizul Congress Collection
Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Collection San Sebastian
Hotel Arrizul Congress Hotel
Hotel Arrizul Congress San Sebastián
Hotel Arrizul Congress Hotel San Sebastián

Hotel Arrizul Congress Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 407 reviews
Rating 8 - Good. 126 out of 407 reviews
Rating 6 - Okay. 28 out of 407 reviews
Rating 4 - Poor. 12 out of 407 reviews
Rating 2 - Terrible. 3 out of 407 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very clean, wonderful location, staff friendly and overall nice room. We couldn’t adjust the air conditioning which would be my only complaint so hard to sleep at night in the heat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, staff excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 1 night in Jun 2025

10/10 Excellent

Joohyun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This time is my second time to stay at Arrizul Congrass. Like my first stay, this time was also great. Convenient location, clean room and spacious bathroom! I particularly liked the terrace from the room. Only one thing if I had to mention is- there are no kettles, teas and mugs at room. But you can request kettle at the reception. There is a free complimentary beverage bar, which opens 12-8, I got tea bags and coffee from. I would definitely stay at here again. Thank you!
Stayed 2 nights in Jun 2025

8/10 Good

Dinorah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel you can walk everywhere. Staff is very knowledgeable and friendly. Hotel is clean, rooms are good size you do not feel cramped. Parking is close
Stayed 2 nights in Jun 2025

10/10 Excellent

Weishao

Stayed 4 nights in May 2025

8/10 Good

Ryan

Travelled with family
Stayed 3 nights in May 2025

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, very clean, nice staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kusal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lise

Stayed 3 nights in Mar 2025

10/10 Excellent

Kurtt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a very beautiful city.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a very convenient location. I would however have been happier with tea/coffee making facilities in the room.
Stayed 1 night in Feb 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting addition of a coffee bar work area with free coffee. Shower was a good design with a powerful shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Adam, East Granby

Liked: Cleanliness, staff & service, property conditions & facilities
East access and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Valentina, Cypress

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel conveniently located by markets, shops, bars and places to eat. Staff was very friendly. The breakfast was great. Would stay there again?
Stayed 2 nights in Jan 2025

10/10 Excellent

Marc D, Beaconsfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent welcome on arrival, quick check in. Small but very nice room and ensuite. Definitely stay again when next in San Sebastian.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location
Stayed 3 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Ihar

Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente welcome!!! Friendly and kind staff! Spacious room. Convenient location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel we stayed in our 15 days in Europe. Everything about this hotel and the personnel was amazing, specially Javier and Danny. They made our check in smooth and easy, even gave us a map and recommended the best places to wine and dine. Will definitely stay here again.
Stayed 2 nights in Dec 2024