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4.0 out of 5

"We had a great stay in Costa Volcan . The room was clean with all you need for your stay. However it was a little noisy in the afternoon and evening d ... " More

By a verified traveller on Tue 07 Dec 2021

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Apartment, 1 Bedroom, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Basic Studio

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

During your stay at Costa Volcan and Spa, you're just a quick walk from Puerto del Carmen Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and a poolside bar. This budget apartment building has 90 apartments. Each apartment offers a kitchenette and a washer/dryer.

  • Each apartment offers a kitchenette, a washer/dryer and a balcony
  • Free Wi-Fi in some public areas
  • Places for an enjoyable drink include poolside bar and bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes tennis courts, a steam room and a sauna
  • Just a 1-minute drive from Puerto del Carmen Beach and 12 minutes from Pocillos Beach
  • Local-area shuttle service available

Costa Volcan and Spa ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Costa Volcan and Spa

Everyone (2) Couples (3)
4 out of 5
We had a great stay in Costa Volcan . The room was clean with all you need for your stay. However it was a little noisy in the afternoon and evening due to the bar at the rear of the apartment.

Posted by on 7 Dec 2021

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Comment from Hotel Management

8 Dec 2021 by Reception

Thank you for staying with us and we appreciate your feetback. We very much regret that you had some inconveniences.

5 out of 5
Basic apartments but clean and well looked after in a central yet quiet location.

Posted by on 21 Sep 2021

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Comment from Hotel Management

26 Oct 2021 by Reception

Thanks for staying with us. We appreciate your feedback!

3 out of 5
Liked - Plenty of room in apartment, bed comfy , nice view from balcony, plenty of wardrobe space & hangers, drying rack on balcony was useful Disliked - shower went hot to cold to boiling in a flash and flooded the bathroom every time , no shower mat, sheets & towels poor quality & worn - sheet had a hole in it , Pillows were weird shape and uncomfortable. Had to pay extra for safe . No remote for TV or air con so couldn`t use either . Worst problem was the noise at night , from the bars below & across the road & from the road - impossible to sleep

Posted by on 20 Dec 2018

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5 out of 5

Posted by on 13 Dec 2018

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3 out of 5

Posted by on 10 Nov 2018

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Property Features

Costa Volcan and Spa offers its guests a kids' pool, an outdoor pool, and a sauna. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business centre and a meeting room are available. A library, a terrace, and multilingual staff are also featured at the family-friendly Costa Volcan and Spa. Smoking is allowed in designated areas at this Tías apartment.

  • 90 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Room Amenities

Costa Volcan and Spa offers 90 accommodations with washers/dryers and a safe. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

  • In-room kitchenette
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (weekdays only)
  • Safe
  • Desk
  • Ensuite bathroom

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Personal motorised watercraft on site
  • Mountain biking on site

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. The property is professionally cleaned.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property registry number - E35-3-0149-4
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service

Hotel Names

  • Aparthotel Costa Volcán Apartment Puerto del Carmen
  • Aparthotel Costa Volcán Puerto del Carmen
  • Aparthotel Costa Volcán
  • Aparthotel Costa Volcán Apartment
  • Aparthotel Costa Volcán Tias
  • Apartahotel Costa Volcán Apartment Tias
  • Apartahotel Costa Volcán Tias
  • Apartahotel Costa Volcán Aparthotel Tias
  • Apartahotel Costa Volcán Aparthotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.