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The Royal Hotel

3.0 star property

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Photo gallery for The Royal Hotel

Exterior
Deluxe Double Room, 1 Double Bed, Harbour View
Deluxe Double Room, 1 Double Bed, Harbour View | View from room
Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Cromwell Street, Stornoway, Scotland, HS1 2DG
  • Place, An Lanntair
    ‪2 min walk‬
  • Place, The Good Food Boutique
    ‪3 min walk‬
  • Place, Lews Castle
    ‪6 min walk‬
  • Airport, Stornoway (SYY)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Twin Room, 1 Double or 2 Single Beds, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, 1 Double or 2 Single Beds, Harbour View

  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Double Bed, Harbour View

Deluxe Double Room, 1 Double Bed, Harbour View | View from room

Deluxe Double Room, 1 Double Bed, Harbour View

9.6 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Harbour View

Double Room, Harbour View | View from room

Double Room, Harbour View

8.0 out of 10
Very good
(5 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Harbour View

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room, 2 Single Beds, Harbour View

9.6 out of 10
Exceptional
(4 reviews)
  • Harbour view
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed

Single Room, 1 Single Bed

Single Room, 1 Single Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Single Room, 1 Single Bed, Harbour View

Superior Single Room, 1 Single Bed, Harbour View

Superior Single Room, 1 Single Bed, Harbour View

  • Harbour view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

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About this property

The Royal Hotel

A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Royal Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Royal Hotel. During your stay, you're just a quick walk from An Lanntair. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • Steps from An Lanntair and The Good Food Boutique
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Royal Hotel also features dry cleaning/laundry services and room service (during limited hours).

This 3-star Stornoway hotel is smoke free.

The Boatshed - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
HS-1 Cafe Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • HS-1 Cafe Bar
  • The Boatshed

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The property is closed between December 28 and January 10.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway

The Royal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 135 out of 247 reviews
Rating 8 - Good. 81 out of 247 reviews
Rating 6 - Okay. 24 out of 247 reviews
Rating 4 - Poor. 6 out of 247 reviews
Rating 2 - Terrible. 1 out of 247 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities
Lovely room with a view over the Harbour to Lewes castle. The staff were very welcoming and friendly. Breakfast was amazing. Highly recommended
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay and the most welcoming and helpful staff - thank you!
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with lovely location and good food and service
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were amazing, the bed was super comfy, and the food was excellent!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , everything was very good , would stay there again
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Dorie

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well situated and near everything. The HS cafe was available even on Sunday. People were kind and the room was clean and quiet.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anne-marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well looked after will definitely be back could not fault anything
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best accommodation in Stornoway.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good meal, nice comfortable bed , will return soon
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean, but needed soundproofing. The bathroom needed a tub. The view of the castle was very nice. The restaurant was bustling, the food was tasty. The staff were friendly.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service
Quality of food
Lovely view over the harbour with the castle in the background
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Andy

Liked: Cleanliness, property conditions & facilities, room comfort
good location
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed 1 night but all was very pleasant
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jeanie

Liked: Cleanliness, staff & service, amenities
Quaint and comfortable with a friendly welcome. Great central location for exploring the island, and easy to walk to dinner/drinks.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful and clean room, nice people at the reception
Stayed 1 night in Dec 2024
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a good view of the castle. Top notch restaurant meal with helpful staff.
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Barbara

Liked: Cleanliness, staff & service
We
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and conveniently located for early morning ferry. Enjoyed a wonderful dinner at the Boatshed restaurant, which is connected to the hotel.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An ideal hotel for a short break!

Everything I could have wanted from a stay in Stornoway was delivered by this hotel! Very comfortable room, a fantastic shower and a great breakfast- all topped off with excellent service from all of the staff.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Food was delicious, the staff were very friendly. The decor was nice, great location would recommend this to all. Would come back.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Leana

Liked: Cleanliness, amenities
Hotel was cute and in a great location. Our only negative was that although our bed was large it was uncomfortable and could use an updating. Staff were very friendly!
View from our room.
Stayed 1 night in May 2025
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walkable to dining and shopping areas.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fair price for accommodation but menu was pricey and could do with a coup of traditional meals apart from that really enjoyed my time in Stornaway
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, conveniently located at the lovely harbour. Gorgeous views and wonderful staff. Many dining options around, but the restaurant in the hotel is fantastic! They even had vegan sticky toffee pudding for my travel partner!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming, friendly staff. Good location, convenient for town centre & Lew's Castle
Stayed 1 night in Jun 2023