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Alton Towers Hotel

3.0 star property

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Reviews

2.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • 24/7 front desk

Explore the area

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Alton Towers, Stoke-on-Trent, England, ST10 4DB
  • Place, Alton Towers
    ‪1 min walk‬
  • Place, Skyride
    ‪3 min walk‬
  • Place, Peak District National Park
    ‪33 min drive‬
  • Airport, Manchester (MAN)
    ‪85 min drive‬

Room options

Standard Room (Explorer Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Premium Room (Moonvoyager Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Deluxe Room (Gangsta Granny Room)

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Premium Room (Arctic Explorer Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Suite (Big Pyjama Room)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Single Bed and 1 Single Sofa Bed
  • Free Wi-Fi

Suite (Coca Cola Suite Room)

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Suite (The Smiler Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Suite (Splish Splash Room)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Suite (Sleepover Room)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Bunk Bed
  • Free Wi-Fi

Suite (Arabian Nights Room)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room (Princess Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Deluxe Room (Benjamin Bunny Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Deluxe Room (Dreamy Den Room)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Alton Hotel Artic Explorer Room Accessible

A room with a large bed, a smaller bed, a wall clock, a window with curtains, and a teddy bear on the smaller bed.

Alton Hotel Artic Explorer Room Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Alton Hotel Explorer Room Accessible

A hotel room with two beds, a desk, a chair, a window with curtains, a wall-mounted lamp, and a framed picture.

Alton Hotel Explorer Room Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Splash Hotel Beachcomber Room Accessible

A hotel room with a bed, a window with curtains, a headboard with a decorative design, bedside lamps, and a wooden nightstand.

Splash Hotel Beachcomber Room Accessible

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Alton Towers Hotel

Along with 5 restaurants, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning and a 24-hour front desk.
Alton Towers Hotel offers 175 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Alton Towers Hotel, you're just a quick walk from Skyride. You'll find features like free WiFi in public areas and free self parking, plus 5 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 5 restaurants
  • Services include dry cleaning/laundry and luggage storage
  • Onsite recreation includes mini golf
  • Just a 3-minute walk from Skyride and a 5-minute drive from Alton Towers
  • Theme park shuttle service available for a fee
There are 5 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Self parking is free.

This 3-star Stoke-on-Trent hotel is smoke free.

Secret Garden Restaurant - This restaurant serves breakfast and dinner. Reservations are required. Open daily.
Dragon's Bar - This restaurant serves lunch only. Reservations are required. Open daily.
Rollercoaster Restaurant - Onsite restaurant. Reservations are required. Open daily.
Dragon's Bar - This bar serves dinner only. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Dragon's Bar
  • Dragon's Bar
  • Flambo’s Jambo buffet
  • Rollercoaster Restaurant
  • Secret Garden Restaurant

Things to do

  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Alton Towers Hotel Hotel
Alton Towers Hotel Stoke-on-Trent
Alton Towers Hotel Hotel Stoke-on-Trent

Alton Towers Hotel Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

2.0/10

Cleanliness

6.0/10

Staff & service

Reviews

Verified review

2/10 Terrible

Jordan

Disliked: Cleanliness
Stayed 1 night in Jul 2026