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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Building design
Indoor pool
Family Quadruple Room (Classic)
Interior
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    ‪6 min walk‬
  • Cairnryan Port
    ‪8 min drive‬
  • Cairnryan Stena Line Terminal
    ‪13 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room ( Loch View)

8.4 out of 10
Very good
(9 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.0 out of 10
Wonderful
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

1 bedroom, desk, iron/ironing board, free WiFi

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

1 bedroom, desk, iron/ironing board, free WiFi

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

1 bedroom, desk, iron/ironing board, free WiFi

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

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The Portpatrick Hotel by Compass Hospitality

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Game room
4.1 out of 5, Very good, (464)
The price is €193
for 1 room
includes taxes & fees
4 Jul - 5 Jul
The Portpatrick Hotel by Compass Hospitality

About this property

North West Castle Hotel

Eco-certified hotel with 2 restaurants and bars
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Stranraer Museum and Castle of St John
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/game room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 374 out of 731 reviews
Rating 8 - Good. 240 out of 731 reviews
Rating 6 - Okay. 78 out of 731 reviews
Rating 4 - Poor. 32 out of 731 reviews
Rating 2 - Terrible. 7 out of 731 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

dalene

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and hotel is in a fabulous lication
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Joan

Business traveller
Liked: Cleanliness, room comfort

Stranraer

Useful location
Stayed 1 night in Feb 2025

8/10 Good

Dominic

Stayed 1 night in Mar 2025

10/10 Excellent

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

This hotel is genuinely a hidden gem, whilst it is an old building it has some much character. I’ve never had an evening meal watching a live curling game on ice - food was very good too !
Stayed 1 night in Mar 2025

6/10 Okay

Veronica

Travelled with partner
Liked: Staff & service, amenities
Rooms tired could do with being updated, could hear conversations of guests in the room next door, windows need replaced or draft excluders fitted but other than that sleep well and the staff where absolutely lovely
Stayed 1 night in Feb 2025

6/10 Okay

Barry

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor facility, paper thin walls, old dated fixtures Restaurant quality was awful
Stayed 1 night in Feb 2025

6/10 Okay

Alister

Business traveller
Liked: Cleanliness, room comfort

Dated hotel

Easy to find, plenty parking. Check in was straightforward. Big room, fairly comfortable but dated and worn. Took me ages to find the light switches hidden behind the pillows on the bed! Shower wasn't great. Didn't try the bar or restaurant and I left before breakfast was served.
Stayed 1 night in Feb 2025

8/10 Good

Duncan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was quiet, a bit of noise from, other guests but only to be expected. This is quite a large hotel but we visited in February so I cannot vouch for what it is like in summer. Location is good and is convenient for beach, supermarkets and public transport. The staff we dealt with were efficient and friendly. We would visit again.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good food, very handy for the ferry ports.
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet break

Excellent break as normal.the staff makes the hotel.great to see Dorothy and Yvonne.always got a chat for you and so hospitable.Jill came down to see us.she has taken a different position in the hotel.its always good to see her smiling face.food was excellent as normal.had a few hours each day in the pool.even management had a wee gab with is.great to hear about Gail’s honour she works so hard.we will be back again this year.if anyone is looking for a small break to relax with good friendly staff then don’t go by here.a shout out to the young girl behind the bar in the curling rink.great service
Stayed 3 nights in Jan 2025

8/10 Good

Rachel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific stay

Stay was fantastic.Some small repairs needed in the leisure suite but it did not affect our enjoyment of it. Hotel is a bit dated in places but there was evidence of ongoing work. Hotel is very central to the town. Staff and food were excellent. We had a very relaxing few days and had a wonderful room overlooking the Loch.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah O

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Deborah O

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, pool & games room. Very convenient for the ferry ports
Stayed 1 night in Dec 2024

10/10 Excellent

Deirdre

Liked: Staff & service, property conditions & facilities, room comfort

A character hotel

A fabulous character hotel that we return to every year as we love the pool. the rooms are spacious, comfortable and warm (we always have a winter stay) and the staff are very friendly and welcoming
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dalene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel. Exactly what we were looking for.
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Property was dated. Food was not enjoyable. Swiming pool was a bonus and made the stay better.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 1 night in Dec 2024

10/10 Excellent

michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little dated, but the staff were all amazing and the facilities were excellent.
Stayed 1 night in Dec 2024