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North West Castle Hotel

3.0 star property

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Photo gallery for North West Castle Hotel

Fireplace
Indoor pool
Property entrance
Family Quadruple Room (Classic)
2 restaurants, breakfast, lunch, dinner served; local cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Place, Stranraer Museum
    ‪7 min walk‬
  • Place, Mull of Galloway Trail - North
    ‪9 min walk‬
  • Place, Castle of St John
    ‪9 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

8.8 out of 10
Excellent
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room (Classic)

Family Double Room (Classic)

Family Double Room (Classic)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

8.6 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Family Suite

Desk, iron/ironing board, free WiFi, bed sheets

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

North West Castle Hotel

This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a sauna, and a hot tub are onsite.
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at North West Castle Hotel. During your stay, you're just a quick walk from Stranraer Museum. You'll find features like free WiFi in public areas and free self parking, plus 2 restaurants.
  • Free WiFi
  • Free self parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, a gift shop, and laundry facilities
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Stranraer Museum and Mull of Galloway Trail - North
  • Dogs welcome for a fee
As a guest of North West Castle Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/game room, gift shops/newsstands, and a garden are also featured at the business-friendly North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8 AM to 9:30 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 462 out of 913 reviews
Rating 8 - Good. 300 out of 913 reviews
Rating 6 - Okay. 101 out of 913 reviews
Rating 4 - Poor. 40 out of 913 reviews
Rating 2 - Terrible. 10 out of 913 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Edward

First class. Everyone helpful.
Stayed 1 night in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Jan 2026

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
This is 3rd visit to hotel, staff excellent a mix of young and old that makes a profound difference from other hotels i have visited that tend to have to many young people that lack the experience.
Stayed 1 night in Jan 2026

6/10 Okay

Eileen

Travelled with pets, Travelled with partner
I had specifically booked a room that catered for my disabled husband with additional mobility issues. As the lift was broken & he couldn't use the stairs, we were given what they said was the only alternative room. It had a fixed shower over a bath, both of which he couldn't use for health & safety reasons. It was suggested he use the Gents' Changing Rooms for the pool!!!! As a male only facility I wouldn't be able to supervise or assist him .... totally unacceptable. We've stayed here several times as it is convenient for the ferries & the beds are comfortable and the breakfast excellent, however, we will look for somewhere different in the future. A phone call earlier in the day would have given us the opportunity to look for alternative accommodation. Totally disregarded my husband's needs.
Stayed 1 night in Jan 2026

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Great place. Lots happening during our stay. Curling convention, disco. Breakfast superb. Staff very friendly and accommodating.
Stayed 2 nights in Jan 2026

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, amenities
Room was nice and clean and very warm and cosy. As per other reviews - the decor is very dated but this isn’t a secret and you know what you are getting.
Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Delightful hotel. Very clean and wonderful staff. It's not the most modern decor but that's part of the charm. It has an honest vintage interior but it's been well maintained. The swimming pool, spa pool and sauna were great and very quiet. The games room was a lot of fun. We were really impressed and would visit again.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Everything.we love this place.staff make it from the manager right through.pool great for my mobility issues.gail at the curling works so hard and always there to answer questions.and Yvonne and Dorothy go above and beyond for you.nothing a problem.food is great.
Stayed 4 nights in Jan 2026

6/10 Okay

Abhilash

Stayed 1 night in Jan 2026

8/10 Good

Andrii

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't know about breakfast or hot tub as I didn't use them. Everything was Ok it's just me don't like old style bathroom sink taps
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Amenities
Lovely hotel staff very helpful, hotel in general needs a refurbishment but I’m aware they have started this, a large hotel so will take sometime, Overall with the swimming pool leisure area well worth the money will stay again.
Stayed 1 night in Jan 2026

8/10 Good

GILLES

Stayed 1 night in Jan 2026

8/10 Good

Eamon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us for a short stay after a ferry from Ireland before driving to Northern Scotland. Lovely breakfast and great options in games room to entertain kids (9 year old and 40 year old...)
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret

Stayed 1 night in Jan 2026

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, staff in restaurant at night very polite and good service
Stayed 1 night in Jan 2026

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, amenities
The room was a good size and we were lucky to be facing the loch. Looked to be have been updated recently. All the staff were excellent, especially in the restaurant. I would suggest you have a look at the water pressure for the showers though. I'd look to stay again if I was heading to Stranraer
Stayed 2 nights in Dec 2025

8/10 Good

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub was a little too cold room was a bit too warm, otherwise a very pleasant stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Nathan

Stayed 1 night in Jan 2026

8/10 Good

Chelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was one our favorites just because of the history of the place and how everything was still set with antiques.
Stayed 1 night in Dec 2025

4/10 Poor

Adrian

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

8/10 Good

Elizabeth

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night, unfortunately arrived too late to make use of any of the facilities , but the room was lovely and warm and we had a well needed sleep before continuing our journeys the following day. Unfortunately too early to experience the breakfasts
Stayed 1 night in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025