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Universal Hotel Romantica

4.0 star property

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Photo gallery for Universal Hotel Romantica

Breakfast, lunch and dinner served
Desk, free cots/infant beds, free WiFi, bed sheets
Buffet
Water park
Desk, free cots/infant beds, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Carrer Caravel la, 4, Colonia de Sant Jordi, Ses Salines, Mallorca, 7638
  • Place, Bassa Cabots
    ‪3 min walk‬
  • Place, Platja d'es Coto
    ‪3 min walk‬
  • Place, Playa d'es Port
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪51 min drive‬

Room options

View all photos for Standard Double Room, Balcony

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony (2 adults and 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony (2 adults and 1 child)

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony, Sea View

Family Room, Balcony, Sea View

Family Room, Balcony, Sea View

  • Sea view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Balcony, Sea View (2 adults and 1 child)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, Balcony, Sea View (2 adults and 1 child)

  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View (High Floor)

Desk, free cots/infant beds, free WiFi, bed sheets

Double Room, Balcony, Sea View (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room, Balcony

Family Room, Balcony

Family Room, Balcony

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Suite, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, Balcony, Sea View

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Suite, Balcony, Sea View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Suite, Balcony, Sea View (3 Adults + 1 Child)

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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The price is €189
includes taxes & fees
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About this property

Universal Hotel Romantica

This smoke-free hotel features 2 outdoor pools, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a complimentary children's club are onsite.
Universal Hotel Romantica offers 245 air-conditioned accommodations with espresso makers and hair dryers. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Ses Salines hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Universal Hotel Romantica, you're just a quick walk from Bassa Cabots. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes an outdoor tennis court, basketball, and bike rentals
  • Steps from Bassa Cabots and 6 minutes by foot from Platja d'es Coto
  • Airport shuttle service available for a fee
Some rates at Universal Hotel Romantica are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Universal Hotel Romantica offers its guests 2 outdoor swimming pools, an outdoor tennis court, a waterslide, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Universal Hotel Romantica. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Ses Salines hotel is smoke free.

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Universal Hotel Romantica are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks, and select beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Outdoor tennis court
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 28.20 per person (roundtrip)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Universal Hotel Romantica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Romantica Ses Salines
Romantica Ses Salines
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica
Universal Romantica Ses Salines
Universal Romantica
Hotel Romantica
Universal Romantica
Universal Hotel Romantica Hotel
Universal Hotel Romantica Ses Salines
Universal Hotel Romantica Hotel Ses Salines

Universal Hotel Romantica Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 88 out of 281 reviews
Rating 8 - Good. 120 out of 281 reviews
Rating 6 - Okay. 54 out of 281 reviews
Rating 4 - Poor. 14 out of 281 reviews
Rating 2 - Terrible. 5 out of 281 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Execllent

Amazing people. Very good service- all good!
Stayed 14 nights in Jul 2025
Verified

8/10 Good

Oliver

Liked: Cleanliness, property conditions & facilities, room comfort
The view from the sea view rooms were great, friendly staff. Restaurant staff were very slow to clear tables.
Stayed 5 nights in May 2025
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are inconsiderate. DO NOT GO HERE
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing stay in Ses Salines

Enjoyable stay. The weather was wonderful. The staff was very friendly and accommodating. The restaurant meals were delicious with plenty of choices. The room was nice and clean (w/balcony, nice!) Not far from Saint Jordi, good walk on the boardwalk. Beaches abound!
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Phebean

All
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Alessandro

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food. Poor WIFI in room. Excellent elsewhere.
Stayed 6 nights in May 2024
Verified

8/10 Good

paolo

Liked: Cleanliness, amenities
The place in close to very nice beaches and to a calm small nice village. The hotel is clean and the food is good. The hotel is just a little bit updated but I can see they are renewing some parts. The employees are very professional and nice with the customers. It absolutely worths the money
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good. Over looking the sea, nice and easy stroll to the beach. Room was simple, clean and comfortable. Food was good and varied Staff were excellent - especially reception staff Tessy and the gentleman from Argentina who studied in Germany. Fantastic customer service from both
Stayed 5 nights in May 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The service is poor and slow. Would not recommend this hotel to anyone.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

charlotte

Liked: Staff & service
Disliked: Cleanliness, room comfort

sorry

We never really made it to like this hotel. I feel bad, because I know that all the staff did all they had, and the hotel is new or renovated, but so many people for such a small place, people putting their beach towel and no one is checking if its there the whole day without being used on the sunbed (towls that a 4 start hotel can't deposite you for free but you have to pay), then there is the pool, it was dirty and so warm and the color makes it probably look even more dirty, then you have to pay for the sunbeds at the ocean. always a huge line to wait with the elevator, waiting and waiting because only 2 of them. as I first said, I'm sorry because it is not a bad place, it just didnt work for us, too small and too many people.
Stayed 2 nights in Jul 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Beautiful town and area, awful service and hotel

Clean hotel in lovely location and view of the sea. Shame it was such an outdated and unkept hotel including rooms and lift. Bathroom was very marked up. No fan to extract the steam from it. Way too hot in the evening as the air con stopped working. Cleaners disturbed us and woke us up early both mornings for room service,despite the sign up the second time, and despite asking the second cleaner who'd knocked 30 minutes later to come back that afternoon in spanish she ignored us and proceeded to walk into our room while we're both in bed undressed, very inappropriate and then left our door open when she left. Could hear everything from other rooms at night including going to the toilet and no noise cancellation. Cleaners also dragged furniture round at 8am in the morning while cleaning making lots of noise. When we told reception about this she just said she understood and moved on without apology or any customer service. Pool is too busy to get a sunbed plus you have to pay to hire them and the towels (both pay a fee and provide a deposit on top which makes no sense). There were a lot of nicer hotels in the area so Id stay elsewhere unless youre looking for outdated, to not sleep and to experience rude cleaners and staff. Also 1 single beds provided with no double despite booking a double. Breakfast was ok.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Marcel

Liked: Cleanliness
umgebung lässt zu wünschen übrig vielleicht wegen der jahreszeit
Stayed 10 nights in Apr 2026
Verified

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, amenities
Tout, le personnel est top ! La chambre était très bien également, rescente et agréable. La literie était également super (petit plus sur les oreiller ultrat moelleux)
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anyely Rachel Rodriguez de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein wunderschönes Modernes Hotel mit sehr sehr freundliches und vorallem hilfsbereites Personal.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Konrad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- gepflegt / sauber - sehr gutes Essen - Kinderbetreung unter "Catalina" war top! Sie weiss wie man mit Kindern umgeht. Leider war sie dann auf Urlaub und die "Kinderbetreung" war katastrophal, denn die andere Dame hat nur mit ihrem Handy gespielt und die Eltern haben sich selbst um die Kids gekümmert - Cocktails waren mit "Sluchies" - schrecklich! Hier beötigt man unbedingt eine Schulung oder man googlt wie Cocktails gemixt werden - Service im Restaurant langsam, aber freundlich und sehr bemüht. Enrique war top und schnell sowie aufmerksam!
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo
Stayed 1 night in Aug 2025
Verified

8/10 Good

Suelen

Liked: Cleanliness, property conditions & facilities, room comfort

Bom hotel

O hotel fica muito bem localizado para quem procura sol e mar; há também alguns restaurantes nas redondezas. As opções de comida no café da manhã e jantar são variados, mas prezam pela quantidade e não qualidade. As sobremesas era todas bem ruins, mas os pratos quentes estavam bons. O atendimento no bar do rooftop é muito ruim, apenas um atendente para muitas pessoas, se espera estar tomando um drink para assistir o por do sol, então vc não terá um drink embora peça 20min antes. O hotel é ideal para quem tem crianças, se vc não tem crianças talvez valha a pena pagar um pouco mais e fica no hotel da mesma rede só para adultos. O trabalho de arrumação diário é bem precário, há não preocupação na arrumação da cama, mesmo no dia da troca de lençóis, esses não são bem colocados. O atendimento na recepção é muito bom, o quarto com vista para o mar é excelente, o ar condicionado funciona bem.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Isabel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Modernes Hotel mit schöner Dachterrasse, aber Schwächen Das stilvoll renovierte Hotel bietet eine tolle Dachterrasse und sehr freundliches Personal. Das Essen ist gut, das Frühstück allerdings wenig abwechslungsreich. Negativ fielen mangelnde Sauberkeit im Bad und technische Probleme mit der Balkontür auf, die die Klimaanlage beeinträchtigten, nach mehrfacher Meldung wurden die Schäden behoben - auch andere Gäste waren von denselben aproblemen betroffen. Die ruhige Lage ist angenehm, die Parkplatzsituation tagsüber jedoch schwierig. Fazit: Schönes Design und gute Atmosphäre, aber Defizite bei Sauberkeit und Parken.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles perfekt! Hervorragendes Frühstück, nettes Personal und eine traumhafte Skybar.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

DIANE NGOC QUYNH

Liked: Cleanliness, staff & service
Sur le site il est inscrit stationnement inclus. Il n’y a PAS de stationnement inclus, le membre du personnel nous a mentionne que c’est un érreur que la rue est le seul stationnement. La rue est hyper bondé ce qui nécessite une logistique pour déplacer le véhicule à chaque fois et rien n’était à moins de 7 min de marche de l’hôtel. Hyper frustrant , avoir su nous n'aurions pas réserver à cet hôtel le but étant de limiter les déplacements compliqués au soleil
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

K

Liked: Cleanliness, amenities, property conditions & facilities
Wir fanden das Hotel super Familien geeignet. Das Essen war der super lecker für jeden was dabei. Für die Kinder einfach super dort weil tollen getrennten Kinderbereich mit toller Erlebnisbad. Alles toll renoviert und wir würden fast sagen dass das Hotel underrated ist. Bei der Ankunft nach 23 Uhr wurde uns sogar noch Essen angeboten. Der Mann abends an der Rezeption war wirklich ein ganz zuvorkommender Mann. Wir würden das Hotel wahrscheinlich nochmal besuchen. Wir waren nur für 2 Tage dort und das war Anfang Juni. Dir Gegend war sehr ruhig und kein Ballermann Tourismus. Und nochmal, das Essen war klasse!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excepcional

Tudo maravilhos atendimento excepcional cafe da manha excelente pessual super atencioso
Stayed 1 night in May 2025
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Umbau ist noch an vielen am Laufen und am Zustand der Böden z.b. zu sehen. Es fuhr auch nur ein Aufzug, dauert dann halt manchmal etwas länger. Die Mitarbeiter sind aber alle sehr freundlich und hilfsbereit und geben ihr bestes. Das Essen ist okay, für 4 Sterne allerdings relativ wenig Auswahl. Die Getränke schon ziemlich teuer. Der Speisesaal ziemlich klein. Die Zimmer haben mehr oder weniger alle Meerblick. Wir hatten eins Highfloor mit Meerblick gebucht, hatten aber eins an der Seite mit Blick auf die Wand des Nachbarhotels, erst beim Blick über die Balkonbrüstung sah man das Meer....was sozusagen für alle Zimmer zutrifft. Highfloor ist 4&5 Etage. Also da muss in der Kategorisierung nachgearbeitet werden, es gab viele Beschwerden an der Rezeption.
Stayed 4 nights in May 2025