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Protur Floriana Resort Aparthotel

3.0 star property

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Photo gallery for Protur Floriana Resort Aparthotel

Children’s area
Interior detail
Lobby sitting area
Buffet
Sun deck

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrer de ses Joanetes, s/n, Son Servera, Islas Baleares, 7559
  • Place, Bona Beach
    ‪6 min walk‬
  • Place, Platja de na Marins
    ‪6 min walk‬
  • Place, Cala Millor Beach
    ‪14 min walk‬

Room options

View all photos for Standard Apartment, 1 Bedroom, Balcony

Blackout curtains, free cots/infant beds, bed sheets

Standard Apartment, 1 Bedroom, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds, 1 Large Single Sofa Bed and 1 Single Sofa Bed

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About this property

Protur Floriana Resort Aparthotel

Family-friendly property with free parking, near Cala Millor Beach
This property features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a swim-up bar, a sauna, and a coffee shop/cafe are onsite. Limited housekeeping is available.
Protur Floriana Resort Aparthotel offers 315 air-conditioned accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. Rooms open to balconies. Accommodations at this 3-star property have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers. Flat-screen televisions come with satellite channels. Housekeeping is offered on weekdays only and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Protur Floriana Resort Aparthotel, you're just a quick walk from Bona Beach. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a swim-up bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Onsite recreation includes a sauna, a playground, and bike rentals
  • Within a 10-minute walk of Bona Beach and Platja de na Marins
Some rates at Protur Floriana Resort Aparthotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Protur Floriana Resort Aparthotel offers its guests a children's pool, an outdoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces.

A terrace, a children's club, and an arcade/game room are also featured at the family-friendly Protur Floriana Resort Aparthotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Son Servera property.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
Protur Floriana Resort Aparthotel has a restaurant serving breakfast only.

All-inclusive details

All-inclusive room rates at Protur Floriana Resort Aparthotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (weekdays only) (for a fee)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 4 floors
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, December, January, February, March, and April.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 per person
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Protur Floriana Aparthotel Son Servera
Protur Floriana Resort Aparthotel
Protur Floriana Resort Aparthotel Son Servera
Protur Floriana Son Servera
Protur Floriana

Protur Floriana Resort Aparthotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 52 out of 88 reviews
Rating 8 - Good. 23 out of 88 reviews
Rating 6 - Okay. 8 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Susana Paola

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Sergejs

Travelled with family
Liked: Amenities
All was very good, although 3 stars, we were fully satisfied.
Stayed 6 nights in Oct 2024

10/10 Excellent

YURY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for family holidays
Stayed 6 nights in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family holiday
Stayed 7 nights in Aug 2024

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a perfect holiday in Cala Bona, thank you hotel Floriana. Staff are friendly, rooms are spacious and clean. Plenty of options during lunch and evening meals. Also able to help yourself to soft drinks and ice cream throughout the day which was perfect. The whole area of the hotel is spotless and every member of staff we met were helpful and friendly. There is also a variety of pools and animation team went above and beyond every night to keep children entertained. Plenty of activities throughout the day also and just a 5 minute walk from the beach. It’s also a lovely walk in to Cala Millor along the coast. We found the location of the hotel perfect as it was only a 5 minute walk into the main strip, which was busier but still a nice relaxed vibe. It was nice to be at a hotel that was quieter at night and away from the busier part of Cala Bona. I cannot rate this hotel highly enough and will definitely be back. We had a perfect family holiday.
Stayed 7 nights in Jul 2024

10/10 Excellent

Edel

Stayed 8 nights in Jun 2024

8/10 Good

Dave

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service to help carry bags up and down the stairs would have been helpful because hurting my back at the start of the vacation is not a good start. That being said, they easily had the best, most friendly, most helpful staff across the board. Day trips can be planned with the hotel pickup but the actual pickup spots are 5-10mins walk away. Something to keep in mind. All inclusive was very cost effective especially if you are in a large group. But it is limited to specific timeslots of availability. But the option in those timeslots are varied so one can easily get enough. This is a kids friendly resort, so keep that in mind. We didn't mind it but other couples might not. We might go back there as a group with kids but probably not as a couple to try to experience more mature entertainment options and facilities.
Stayed 6 nights in Jun 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay at a good family hotel. Our kids especially loved the entertainment staff, and want to go back next year to see them again.
Stayed 6 nights in Aug 2023

6/10 Okay

Daniella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jul 2022

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, room comfort

Highly recommended

Lovely renovated and spacious appartments. Brilliant kids pool. We went in early October and was very easy to get a sunbed. Contact with the hotel before travel was perfect and they were very helpful with providing a cot etc.
Stayed 7 nights in Oct 2021

10/10 Excellent

steven

Travelled with family
Liked: Cleanliness, room comfort

August Holiday

this is an excellent all inclusive, i would say the best, great choice of food. i am not a spirit drinker but the few odd drinks we had were not good, very cheap drinks Beer was good , wine in restaurant was very good but pretty rough in the bar.plenty of Sun beds without issue of finding one.the rooms were very clean , the beds were not the best. TV in the rooms with only 2 or 3 english speaking channels. overall a great holiday with just a few things that could be improved............The staff EXCELLENT
Stayed 14 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Good for families

Great hotel travelled with family with children. Children loved the kids pool. Staff friendly and helpful. Good choice of food.
Stayed 4 nights in Aug 2021

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness

Good stay!

Great stay the kids loved it! Beds very hard which some may prefer! Food very nice! Would recommend! Rooms clean nice and modern!
Stayed 9 nights in Jul 2021

10/10 Excellent

Gaz, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Helen, Maidenhead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good price for mid-range hotel. (Clean, spacious, courteous staff)

Good size rooms. There were lots of German clients, but that didn't bother us. Location OK. Didn't use restaurant at all, we preferred to eat out. Also used the kitchenette(kettle, toaster, two rings, fridge) for breakfast and some lunches. Beds in bedroom really big and comfy, although our sons sofabed in lounge was very hard - but he still slept.

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hôtel très propre. Le personnel est très agréable. Le buffet est très bon et diversifié, surtout le soir. (avis donné par un Français qui aime la bonne nourriture). Le midi c'est plus réduit mais c'est bien. L'insonorisation des chambres est médiocre mais pas pire que dans les hôtels espagnols.
Stayed 7 nights in Oct 2025

8/10 Good

Leticia d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A estadia estava muito limpa, organizada e bem estruturada, gostamos bastante do tempo que estivemos por lá. Um ponto de melhoria seria o atendimento via telefone, muitas vezes ligávamos para perguntar algumas coisas e desligavam o telefone por não entender a língua. Outro ponto é que a limpeza do hotel é feita muito cedo, por volta de 8:00/8:30h e nesse horário ainda não tínhamos saído do apartamento e pedimos para voltar depois, tendo como resposta que não poderia e perderíamos a limpeza daquele dia. No geral, é um ótimo lugar, mesmo sendo afastado de todas as principais praias de Mallorca.
Stayed 4 nights in Oct 2025

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Preis - Leistungsverhältnis
Stayed 7 nights in Oct 2025

10/10 Excellent

Ralf

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Wir waren nun schon das dritte Mal im Floriana und es hat uns wieder wirklich gut gefallen. Das Hotel war gut und man merkt, dass sich das Team große Mühe gibt, den Gästen den Aufenthalt so angenehm wie möglich zu gestalten. Das Personal war sehr hilfsbereit und zuvorkommend – ein großes Lob dafür! Besonders gefreut hat uns, dass wir unser altes Zimmer wiederbekommen haben, wie wir es bei der Buchung angegeben hatten. Das Essen war abwechslungsreich und stets lecker, sodass jeder etwas Passendes gefunden hat. Auch bei den Getränken gab es eine gute Auswahl, und die Hotelbar war wirklich top – das Personal dort war sehr fix, und es hat nie lange gedauert, bis man ein neues Getränk bekommen hat. Das fanden wir richtig gut. Auch wenn es „nur“ ein Drei-Sterne-Hotel ist, bekommt man hier viel geboten – sowohl beim Service als auch beim Komfort. Wir kommen auf jeden Fall gerne wieder!
Stayed 6 nights in Oct 2025

8/10 Good

Andreas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr großes sauberes Zimmer. Gute Lage. Sehr freundliches Personal
Stayed 4 nights in Oct 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Topissime

Stayed 5 nights in Sep 2025

10/10 Excellent

Velma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Ue Chun

Stayed 4 nights in Sep 2025