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Heywood Spa Hotel

4.0 star property

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Photo gallery for Heywood Spa Hotel

Indoor pool, open 7:00 AM to 8:00 PM, pool loungers
Reception
Lounge
Family Room
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Heywood Lane, Tenby, Wales, SA70 8DA
  • Tenby Golf Club
    ‪14 min walk‬
  • Tenby Beach
    ‪15 min walk‬
  • Harbour Beach
    ‪3 min drive‬

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Room

Room

10.0 out of 10
Exceptional
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Double or Twin Room

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, iron/ironing board

Executive Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

8.0 out of 10
Very good
(1 review)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Heywood Spa Hotel

Hotel with 2 hot tubs, near Tenby Beach
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Heywood Spa Hotel offers 23 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Tenby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 hot tubs are on site along with an indoor pool.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at Heywood Spa Hotel. During your stay, you'll be within walking distance of Tenby Golf Club. Free WiFi in public areas, a full-service spa, and an indoor pool are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with deep-tissue massages, body treatments, or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute drive from Pembrokeshire Coast National Park and a few minutes from Tenby Beach
Heywood Spa Hotel offers its guests 2 hot tubs and an indoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at Heywood Spa Hotel. Parking is available for a fee.

This 4-star Tenby hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.
Heywood Marigold - This restaurant serves breakfast, lunch, and dinner.
Heywood Bar - This bar serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 5 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 19.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Heywood Bar
  • Heywood Marigold

Things to do

  • 2 hot tubs
  • Full-service spa
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 19.95 for children
  • Self parking fee: GBP 5.00 per night
  • Crib (infant bed) fee: GBP 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Heywood Spa Hotel Tenby
Heywood Spa Tenby
Heywood Spa
Heywood Spa Hotel Hotel
Heywood Spa Hotel Tenby
Heywood Spa Hotel Hotel Tenby

Heywood Spa Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 224 reviews
Rating 8 - Good. 52 out of 224 reviews
Rating 6 - Okay. 13 out of 224 reviews
Rating 4 - Poor. 4 out of 224 reviews
Rating 2 - Terrible. 3 out of 224 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay here for our trip in Tenby. The staff were so friendly and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Wonderfully warm welcome, fabulous room, stunning bathroom, delicious breakfast (best breakfast in a long long time) and I enjoyed the spa. The lady on Reception was exceptionally helpful, pleasant and kind.
Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valentine treat.

From beginning to end the visit was superb. Prior to visit booked dinner and spa session, receptionist super helpful and friendly. Check in smooth shown to our room. Lovely touch heart shape Welsh cakes waiting us for valentines. Room comfy and warm. Clean and plenty of fresh towels. Session in spa very relaxing not over crowded. Dinner menu varied also valentine special. Food and service exceptional. Breakfast choice very good food hot and plentiful. 3rd stay at hotel highly recommend we will be back.
Stayed 1 night in Feb 2025

2/10 Terrible

Ross

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Room poorly maintained

Family room of 4 was not in great condition, poor ventilation, smell of mould in bathroom (botch repair around the edges of the bath that needs to be re-grouted / silicone and either ice cold or heated by a noisy air conditioning unit.
Stayed 1 night in Feb 2025

6/10 Okay

Peter

Stayed 3 nights in Aug 2024

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely warm welcoming staff.Very clean rooms ,however the room was cold on arrival and had great difficulty operating the aircon / heat .Food very overpriced and not actually getting the 3 small corn crisps added with my curry??? Never had that before .
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful spa hotel north of Tenby (about a five minute drive into the town center). There are a number of spa options available, but with your room you can access the swimming pool, jacuzzi and sauna. The hotel will block off a time period where you and your party will be the only ones enjoying these facilities.The restaurant has a nice selection of south Asian, east Asian and traditional British dishes, and the food is very, very good! So is the breakfast, which is included with the room. The rooms have balconies, and are very spacious and well appointed. I would recommend this hotel to anyone who wants to relax and treat yourself!
Stayed 1 night in Sep 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great spa -pool infra red sauna jacuzzi and heated outdoor hot tub. You can also book a treatment massage etc. Everyone at the hotel are super friendly and very polite . Very quite location and walkable into Tenby . Great breakfasts selection with hot and cold options. The Smoked salmon and scrambled eggs were delicious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caroline Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

The customer service is second to none. I cannot compliment this hotel enough. Prompt fridndly check in, super vlean favilities with a quaint comfortable bedroom. The chef is excellent (mh brother is a chef snd havinv lived in aasia im picky sith Asian cusine setved out of the continent. It was outstanding). The waiting staff were very professional and friendly. I had only intended on staying a night and booked a second because of the great setvice
Stayed 1 night in Sep 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room really nice, big and clean. Staff very helpful, smiley and efficient. The whole place had a warm, welcoming ambience.
Stayed 3 nights in Sep 2024

8/10 Good

Debs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very nice, the food was good but quite expensive! The pool was very cold on the 1st day we were there but got warmer each day. We thought the crisps and nut were expensive at £2.25 and the ale went up by 35p in 2 days! It was a relaxing hotel the breakfasts were really good and the staff were really good.I would stay here again I would have like to eat at the hotel more but it was just too expensive for us.
Stayed 3 nights in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

I’ve travelled round the world and stayed in hundreds of hotels, without doubt this is the wordy hotel I have ever stayed in.
Doors crashing into each other
Awful bathroom
Disgusting
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrew, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding getaway
Stayed 1 night in Aug 2024

6/10 Okay

MR L PROUSE

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most personal & friendly visit we had

The title says it all. The night when we arrived we were a little late. So we asked the receptionist (who was extremely friendly) if it was possible to make use of the restaurant. To bad for us the restaurant was already closing for the night. She spoke to the cheff and they were willing to make a exception. In short: we had the chicken-curry. Was it great? Yes, very! In the bar we spoke to the owner. A very friendly, passionate and hard working man. Started small and build his hotel to a multiple star hotel. The best thing? He never lost the passion and he kept his eye on the visitors welfare. Still working from early to the late hours. What about the room, spa and breakfast? 5/5 Clean, relaxing and very tastefull. Thanks again to you and your great team. We wish you the very best. From the 2 guys from the Netherlands.
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, room comfort

Two night stay in Tenby

A lovely hotel in Tenby approximately 15 minutes walk to the beach. We were upgraded, which was nice, but the room we were put in obviously had a damp problem. Unfortunately because the hotel was fully booked they could only move us on our second night (which was our last night). It seemed daft to move then. It was a shame as you don’t expect to pay spa hotel prices to sleep in a damp smelling room, it did put a ‘dampener’ on our stay (excuse the pun). The room also needed a bit of TLC: broken tiles in the bathroom, leaking shower door and a lick of paint as some places were quite worn. The restaurant however, was really beautifully decorated, the service was spot on and the food was amazing (a bit pricey in comparison to other places in the area).
Stayed 2 nights in Aug 2024

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Travelled with group
The staff were wonderful. The place was lovely, restful and had a warm atmosphere. I will definitely be going again!! The food was fantastic
Stayed 3 nights in Jul 2024

6/10 Okay

dragos

Travelled with family
Disliked: Cleanliness
Very noisy, you can hear all the rooms around you. Our room did not have enough clothes storage
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased with this hotel staff were so friendly and very helpful the food was spot on lots of choice i would definitely stay again it was so relaxing every thing in the hotel was spotless definitely a 5 star thankyou so much for a lovely stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heywood Spa Hotel was excellent! The amenities it offered were great too. There are some areas like our bathroom that clearly need some work. Staff were very friendly and accommodating. Note, make sure to inform the front desk if you are dining in as it gets busy in the restaurant.
Stayed 2 nights in Jun 2024

6/10 Okay

Cindy

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is not convenient to the downtown and beaches. Yes it is walkable with lots of hills and traffic. You would not want to walk back and forth.
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Lovely hotel and really nice staff. Highly recommend
Stayed 1 night in Jun 2024