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Pentland

3.0 star property

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Photo gallery for Pentland

Front of property
Executive Double or Twin Room (Garden Wing)
Garden
Premium bedding, down duvets, in-room safe, individually decorated
Breakfast, lunch, dinner served; Regional cuisine

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Princes Street, Thurso, Scotland, KW147AA
  • Thurso Beach
    ‪4 min walk‬
  • Scrabster Ferry Terminal
    ‪3 min drive‬
  • Dunnet Head Lighthouse
    ‪21 min drive‬
  • Wick (WIC)
    ‪36 min drive‬

Room options

View all photos for Classic Twin Room (Single Use)

Premium bedding, down duvets, in-room safe, individually decorated

Classic Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Double Room Single Use

Premium bedding, down duvets, in-room safe, individually decorated

Classic Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double or Twin Room (Garden Wing)

Executive Double or Twin Room (Garden Wing)

Executive Double or Twin Room (Garden Wing)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, down duvets, in-room safe, individually decorated

Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 2 Double Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Family Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Double Room

Premium bedding, down duvets, in-room safe, individually decorated

Classic Double Room

8.4 out of 10
Very good
(11 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Ensuite

Superior Double Room, 1 Double Bed, Ensuite

Superior Double Room, 1 Double Bed, Ensuite

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Premium bedding, down duvets, in-room safe, individually decorated

Classic Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Manor House

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (98)
The price is €132
for 1 room
includes taxes & fees
8 Aug - 9 Aug
Manor House

About this property

Pentland

Hotel in Thurso with free breakfast and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and 24-hour room service. Free English breakfast and free WiFi in public areas are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Pentland offers 42 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Pentland. During your stay, you're just a quick walk from Thurso Library. Features include free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Only motorcycle parking on site, free nearby parking
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Thurso Library and 4 minutes by foot from UHI North Highland - Environmental Research Institute
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 25 square feet (2 square meters) and includes conference space. The business-friendly Pentland also features tour/ticket assistance, concierge services, and laundry facilities. Only motorcycle parking is available on site, but there's also free nearby parking.

This 3-star Thurso hotel is smoke free.

Guests are served free English breakfast daily from 7 AM to 9 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 2 metres
  • Street parking available
  • Onsite motorcycle parking only

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Golf

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 25 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 10.00 per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 10.00 per night
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Pentland Hotel Thurso
Pentland Thurso
Pentland Hotel Thurso
Pentland Hotel
Pentland Thurso
Hotel Pentland Thurso
Thurso Pentland Hotel
Hotel Pentland
Pentland Hotel
Pentland Thurso
Pentland Hotel Thurso

Pentland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 114 out of 334 reviews
Rating 8 - Good. 131 out of 334 reviews
Rating 6 - Okay. 57 out of 334 reviews
Rating 4 - Poor. 25 out of 334 reviews
Rating 2 - Terrible. 7 out of 334 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not too bad but there is better choice.

The hotel is quite old and in need of refurbishment. The first room I was given had very weak water pressure and the facilities felt outdated. Fortunately, Abigail at the reception was very helpful and arranged for me to move to another room, which was much better and had good water pressure. Please note that there is no lift, which might be inconvenient for some guests.
Stayed 2 nights in Apr 2025

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service Staff alwsyd polite and friendly. Laura and mo love
Stayed 1 night in Apr 2025

10/10 Excellent

s

Liked: Staff & service, property conditions & facilities, room comfort

- Good Service

MO and Laura made the whole stay much more interting. Local knowledge of area and levels of kindness you rarely see these days. In fact all staff went out of there way to chat and look after us
Stayed 1 night in Apr 2025

10/10 Excellent

matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well located, great room, staff were very polite and friendly, food was good, a great venue for an overnight stay.
Stayed 1 night in Apr 2025

6/10 Okay

Graham J

Travelled with group
Liked: Cleanliness, staff & service
There was a noise from the central heating which was unwelcome.
Stayed 1 night in Mar 2025

6/10 Okay

Dougie

They have gone to a great effort in providing a nice ensuite bathroom, with stand alone bath. And good overhead shower. Plus is very spacious. Unfortunately, let themselves down with a lack of soap. No hand soap. When asked at front desk was told to just use body wash provided. They provide his and hers dressing gowns, also a lovely touch. However, they were very creased and very scratchy. Some conditioner and an iron run over them would have made a massive difference. Plus, if you provide a disposable slipper, it will fit in. You are only a few steps away from whatyou called deluxe. Two final tips. The room we stayed in had two broken window panes, and putting heating on even at a low level so that room is not freezing on arrival would be beneficial. Otherwise, was fine.
Stayed 1 night in Mar 2025

6/10 Okay

Jim

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The staff were friendly and helpful. The hotel needs updating though. Beds were horrible and shower had no water pressure. Only positive besides the staff were the large towels.
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service
Stayed again on trip home was no different than 1st visit,slept well breakdast is brilliant and the food in the var is oretty good as well. Staff cant help enough.
Stayed 1 night in Mar 2025

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Gordon

Liked: Staff & service
Food in bar was very good and staff very helpfull,also breakfast could not ve faulted
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Cc v
Stayed 3 nights in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Easy to get to by public transport helpful staff. Considering the weather(Feb,cold windy) the whole hotel did not feel warm. My ensuite haď bath with over shower, water was hot but the bath had around rusty mark near the taps, the flooring was buckled and had three steps from the bedroom to bathroom bed was comfortable but the pillows were dreadful and certainly not hotel quality. Nice carpets throughout but the decor everywhere was tired and in need of modernising. As it was only three stars I was not expecting luxury but I felt it has the potential to look and be much better.
Stayed 2 nights in Feb 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

No complaints apart from rude breakfast service

No complaints about the room or check in. Hotel very quiet. Only let down by the breakfast service by a chef who seemed annoyed by having to serve and was almost comically rude
Stayed 1 night in Dec 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The Barman Duncan was quite the personality but this was the only good thing really. The breakfast was particularly bad with microwaved bacon, inedible mushrooms and hash browns and a staff member who was so unhappy I didn’t know where to look
Stayed 1 night in Dec 2024

10/10 Excellent

Safer

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely welcoming stay.

A lovely stay with everything in place for travellers. Staff were very welcoming and helpful, which is appreciated for visitors. Good facilities for guests to enjoy a tasty breakfast. lunch and evening meal. I was very appreciative of being able to leave my overnight bag when out for a meeting.
Stayed 1 night in Dec 2024

10/10 Excellent

Harry, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, classic hotel near town center.
Stayed 1 night in Oct 2024

6/10 Okay

Anne

Travelled with group
Liked: Cleanliness
Disliked: Room comfort

Room Cold

The room was ok but was very cold no heating on when I arrived.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, a clean room, comfortable bed, and good breakfast Sensibly priced, and I’ll go back
Stayed 1 night in Nov 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities
I really like staying at The Pentland, ok it’s a bit old and draughty, it could probably do with a bit of tlc but it’s full of character and the staff are top class, super convenient for work too. If I’m staying in Thurso and they’ve got room then I’m staying there :-)
Stayed 4 nights in Nov 2024

10/10 Excellent

Neil, Billericay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service and staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 1 night in Nov 2024