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4.0 out of 5
Very good!
See all 7 ebookers Reviews

"Good location. Friendly staff. Excellent breakfast. Free parking. Bathroom amenities a bit sparse. No sanitary bags and towels a bit rough. " More

By a verified traveller on Thu 19 Aug 2021

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Classic Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€75* Per night/room 26 May - 27 May

Classic Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds (Classic)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Privilege, Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Mercure Swansea Hotel ratings based on 7 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Mercure Swansea Hotel

Everyone (4) Couples (1) Family (1)
2 out of 5
Very old fashioned

Posted by on 31 Aug 2021

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Comment from Hotel Management

31 Aug 2021 by Mercure Swansea Hotel

Thank you for your feedback.

4 out of 5
Good location. Friendly staff. Excellent breakfast. Free parking. Bathroom amenities a bit sparse. No sanitary bags and towels a bit rough.

Posted by on 19 Aug 2021

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Comment from Hotel Management

19 Aug 2021 by Mercure Swansea Hotel

Thank you for your review.

5 out of 5
Very good experience, i totally recommend this place

Posted by on 17 Feb 2020

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Comment from Hotel Management

17 Feb 2020 by reception

We very much appreciate your comments regarding your stay at the Mercure Swansea Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Harding-Jones General Manager

5 out of 5

easy to access

plenty of off road parking , the hotel is out of town so benefits from a quiet location and easy access from the motorway , you will need a taxi or to drive into town. for a what is really a basic hotel the bar and food costs are a bit expensive £5.30 for a pint and £15 for breakfast , you can go to the J D Weatherspoon's and have breakfast for £3.95 , so for two people that's a saving of £22 which would more than cover a taxi into town nicely decorated , the staff where friendly and the hotel as a spacious modern feel about it. I don't drink a lot so the bar costs wouldn't put me off staying again

Posted by , from Pembrokeshire on 27 Nov 2017

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4 out of 5

Good Customer Service

Pros: Good Service
Cons: Make all rooms Air condition rooms
Location: I think location is good if you're driving
Good Customer service all round with good breakfast.

Posted by , from Kent on 28 Jul 2017

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Comment from Hotel Management

26 Aug 2017 by The Reception Team

Thank you for your review

5 out of 5

So easy to book the hotel through GCC travel 24.

Pros: The hotel is nice and spacious and had plenty of seating areas . A excellent place for business meetings and venues .
All staff were friendly, it was nice to be greeted with a smile as you arrive. And the bed was comfortable I slept all night don't think I moved.

Posted by , from Aberystwyth on 14 Jan 2017

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3 out of 5

Only OK

Location: On trading estate
Basic, get road noise. Food in restaurant is good, but the wait is terrible and it is pricey. They are quick to give you money off for the waiting time.

Posted by , from Su on 30 Oct 2016

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.