Insotel Fenicia Prestige Suites & Spa

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Bar (on property)
Junior Suite, Jetted Tub (Prestige Solarium) | Bathroom
Sauna, hot tub, hydrotherapy, hot stone massages, deep-tissue massages
3 restaurants; breakfast and lunch served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Calle Narcisos, Santa Eulalia del Rio, Ibiza, 7840
  • Place, Etnological Museum
    ‪14 min walk‬
  • Place, Puig de Missa
    ‪16 min walk‬
  • Place, Marina Santa Eulalia
    ‪8 min drive‬
  • Airport, Ibiza (IBZ)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Studio Suite, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, Jetted Tub (Prestige Solarium)

9.6 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Family Suite, Connecting Rooms

  • City view
  • 98 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Double Sofa Beds and 2 Single Beds
  • Free Wi-Fi

Deluxe Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Junior Studio Suite, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 49 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

Deluxe Room, Balcony

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

Superior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Insotel Fenicia Prestige Suites & Spa

Guests of this beach hotel will appreciate convenient onsite amenities such as a health club and a steam room.
Insotel Fenicia Prestige Suites & Spa offers 172 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Santa Eulalia del Rio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Prestige Spa Ibiza. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Insotel Fenicia Prestige Suites & Spa. During your stay, you're just a quick walk from Playa del Rio. Features include free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at Buffet Fenicia, a buffet restaurant that serves Laotian cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with hot stone massages, manicures and pedicures, or hydrotherapy at Prestige Spa Ibiza
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • 8 minutes by car from Punta Arabi Hippy Market and 9 minutes from Golf Club Ibiza
  • Airport and local-area shuttle service available for a fee
Insotel Fenicia Prestige Suites & Spa offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and a meeting room. Event space at this hotel measures 2906 square feet (270 square meters) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Insotel Fenicia Prestige Suites & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

This 5-star Santa Eulalia del Rio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Buffet Fenicia - This buffet restaurant specializes in Laotian cuisine and serves breakfast only.
Sa Talassa - This fine-dining restaurant specializes in Mediterranean cuisine. Open select days.
Tanit - This poolside restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Ibosim Bistro Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 40 for adults and EUR 20 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Buffet Fenicia
  • Ibosim Bistro Bar
  • Sa Talassa
  • Tanit

Things to do

  • Children's pool
  • Full-service spa
  • Golf
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,906 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Direct access to the beach
  • Garden
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 40 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Insotel Fenicia Prestige Suites & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Insotel Fenicia
Insotel Fenicia Prestige Suit
Insotel Fenicia Prestige Suites Hotel Santa Eulalia del Rio
Insotel Fenicia Prestige Suites Santa Eulalia del Rio
Insotel Fenicia Prestige Suites & Spa Hotel
Insotel Fenicia Prestige Suites & Spa Santa Eulalia del Rio

Insotel Fenicia Prestige Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 289 out of 427 reviews
Rating 8 - Good. 106 out of 427 reviews
Rating 6 - Okay. 14 out of 427 reviews
Rating 4 - Poor. 9 out of 427 reviews
Rating 2 - Terrible. 9 out of 427 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay - highly recommend
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel

This is a lovely hotel situated a short walk away from the main town. The pool is big with lots of loungers and a nice cafe for light food and drinks, perfect.
Pool area
Stayed 6 nights in Aug 2025
Verified

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice hotel and staff,
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa is so clean and staff are very helpful. All hotel staff are excellent and professional.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel - comfy beds, lovely roof terrace with Jacuzzi bath, amazing pool area and sunbeds, and short walking distance to Santa Eularia.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

martin

Liked: Cleanliness, property conditions & facilities
Stylish with great people looking after you.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel in a lovely location
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a fantastic location

Awesome hotel in a fantastic location
Stayed 7 nights in Sep 2023
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great trip , staff were excellent.
Stayed 5 nights in Aug 2023
Verified

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, spacious rooms
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Indu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service from staff
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Toon

Liked: Cleanliness
Perfect
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Scott

Liked: Staff & service, property conditions & facilities
Nice location
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Alex Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous quiet hotel. Lovely to walk into the harbour at night for drinks, food and sunset.
Stayed 8 nights in Jun 2024
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great infra, very kind people.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Amanda Jane Lamb. Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
We have been twice to the hotel. Is easy parking easy access to most of the island of driving and the hotel is clean and comfortable
Stayed 7 nights in Jul 2023
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We stayed 8 nights in this great resort and we enjoyed every bot of it. Great facility, relatively new, friendly, attentive and helpful staff. The location is great too, close to the Santa Eularia passageway and the beach. Highly recommended and will definitely come back
Stayed 8 nights in May 2024
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities
Always lovely staff
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Jules

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in great location. Lovely walk along seafront to numerous bars and restaurants. Hotel is very well run and maintained. Rooms great and pool area really nice. Added bonus of the spa too. Very impressed overall with value and quality. Staff all very helpful and friendly.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Everything about this hotel was perfect. We stayed in a prestige room which was amazing. The staff were all friendly and helpful and the pool and spa were lovely.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a great 4 night stay. Good location and only a short walk to the beachfront with plenty of restaurants to choose from. Breakfast buffet was excellent. Room was clean and comfortable. Staff were pleasant and attentive. Our only issue as with most hotels was the need to secure a sunbed early in the morning
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many years ago and doesn’t seem as good as it was , breakfast was bit chaotic on times and waited ages for coffee / tea . Rooms starting to look dated and no kettle in room .
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Carlos Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Thank you
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay we’ve just had, we were absolutely over the moon on arrival when we’re shown to our room to realise we had been upgraded to the Presidencial suite. We enjoyed an afternoon in the spa during our stay which was lovely. All the staff are impeccably polite and helpful. Thank you so much, we will be back again soon.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay here and will certainly return. The hotel is old school grand and in a great location next to the sea and a short walk to many good bars and restaurants. The staff are amazing, super attentive and always on hand to help. One minor quibble is that the quality of products used at breakfast is not in keeping with everything else about the stay.
Stayed 5 nights in May 2024