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 Mallorca Island •1 Room
 Mallorca Island • 1 Room
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Jumeirah Port Soller Hotel & Spa

5-star property
Carrer de Belgica, s/n, Soller, Mallorca (01) 562 1066
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4.5 out of 5
Wonderful!
See all 10 ebookers Reviews

Points Of Interest

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Deluxe Room, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 3 Max
€546* Per night/room 19 May - 20 May

Superior Room, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Terrace, Sea View (Grand Terrace)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Mountain View (Tramuntana)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Port Soller View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite, Sea View (Mediterranean)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Jumeirah Mallorca. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Treat yourself to Ayurvedic treatments, Thai massages or detox wraps at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Free local-area and beach shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Jumeirah Mallorca ratings based on 10 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Jumeirah Mallorca

Everyone (6) Couples (3) Family (1)
5 out of 5
We had a wunderful stay! Perfect food and service! Special the sunset bar team! Thank you and see you soon!!!

Posted by on 11 Aug 2023

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Comment from Hotel Management

16 Aug 2023 by Cristina Sancenon - General Manager

Dear Patrik,Thank you for your kind words, we are glad to read that you enjoyed your stay and we look forward to welcoming you back soon!Kindest Regards,

5 out of 5
Exilante pour week-end

Posted by on 12 Apr 2022

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Comment from Hotel Management

12 Apr 2022 by Gianluca Priori, General Manager

Dear Olena, Thank you for taking the time in sharing your experience on Expedia. I am excited to read that you have enjoyed the weekend among us. We look forward to your return!

4 out of 5
Teuer aber toll

Posted by on 5 Apr 2022

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Comment from Hotel Management

5 Apr 2022 by Gianluca Priori, General Manager

Dear Mirco, Thank you very much for sharing your feedback with us. We are happy to acknowledge that you have enjoyed your experience. We hope welcoming you back very soon.

5 out of 5
Das Hotel ist atemberaubend und sauber. Das Personal äussert freundlich und professionell. Die Restaurants sind auf einem sehr hohem Niveau und die Preise für das Hotel und Ambiente angemessen. Ebookers kann man nur empfehlen. Preis Leistung und Service sind Top. P.S. Buchung Mietwagen bitte nicht bei Gold... unseriöses Geschäft. Autos in einem schlechten Zustand und man wird für Schäden beschuldigt die man nicht verursacht hat. Es geht ihnen nur um Versicherungsbetrug. Bitte bei nur bei Namenhaften und Seriösen Autovermietungen zu buchen.

Posted by on 19 Jul 2021

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Comment from Hotel Management

22 Jul 2021 by Gianluca

Thank you so much for your wonderful feedback regarding the hotel. Regarding the rental car company I just would like to underline that Jumeirah Port Soller is not related to the mentioned Company. We work with a on-site company that we highly recommend. We look forward to welcome you back soon. Kind regards,

5 out of 5

Posted by on 5 Aug 2019

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Comment from Hotel Management

5 Aug 2019 by Jordi E. Tarrida, General Manager

Dear Guest, it is a pleasure to acknowledge that you have spent an amazing time at Jumeirah Port Soller. We are already looking forward to welcoming you back home and remain with, Warmest regards from Mallorca

5 out of 5

Posted by on 6 May 2019

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Comment from Hotel Management

9 May 2019 by Jordi E. Tarrida, General Manager

Dear Guest, Thank you so much for rating your experience among us. We are delighted to read that you have enjoyed it. Kindest,

5 out of 5

Perfekt in jeder Hinsicht

Besuchte Hotel im April mit Kind. Ruhig. Perfekter Service. Beheizte Pools. Sehr freundliche Mitarbeiter! Junges Team. Man fühlt sich rundum wohl. Gutes Essen. Sehr gutes Frühstück. Auch Roomservice perfekt gemacht. Die Erwartung an ein 5Sterne-Hotel werden erfüllt. Zur Info (als kleiner Nachteil wenn mit Kindern unterwegs): Kinder unter 12 Jahren dürfen nicht an Infinitypool-Bereich.

Posted by on 15 Apr 2018

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Comment from Hotel Management

28 Apr 2018 by Jordi E. Tarrida, General Manager

Hallo Anonymous, Ich bedanke mich herzlichst für Ihr Kommentar und das Sie dies mit uns online teilen. Es ist wunderbar zu wissen, dass Sie eine so schöne Zeit bei uns verbracht haben. Wie Sie schon beschrieben haben sind aus Sicherheitsgründen nur Kinder über 12 Jahren am Infinity Pool erlaubt. Wir hoffen dennoch, dass Sie Vergügen an unserem Sa Talaia Pool hatten und würden uns natürlich freuen Sie und Ihre Familie in naher Zukunft erneut willkommen zu heiβen! Freundliche Grüβe,

5 out of 5
Traumhaftes Hotel mit ausserordentlich freundlichem Personal. Sehr zuvorkommend & hilfsbereit! Wunderschoene Suiten, sensationelles Fruehstück! Sehr gepflegte Anlage, traumhafter Infinity Pool. In ein paar Gehminuten im Hafen unten mit schoenen Restaurants.

Posted by , from Nähe Zürich on 17 Oct 2017

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Comment from Hotel Management

9 Jan 2018 by Jordi E. Tarrida, General Manager

Sehr geehrte/r B., Ganz Herzlich bedanken wir uns für Ihr nettes Feedback bei Ebookers. Wir freuen uns auf Ihren nächsten Besuch.

1 out of 5

Luxus pur

Es hat uns sehr gefallen, das Personal war sehr freundlich, das Zimmer perfekt, das Wellness und Fitness super, die Aussicht fantastisch. Das Frühstücksbuffet lecker.

Posted by on 10 Apr 2015

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5 out of 5

Fantastische Aussicht im schönen Nordwesten Mallorcas

Oberhalb von Port Soller bietet diese schöne Anlage eine perfekte Basis für ein paar entspannende Tage. Die Gebäude kleben quasi and den Hängen der Steilküste und so hat man einen tollen Blick zum Meer oder in die Berge. Schöne gepflegte Gartenbereiche und die Weitläufigkeit hatte für uns etwas Interessantes. Einen Badestrand vermißt man nicht, denn alternativ stehen 2 Pools zur Verfügung davon 1 Infinity Pool mit entsprechender Aussicht. Wer unbedingt einen Sandstrand braucht, der kann fußläufig nach Port Soller laufen. Der Rückweg ist dann wegen der Steigung eher sportlich :) Die Zimmer sind sehr gut ausgestattet und man fühlt sich sofort wohl. Das restaurant Es Fanals war leider geschlossen aber man braucht ja immer noch ein Grund um wiederzukommen.

Posted by on 27 Mar 2014

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About the Jumeirah Port Soller Hotel & Spa

Location Carrer de Belgica, s/n, Soller, Mallorca 7108

Property Features

  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Parking: Valet parking available for a surcharge

Food & Drink

Late-night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Detoxification wrap

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Jumeirah Mallorca offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property uses solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 3
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Renewable energy source - geothermal
  • Gap period enforced between guest stays - 72 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Jumeirah Port Soller
  • Jumeirah Port Soller Hotel
  • Jumeirah Port Soller Hotel Spa
  • Jumeirah Port Soller Hotel & Spa Majorca

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.