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The Bund Riverside Hotel

4.0 star property

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Photo gallery for The Bund Riverside Hotel

Breakfast, lunch and dinner served
Hallway
Suite, River View | Deep-soaking bathtub
Property entrance
Suite, River View

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
398 East Beijing Road (Beijing Dong Lu), Huangpu District, Shanghai, Shanghai, 200001
  • Place, Nanjing Road Shopping District
    ‪11 min walk‬
  • Place, West Nanjing Road
    ‪13 min walk‬
  • Place, Former French Concession
    ‪20 min walk‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪59 min drive‬

Room options

View all photos for Twin Room, City View

Twin Room, City View

Twin Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, River View

Minibar, in-room safe, desk, blackout curtains

Twin Room, River View

  • River view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, No Windows

Minibar, in-room safe, desk, blackout curtains

Economy Room, No Windows

  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Suite, River View

Executive Suite, River View

Executive Suite, River View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 1 Double Bed

Minibar, in-room safe, desk, blackout curtains

Family Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room

Minibar, in-room safe, desk, blackout curtains

Economy Room

  • City view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, City View

Room, City View

Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, River View

Room, River View

Room, River View

  • River view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, River View

Suite, River View | Living area

Suite, River View

  • River view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Bund Riverside Hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and massage/treatment rooms.
The Bund Riverside Hotel offers 241 accommodations with minibars and safes. Cable television is provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at The Bund Riverside Hotel, you're just a quick walk from Nanjing Road Shopping District. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of Nanjing Road Shopping District and West Nanjing Road
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center, a meeting room, and limo/town car service are available.

Public spaces have free WiFi. Event space at this hotel measures 5576 square feet (518 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly The Bund Riverside Hotel. Parking is available for a fee.

This 4-star Shanghai hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Zip18 - This restaurant serves breakfast, lunch, and dinner.
LaoFengGe Restaurant - This theme restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CNY 80 per day)
  • Limo/town car service
  • Parking on site (CNY 8 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 98 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • LaoFengGe Restaurant
  • Zip18

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,576 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • On the riverwalk

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • Lift

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2003
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 98 per person
  • Self parking fee: CNY 8 per night
  • Nearby parking fee: CNY 80 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Bund Riverside
Bund Riverside Hotel
Hotel Bund Riverside
Riverside Bund
Riverside Bund Hotel
Bund Riverside Hotel Shanghai
Bund Riverside Shanghai
The Bund Riverside Hotel Hotel
The Bund Riverside Hotel Shanghai
The Bund Riverside Hotel Hotel Shanghai

The Bund Riverside Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 174 out of 998 reviews
Rating 8 - Good. 441 out of 998 reviews
Rating 6 - Okay. 226 out of 998 reviews
Rating 4 - Poor. 96 out of 998 reviews
Rating 2 - Terrible. 61 out of 998 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
사진과 다르게 매우 오래된 옛날건물 야외보다 로비에서 담배냄새 너무 심하게 났음 처음 방문을 여는데 약간 무서울 정도로 오래된 st임ㅋㅋ 방에 창이 있었는데 창 청소가 안되어 밖이 하나도 안보임ㅠㅠ 수건이 2장뿐이라 4장 달라고 카운터에 말했더니 약간 덩치있고 사나운 여자직원이 사람이 몇명인데 4장 달라고 하냐길래 우린 2명이고 4박5일이다 했더니 그래도 왜 4장이나 필요하냐면서 어디로 연락하는척 하더니 결국 안줌 ㅠㅠ 가장 힘들었던건 방이 난방이 잘 안됨 !!!!!!! 4일 내내 밤에 추워서 깼음 결국 둘다 감기걸려옴 ㅠㅠ 위치는 좋은편이나 재방문 의사는 글쎄..
Stayed 4 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
チェックイン時に、頼んでもいないのに料金割り増しでグレードアップの部屋を進められたので断りました。またデポジットとして2000元(32000円)預けました。これには非常に戸惑いました。チェックアウト時に返金。 後で調べたら、海外のホテルではデポジットは普通だということがわかりましたが、チェックインの時には非常に困惑しました。
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Good location next to East Nanjing Pedestrian Rd. 5 minutes walk to Line 2 Metro Station which is the main line to the airports. I stay there every year when i visit Shanghai.
Stayed 8 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent.
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Zimmer mit Ausblick auf den Bund gehabt! Hat sich wirklich gelohnt
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Juliette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
La télé dans notre chambre 710 a été réparée 3 fois sans succès, nous avons passé 7 jours sans la télé, nous avons décidé de partir avec 3 en avance. Il y a pas d’acce Pour les handicapés, car mon père a été amputé d’une Jambe suite à un accident de voiture, j’ai réservé une chambre pour 3 nuits pour mes parents, ils n’ont pas souhaité à le prolonger à une semaine. J’y retournerai plus à cette hôtel
Stayed 3 nights in Nov 2019
Verified

10/10 Excellent

Dajeong

Liked: Cleanliness, staff & service, property conditions & facilities

좋은위치, 합리적 가격

지하철 역과 멀지 않아 좋았습니다. 저렴한가격으로 친구들과 보내기 좋은곳. 지은지 오래돼 보였지만 비교적 깔끔했어요. 에어컨은 잘 안되는것 같아 창문 열고 있었어요~
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
立地は、完璧です。上海市内に近くに歩けない距離ではない。なので地下鉄二号線も近く便利。部屋は、窓なしで予約しました。着いた時に窓ありに変更できるけど、2泊で2人でプラス600元と言われたので断りました。また、ポジットが1万円かかりました。
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Xin

Liked: Staff & service

上海に旅行行く時また利用したいホテル

ホテル自体はあまり新しくはないですが、スタッフが親切でした。 場所も外滩からも南京路からも近い為、かなり便利でした。 朝食ついてないプランでしたが、周りにローソンや朝食が食べられるお店が多く、困らなかった。
Stayed 3 nights in Oct 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists I have interacted with at this hotel were extremely cold and unwelcoming. It felt like a joke at some point.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Bed uncomfortable and small room lovely views and great staff
Stayed 3 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort

期待外れ

最寄り駅は主要駅なので、観光地へのアクセスは良かった。浦東空港まで約1時間かかるが、乗換なしで空港に行けるのはありがたい。ただ、最寄り駅からホテルまでが想像以上に遠くて、大きなスーツケースを持ちながらの移動は少し辛い。 シティビューの部屋を予約したのに、案内されたのは窓無しの部屋…。真っ暗で昼夜分からない。非常に残念。 チェックイン時、デポジットとして500元請求され、少し戸惑った。(チェックアウト時に返金手続き)
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

다시 상하이를 간다면 절대 묵지 않을 호텔

짠내투어 박나래 숙소를 보고 2박 묵었습니다. 동방명주가 객실에서 보인다는 것, 대표적 관광지인 난징동루, 와이탄, 예원 등 접근성이 좋다는 것. 이것 이외에 정말 최악인 호텔이었습니다. 기존 이용후기에서 욕실에 담배꽁초가 있었다는 후기가 있었는데, 제가 묵은 곳도 욕실 바닥에 떡하니 담배꽁초가 있었습니다. 그리고 침대 베개, 시트 등 담배 냄새가 심합니다. 비흡연자인지라 굉장히 견디기 힘들었습니다. 시설도 굉장히 낙후되어 있습니다. 한국 사람과 중국인이 주로 이 호텔을 이용하는 듯했습니다. 다음날 뉴월드상하이 호텔에 묵었는데 시설과 서비스 면에서 굉장히 비교가 되었습니다. 가성비 대비 야경을 원하신다면 하루 정도는 묵어보실 수 있지 않을까 싶습니다. 그러나 주변 다른 호텔을 묵는 것을 추천드립니다. 저는 재숙박 의사가 없었던 호텔이었습니다.
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

COSIMO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE ROOMS SMOKED OF WET AND CLOSED AND WERE NOT WINDOWS, SAY THAT IT IS A THREE STARS IS SAY SO MUCH
Stayed 4 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

가격면에서는 최고 서비스는 최악

불친절한고 원래주던 방과는 다른 방을 주었네요 이메일로 더블을 해준다고 답장까지 받았는데 갑자기 그런 방은 없다면서 더 비싼 돈주고 다른방에 가라고 하네요 그방이 비싼 방이긴한데 원래 예약했던 방보다는 훨씬 작았습니다. 그래도 싸게 가려면 이 호텔 추천드립니다
Stayed 4 nights in Jan 2019
Verified

2/10 Terrible

Verified traveller

予約は窓あり、シティービューで間違いなくしていましたが、 チェックインの際、フロントは窓無しなので、窓ありにしたい場合は 追加料金必要と言われました。 3人で600元払って領収書もあります。 この件についての結論をお待ちしています。 このままでは詐欺です。
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
原本我是訂了上海賓龍商務酒店（6月06日～10日）、　但訂後数天収到通上海賓龍商務酒店会在6月01日停業。　幸得Expedia代找附近的酒店、　不用付差額。　最後入住上海新協通國際大酒店、　此酒店地点方便、　員工也友善。　若下次再去上海的話、　一定会再次訂上海新協通國際大酒店。
Stayed 4 nights in Jun 2019
Verified

8/10 Good

HISAYA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

そこそこ快適。

4ツ星のホテルとしてはほてるきぼは小さいが部屋の清潔感は良いです。 立地条件は最高で周辺観光スポットにとにかく近く行きやすい。 その点を考えるとコストパフォーマンスはかなり高く充分に良いホテルです。 更にステイタス感を得たいなら有名5ツ星を選ぶ事です。
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five star rating

We stayed for seven nights and everything was five star service all the way. Will stay again in the future.
Stayed 7 nights in May 2019
Verified

8/10 Good

MT

Liked: Amenities
連泊だからかいつもなのか分かりませんが、ベッドシーツはフロントに言ってもなかなか交換してくれなくて困りました。 掃除機をかける習慣もないようでカーペットにはずっとゴミが落ちたまま、ベッドの下に知らない人の下着が落ちていて驚きました。 バスタオルも2日連続で穴があいており、もしかしてこれも交換してないのかな？と疑ってしまいました。 立地は良く、スタッフも英語が話せる人が何人かいて対応は普通です。
Stayed 4 nights in May 2019
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities

Buen sitio , pero las camas duras como roca

Las camas no son cómodas
Stayed 2 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

2nd stay and I wouldn't go back unless they fix it

I never post reviews coz most of the times, the hotels are half decent and frankly you can't please everyone but I will say this time, do yourself a favour and get another hotel. This was my second stay in this hotel (first one in 2013) and the quality has just gone down. Stains in the carpet, aircon not working, mossies in the bedroom (mossie repellent was ineffective), hot water only "luke warm" in the day time and hot in the night, the only saving grace was the hotel staff was extremely friendly and wanted to make my stay comfortable but the issues were beyond their scope. The corporate needs to steam clean the carpets, along with fumigating the rooms, that should take care of the mossies that keep you awake at night. The hot water, possibly they need to get a new system or heat it even in peak time instead of just off-peak. The aircon thermostat was broken, it went to below zero but the actual temperature was around 21 degrees or above. Service the AIRCON Corporate! Some pics attached, wish I could upload the video of the Honeywell thermostat dial going way below 0 and way above 30+ Celsius. Changed the room to 811 but had the same issues. Reception even gave me a fan to lower the temp, the worst part, even the reception was using the fan, speaks volumes about their aircon. Oh and don't even go to the spa, just don't. Corporate needs to fix this hotel to get it back to its previous glory.
Stayed 4 nights in May 2019
Verified

2/10 Terrible

mohamedabbas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel they scammed us and downgraded our room
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful in translating addresses and getting taxis.
Stayed 8 nights in Mar 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good location but older hotel with minimal facilities. "Gym" is a cold room with a couple of mats, low budget aerobics machines and a broken weight machine.
Stayed 6 nights in Jan 2019