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4.8 out of 5

"Location. 3 MRT stations close by. Genuine, courteous staff, all of whom were extremely helpful. Breakfast. Plenty of places to eat and drink in the v ... " More

By a verified traveller on Mon 06 Jan 2020

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Hotel Description

The comfortable rooms at ibis Singapore On Bencoolen get good marks from our customers. During your stay, you're just a quick walk from Bugis Street Shopping District. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This 3-star hotel has 538 rooms over 16 floors. Satellite TV channels and fridges are available in all rooms.

  • Air-conditioned rooms with satellite TV, fridges and coffee/tea makers
  • Free WiFi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the proximity to the airport
  • Just a 5-minute walk from Bugis Street Shopping District and 7 minutes on foot from Orchard Road

Standard Room, 1 Single Bed

Bed Count 1 Single Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (With Extra Benefits)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (With Extra Benefits)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed (With Extra Benefits)

Bed Count 1 Single Bed Maximum Occupancy 2 Max

ibis Singapore On Bencoolen ratings based on 4 verified reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Singapore On Bencoolen

Everyone (3) Couples (1)
5 out of 5
Location. 3 MRT stations close by. Genuine, courteous staff, all of whom were extremely helpful. Breakfast. Plenty of places to eat and drink in the vicinity. May not be a 5* hotel but it ticked all the boxes and we'd have no hesitation in staying there again.

Posted by on 6 Jan 2020

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Comment from Hotel Management

7 Jan 2020 by SU

Thank you so much for your feedback. We will definitely share your appreciation with our staff. We look forward to welcoming you back . Have a great week ahead!

5 out of 5

Posted by on 6 Nov 2018

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4 out of 5
Hyvä sijainti, hyvä wifi, huonot kapeat sängyt, perushuone ahdas.

Posted by on 29 Feb 2020

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Comment from Hotel Management

29 Feb 2020 by Syed Ubhaidilla

Thank you for the great rating and feedback.

5 out of 5
Sehr saubere, moderne Zimmer. Hotel liegt sehr zentral. 5 min zur Metro. Restaurant und Frühstücksbuffet sehr fein und grosse Auswahl. Gerne wieder

Posted by on 22 Dec 2019

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Comment from Hotel Management

23 Dec 2019 by Syed Ubhaidilla

Thank you for the great rating. We are glad to know you enjoyed your stay with us

About the ibis Singapore On Bencoolen

Location 170 Bencoolen Street, Singapore, 189657

Renovations + Closures

This property is closed from 1 May 2020 to 30 September 2020 (dates subject to change).

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There are 3 meeting rooms available. Tour or ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Singapore On Bencoolen. Free self parking is available. This 3-star Singapore hotel is smoke free.

  • 1 building
  • 538 guestrooms or units
  • 16 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Corner/local shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Fridge

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Singapore (SIN-Changi) (19.9 km / 12.3 mi)
  • Metro station: Bugis Station (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Ibis Singapore On Bencoolen offers 538 forms of accommodation with a safe and free newspapers. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers. Premium satellite televisions are provided. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Television
  • Satellite channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 4 AM to 10 AM.

Ibis Singapore On Bencoolen has a restaurant on site.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at ibis Singapore On Bencoolen

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Contactless check-out is available.The property affirms that it follows sanitisation practices of SG Clean (Singapore) and Bureau Veritas (Accor Hotels) guidelines.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of SG Clean (Singapore) and Bureau Veritas (Accor Hotels) guidelines.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines SG Clean (Singapore)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 21.20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bencoolen Ibis
  • Ibis Bencoolen
  • Ibis Bencoolen Hotel
  • Ibis Bencoolen Hotel Singapore
  • Ibis Singapore
  • Ibis Singapore Bencoolen
  • Singapore Bencoolen
  • Singapore Bencoolen Ibis
  • Singapore Ibis
  • Singapore Ibis Bencoolen
  • Accor Singapore On Bencoolen
  • Ibis Singapore On Bencoolen Hotel Singapore
  • ibis Singapore Bencoolen Hotel
  • Accor Singapore On Bencoolen
  • ibis Singapore On Bencoolen Hotel
  • ibis Singapore On Bencoolen Singapore
  • ibis Singapore On Bencoolen Hotel Singapore

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.