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ibis Singapore On Bencoolen

4.0 star property

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Restaurant
Restaurant
Miscellaneous
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
170 Bencoolen Street, Singapore, 189657
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bugis+ Shopping Center
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(32 reviews)
  • City view
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds

Family Room, Multiple Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Triple Room, 3 Single Beds

Superior Triple Room, 3 Single Beds

Superior Triple Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

ibis Singapore On Bencoolen

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, conference space, and free use of bicycles are onsite. Housekeeping is available on request.
Ibis Singapore On Bencoolen offers 534 accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Our customers tell us they can't get enough of ibis Singapore On Bencoolen's great location. During your stay, you're just a quick walk from Bugis Street Shopping District. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bugis Street Shopping District and 15 minutes by foot from Mustafa Centre
Ibis Singapore On Bencoolen offers its guests a fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1119 square feet (104 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly ibis Singapore On Bencoolen. Free self parking is available.

This 4-star Singapore hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Ibis Singapore On Bencoolen has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 30 for adults and SGD 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Free bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,119 square feet of conference space
  • 3 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from November 17 2025 to November 30 2026 (completion date subject to change). The following areas are affected:
  • Elevator
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ibis Singapore On Bencoolen

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 30 for adults and SGD 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Bencoolen Ibis
Ibis Bencoolen
Ibis Bencoolen Hotel
Ibis Bencoolen Hotel Singapore
Ibis Singapore
Ibis Singapore Bencoolen
Singapore Bencoolen
Singapore Bencoolen Ibis
Singapore Ibis
Singapore Ibis Bencoolen
Accor Singapore On Bencoolen
Ibis Singapore On Bencoolen Hotel Singapore
ibis Singapore Bencoolen Hotel
Accor Singapore On Bencoolen
ibis Singapore On Bencoolen Hotel
ibis Singapore On Bencoolen Singapore

ibis Singapore On Bencoolen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1069 reviews
Rating 8 - Good. 369 out of 1069 reviews
Rating 6 - Okay. 115 out of 1069 reviews
Rating 4 - Poor. 31 out of 1069 reviews
Rating 2 - Terrible. 29 out of 1069 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Stayed 9 nights in Nov 2025

10/10 Excellent

Yin Fatt

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent service
Stayed 2 nights in Dec 2025

6/10 Okay

Hajar Binti

Travelled with partner
Liked: Staff & service
We are very grateful to be given early check in. However, the room given was immediately next to the lifts. Very unpleasant experience trying to sleep with the thudding sounds of the lifts going up and down.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gabriela

Stayed 1 night in Dec 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, the location was perfect to walk around and use the public transportation.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Courteous and respectful staff stood out. Breakfast at Taste was great, lot of choices. Property is well located, close to MRT stations and bus stops, nice area with a vibrant university students population. Room was small but comfortable and had all what I needed for a short stay. Following modern trends, have hardly any closet space. Elevators have a "15 person capacity" sign but I see no way that could happen 😂 El personal, amable y respetuoso, fue excepcional. El desayuno en Taste fue estupendo, con mucha variedad. El hotel está bien ubicado, cerca de estaciones de metro y paradas de autobús, en una zona agradable con una animada población estudiantil universitaria. La habitación era pequeña pero cómoda y tenía todo lo que necesitaba para una estancia corta. Siguiendo las tendencias modernas, apenas tiene espacio de armario. Los ascensores tienen un cartel que indica una capacidad para 15 personas, pero no veo la manera de que eso sea posible 😂
Stayed 2 nights in Dec 2025

6/10 Okay

Shen Ing

Room is small, but clean. Price is okay for its condition Two major problem: the fist night when we arrived at about 23:00, the temperature of shower is cold, no hot water; Another issue is elevator
Stayed 3 nights in Nov 2025

8/10 Good

Cameron

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money. Ideal location for what we wanted to get to. Clean. Excellent staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Location is the best
Stayed 5 nights in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Singapore was a layover from Europe on the home to Australia and they allowed us to check in early. This gave us the opportunity to freshen up and rest before tackling the hassle and bustle of this vibrant city. Overall a great stay thanks to the kind staff at Ibis Belconnen.
Stayed 1 night in Nov 2025

8/10 Good

Teresa

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, courteous and whoever made the home made bread for breakfast deserves an award.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pamela

Travelled with group
The breakfast had a huge variety of ethnic food to satisfy all of their clientele from all over the world. Great location. Bus right at the door, MRT just down the street. Walking distance to many areas of interest. Staff was excellent. Very accommodating. I would stay here again.
Stayed 2 nights in Nov 2025

8/10 Good

Arthur

Stayed 2 nights in Nov 2025

10/10 Excellent

MATHEWS VARGHESE

Liked: Cleanliness, staff & service, amenities
Everything was very good and the position of the hotel made it possible to do everything easily. Much value for money.
Stayed 1 night in Nov 2025

10/10 Excellent

MARIA

Stayed 3 nights in Nov 2025

8/10 Good

Mark

A good hotel, elevators were slow and often had to wait long periods of time to go up to the room. The room was basic but comfortable, my only complaint is the noise, I could hear doors slamming shut. A basic hotel at a good price.
Stayed 5 nights in Nov 2025

2/10 Terrible

Joel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Simon, Stamford

Stayed 5 nights in Nov 2025

10/10 Excellent

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, staff friendly very clean & tidy hotel, very convienient to where I was working, I will certainly book again when working in the area :-)
Stayed 4 nights in Oct 2025

10/10 Excellent

Yong Yeup

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was cost-effective, and location was good, room was clean but a little bit old-looking.
Stayed 5 nights in Nov 2025

4/10 Poor

Jimmy

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

MARIA ISABELLA ADRIANNA

Stayed 2 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Rooms are small but comfortable. Location is very good. Staff are friendly. Breakfast is OK.
Stayed 2 nights in Oct 2025

10/10 Excellent

Joseph

Stayed 1 night in Oct 2025

8/10 Good

Patrick

Liked: Cleanliness
Stayed 1 night in Oct 2025