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The Imperial Hotel

3.5 star property

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Photo gallery for The Imperial Hotel

On the beach
Classic Twin Room, Sea View
Lobby
Bar (on property)
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar

Explore the area

View in a map
THE PARAGON, SA70 7HR, Tenby, Wales, SA70 7HR
  • Place, Harbour Beach
    ‪3 min walk‬
  • Place, Tenby Beach
    ‪5 min walk‬
  • Place, Tenby Castle
    ‪6 min walk‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.4 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Sea View

Premium bedding, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

Deluxe Double Room, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, Sea View

Junior Double Room, Sea View

Junior Double Room, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View

Classic Double Room, Sea View

8.0 out of 10
Very good
(4 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, Sea View

Classic Twin Room, Sea View

Classic Twin Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Premium bedding, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property
The Belgrave Hotel Tenby
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
3.9 out of 5, Good, 80 reviews
The price is €69
includes taxes & fees
18 Nov - 19 Nov
The Belgrave Hotel Tenby

About this property

The Imperial Hotel

Beachfront hotel with a 24-hour front desk and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a 24-hour front desk. WiFi in public areas is free. Additionally, a TV in a common area, a porter/bellhop, and a reception hall are onsite.
The Imperial Hotel offers 44 air-conditioned accommodations with coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads. This Tenby hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at The Imperial Hotel. During your stay, you're just a quick walk from Paragon Beach. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include an elevator, a terrace, and TV in a common area
  • Steps from Paragon Beach and Ocean Commotion
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. The Imperial Hotel also features a terrace, a porter, and a television in a common area.

This 3.5-star Tenby hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM.
Onsite venue - This restaurant serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • English breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 18.95 for adults and GBP 15.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (69 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 18.95 for adults and GBP 15.95 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Imperial Hotel Tenby
Imperial Tenby
The Imperial Hotel Hotel
The Imperial Hotel Tenby
The Imperial Hotel Hotel Tenby

Reviews

The Imperial Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 42 out of 87 reviews
Rating 8 - Good. 32 out of 87 reviews
Rating 6 - Okay. 10 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing room in terms of size and view. It was in great condition and the bed was really comfortable. There was a lovely new bathroom too. The staff were extremely nice throughout our stay and we wished we could have stayed longer
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. Very friendly staff. Breakfast was great & good entertainment
Stayed 1 night in Aug 2025

4/10 Poor

Samantha

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
-Terrible service - On the day we got in, we waited nearly 20 minutes to order a cocktail when it wasn't that busy. Bartenders/Servers stood around talking and just looked at us with dumbfounded faces. We were told you scan with a barcode to order drinks from outside or it was table service inside. We started inside and wound up just going outside because it was quicker to order ourselves. On day two, same issue. This time, we wanted to stay inside, due to the weather. We had to get up twice to ask if we were getting service. We were told they'd be there soon but never showed up. After roughly 25 minutes, we wound up leaving and took our business elsewhere throughout the rest of our stay. Overall, the staff seems to have very lazy-like attitudes and don't seem to care about guest experience. -No Housekeeping on the first day. We had to fetch our own clean towels from downstairs. On the second day, we got Housekeeping. They did not give us fresh towels, and the bed looked like it was made by a child. You can tell the service was rushed. -Waited around getting Starbucks during check out while Associates were nearby not tending to us. During check out, my patience was wearing thin from all of the weekend issues that were piling up, so I got upset at one of the Worker's who proceeded to be argumentative with me. No apology from that individual or "How can I make this experience better?" mentality. Instead, she kept repeating that we should have reported each issu
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness
Amazing, helpful and friendly staff. Outside area needs cleaning on top of roof - this is not a used area but is overlooked by people with seaview. To the east side of the terrace.
Stayed 2 nights in Aug 2025

8/10 Good

paul

Stayed 1 night in Aug 2025

8/10 Good

Neale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautifully renovated hotel. Great location. Spectacular views from the restaurant/bar area
Stayed 1 night in Jul 2025

6/10 Okay

Justin

Stayed 3 nights in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Building work was going on but we were aware of that before arriving. We didn’t like the QRcode ordering from the decking. Lacked the personal touch we found at a previous stay
Stayed 2 nights in Jul 2025

8/10 Good

MARK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the property staff and everything was very good. issue with lift but that was mechanical and being addressed. Only issue I had was it’s a dog friendly hotel. I appreciate that Tenby is a haven for dog lovers and to have a hotel that can cater for them is a plus for them to get away. However they should have a section of their own away from the general public, this should be a priority for the hotel.If you want a quiet drink / meal you’re seated in the same areas as the owners with their dogs. To have them in same general areas of the bars and restaurant is simply not cool.
Stayed 2 nights in Jul 2025

10/10 Excellent

Srivani

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with very friendly and helpful staff , few steps up and down the rooms but otherwise rooms all spacious and clean
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
I like the property,it is situated in a good location and walking distance from everything .the town and beach.the staff are welcoming and friendly.the food is very good the rooms are so nice and comfortableand relaxing and my husband and i always books a seaview room,and we always go back there even before the renavations were in place.
Stayed 2 nights in Jul 2025

8/10 Good

Tina

Travelled with partner
Liked: Staff & service, property conditions & facilities
Friendly and very helpful staff, and location is amazing. It’s been newly renovated and taken over. We would definitely stay again.
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Huge room with a great view!

Fantastic room with a fabulous view. Just need to move the builders cups and debris from the outside view and then it would have been perfect.🙂
Stayed 2 nights in Jul 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Was upgraded to junior suite which was amazing and a lovely seaview. Would definitely stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Charlotte

Stayed 1 night in Jul 2025

6/10 Okay

Gavin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Really confused about my stay here the refurb looks great I rember the old hotel it was very dated and I personally think they have done a good job room was a snug room but very good value for money for Tenby comfy bed comfortable pillows clean . Staff, This is Were the hotel falls apart no point in spending 3 million on a refurb if staff are rude and unhelpful arrived at the hotel around 10.30 am and made my way to the desk and said we had a reservation before I could get anothe
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the recently refurbished Imperial. All of the staff were really helpful and friendly. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Couple’s night away

Lovely hotel and room
Stayed 1 night in Jul 2025

10/10 Excellent

Sydney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

Amazing hotel with amazing views of the sea!! Loved that the room had air-conditioning!
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, lovely room welcome air conditioning was a bonus with the uk heatwave. Ideally situated for beach bars and shops. Would definitely recommend and looking forward to returning in the future x
Lovely beach
Stayed 2 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good!

I was really pleased with this hotel. I only booked the day before so not done much research, but the room (we only booked cosy so it was small) had everything you need including air con! Bed was SO comfy. We also ate in the restaurant and the food was incredible and the views in the outdoor seating were gorgeous.
Stayed 1 night in Jul 2025