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The Resort at Governor's Crossing

Property class: 3.5

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Photo gallery for The Resort at Governor's Crossing

Indoor pool, open 9:00 AM to 10:00 PM, pool cabanas (surcharge)
Property video
Waterslide
Children’s play area – outdoor
Property grounds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
225 Collier Drive, Sevierville, TN, 37862
  • Place, Sevier Air Trampoline and Ninja Warrior Park
    ‪5 min walk‬
  • Place, NASCAR SpeedPark Smoky Mountains
    ‪2 min drive‬
  • Place, Tanger Outlets
    ‪3 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪52 min drive‬

Room options

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

8.4 out of 10
Very good
(41 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

9.0 out of 10
Wonderful
(42 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

8.6 out of 10
Excellent
(17 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

9.4 out of 10
Exceptional
(12 reviews)
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

9.2 out of 10
Wonderful
(42 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

8.8 out of 10
Excellent
(28 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 10
  • 2 Queen Beds, 1 Single Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

8.6 out of 10
Excellent
(55 reviews)
  • 66 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

Basic Studio, 1 Queen Bed, Kitchen

  • Sleeps 2

Premium Condo, 2 Bedrooms, Kitchen

  • Sleeps 10

Premium Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Deluxe Condo, 2 Bedrooms, Kitchen

  • Sleeps 8

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

  • Sleeps 8

Classic Studio, 1 King Bed, Balcony

  • Sleeps 2

Deluxe Condo, 1 Bedroom, Kitchen

  • Sleeps 6

Classic Studio, 1 King Bed with Sofa Bed, Kitchen

  • Sleeps 4

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

8.6 out of 10
Excellent
(31 reviews)
  • 98 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (3 Queen Beds)

  • Sleeps 8

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

  • Sleeps 6

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About this property

The Resort at Governor's Crossing

Along with free water park access, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a lazy river, a sauna, and a complimentary children's club are onsite. Housekeeping is available on request.
The Resort at Governor's Crossing offers 233 accommodations with safes and coffee/tea makers. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with satellite channels. Housekeeping is provided on request.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Resort at Governor's Crossing's great location gets high marks from our customers. During your stay, you'll be within walking distance of Tanger Outlets. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include an elevator, a terrace, and a lobby fireplace
  • Onsite recreation includes a gym, a sauna, and a playground
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from Tanger Outlets and a few minutes from Titanic Museum
The Resort at Governor's Crossing offers its guests a complimentary water park, a lazy river, and a waterslide. WiFi is free in public spaces. An indoor pool, a children's pool, and a hot tub are also featured at the family-friendly The Resort at Governor's Crossing. Self parking is free.

This 3.5-star Sevierville hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Hot tub
  • Indoor pool
  • Lazy river
  • Playground
  • Sauna
  • Splash pad
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Pool gate
  • Separate bedroom
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping on request

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 3 buildings
  • 5 floors
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 14 and close October 19.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at The Resort at Governor's Crossing.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

The Resort at Governor's Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1136 out of 1740 reviews
Rating 8 - Good. 342 out of 1740 reviews
Rating 6 - Okay. 147 out of 1740 reviews
Rating 4 - Poor. 61 out of 1740 reviews
Rating 2 - Terrible. 54 out of 1740 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Laura

Liked: Cleanliness
Disliked: Property conditions & facilities
It was just okay, I’m not sure if I’d stay there again. I think the price should be lower for the quality of what you’re getting. For the same price I could’ve stayed somewhere a bit nicer. The women at the front desk were just okay, I wouldn’t say any of them were ever particularly friendly. The hotel was nice and quiet off season on the weekdays which was nice. The furniture in the rooms need replacing, my coffee table was duct taped on certain parts and the tables and chairs had scratches and chipped parts. The cleaning staff were very friendly and professional so I appreciated that, although they knocked on the door every morning around 10am to ask if I needed clean towels which was amazing how on top of their job they are, but at the same time it meant I didn’t have any days to sleep in, so maybe they could consider doing their towel check in the afternoon. But overall, it was just okay.
Stayed 8 nights in Jan 2026

10/10 Excellent

Sue P.

Liked: Cleanliness
Stayed 5 nights in Oct 2025

8/10 Good

Anthony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was great. Room was clean but the furniture was a bit worn out.
Stayed 1 night in Jan 2026

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large room ,clean,everything you need in the kitchen.Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great staff. Great rate.
Stayed 1 night in Nov 2025

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and close to everything. Love the hot tub. Lots to due for kids. Enjoyed every minute!!!
Stayed 3 nights in Dec 2025

8/10 Good

Janie

Stayed 2 nights in Jan 2026

6/10 Okay

Christopher, Clayton

Travelled with family
Disliked: Cleanliness
Room: As soon as we walked into the room, my sinus started acting up due to dust, the 1 thing I am allergic to. Room wasn't terrible but the Comforters were almost crispy and very uncomfortable. Indoor Pool: HEAVY chlorine odor to the point of burning your eye. The area felt hot but water was cold and they had a giant 'Big Ass' Fan (brand name) swirling at full tilt making being out of the cold water even worse. I almost lost my hair piece in the wind. Mini-golf course on site: Don't bother, tiny and in bad disrepair. Game room: 8 Machines/Games, 3 worked Noise level: Our room was on the 1st floor close to the game room and pool entrance. Kids running by screaming until 1 am. Avoid room 1117 and those close to that one. I wouldn't book here again.......
Stayed 4 nights in Dec 2025

10/10 Excellent

Heather

Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was fabulous
Stayed 4 nights in Jan 2026

6/10 Okay

Kala

Liked: Staff & service
Disliked: Cleanliness
The indoor pool room was extremely hot! Could only stay to watch the kids play for short intervals. So hot you could barely breathe. Room was infested with stink bugs. We killed 10+ in our 4 days not including the dead ones in the light fixtures.
Stayed 4 nights in Dec 2025

10/10 Excellent

Pamela

Stayed 2 nights in Dec 2025

8/10 Good

Jessica

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was nice. We had to climb the stairs to the 4th floor after shopping and eating because the elevator was out for hours
Stayed 3 nights in Jan 2026

10/10 Excellent

Dagoberto, Miami

Liked: Cleanliness, amenities, property conditions & facilities
Very Good , perfect time
Stayed 4 nights in Dec 2025

10/10 Excellent

Claudia

Stayed 3 nights in Jan 2026

2/10 Terrible

Jessica

Stayed 3 nights in Dec 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Very accommodating!
Stayed 6 nights in Dec 2025

10/10 Excellent

Rachel

Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities
Awesome room and great view.
Stayed 3 nights in Dec 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service
Stayed 6 nights in Dec 2025

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

8/10 Good

Silas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wouldn’t advise paying extra for the Christmas package but all in all it was nice and great location. Also don’t get your kids hyped for mini golf; that’s a mess.
Stayed 2 nights in Dec 2025

8/10 Good

Yamirka

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was making very helpful and nice. The pool area the kids had a blast. However, if you have allergies it’s not the best spot for you. Because of the dust, I would get really bad cough attacks. But overall it was nice.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michilla

Stayed 2 nights in Dec 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was exactly what we wanted in our stay
Stayed 2 nights in Dec 2025