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Hotel Grand Arc Hanzomon

3.5 star property

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Photo gallery for Hotel Grand Arc Hanzomon

Standard Twin Room, Smoking (Palace Side)
Suite (Palace View)
Standard Twin Room, Smoking (Palace Side)
Exterior
Lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
1-1, Hayabusa-cho, Chiyoda-ku, Tokyo, Tokyo-to, 102-0092
  • Place, Tokyo Imperial Palace
    ‪2 min walk‬
  • Place, Chidorigafuchi Park
    ‪2 min walk‬
  • Place, Nippon Budokan
    ‪20 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room, Non Smoking (Top Floor / Palace Side)

Deluxe Twin Room, Non Smoking (Top Floor / Palace Side)

Deluxe Twin Room, Non Smoking (Top Floor / Palace Side)

  • 38 sq m
  • City view
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Japanese Style Room (Palace Side), Non Smoking

Deluxe Japanese Style Room (Palace Side), Non Smoking

Deluxe Japanese Style Room (Palace Side), Non Smoking

  • 37 sq m
  • City view
  • Sleeps 5
  • 1 Single Futon

Semi Double Room, Non Smoking (140cm bed width / Palace Side)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Large Single Bed

Standard Twin Room, Non Smoking (Palace Side)

  • Sleeps 4
  • 2 Single Beds

Japanese style room, Non Smoking (Palace Side)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Single Futon

View all photos for Semi Double Room Smoking (140cm bed width / Palace Side)

Semi Double Room Smoking (140cm bed width / Palace Side)

Semi Double Room Smoking (140cm bed width / Palace Side)

8.8 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking (Palace Side)

Standard Twin Room, Smoking (Palace Side)

Standard Twin Room, Smoking (Palace Side)

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Japanese style room Smoking (Palace Side)

Japanese style room Smoking (Palace Side)

Japanese style room Smoking (Palace Side)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 5
  • 1 Single Futon

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About this property

Hotel Grand Arc Hanzomon

Boardwalk/promenade hotel with 4 restaurants and a 24-hour front desk
4 restaurants, a bar/lounge, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities.
Hotel Grand Arc Hanzomon offers 204 air-conditioned accommodations with safes and slippers. Beds feature down comforters. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Grand Arc Hanzomon. During your stay, you're just a quick walk from Tokyo Imperial Palace. Enjoy features like free WiFi in public areas, plus 4 restaurants and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop, and a bar/lounge
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute walk from Tokyo Imperial Palace and a 4-minute drive from Tokyo Tower
There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at Hotel Grand Arc Hanzomon. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 9:30 AM.
PATIO - This restaurant serves breakfast, lunch, and dinner.
MON - This restaurant serves lunch and dinner.
Hagoromo - This restaurant serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,500 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: JPY 2,000 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Hagoromo
  • MON
  • PATIO

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • On the boardwalk/promenade

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 2000 per person
  • Self parking fee: JPY 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Arc Hanzomon
Grand Arc
Grand Arc Hanzomon
Grand Arc Hanzomon Hotel
Grand Arc Hanzomon Hotel Tokyo
Grand Arc Hanzomon Tokyo
Hanzomon Grand Arc
Grand Arc Hanzomon Chiyoda
Grand Arc Hanzomon Hotel Chiyoda
Hotel Grand Arc Hanzomon Tokyo, Japan
Hotel Grand Arc Hanzomon Tokyo
Hotel Grand Arc Hanzomon
Hotel Grand Arc Hanzomon Hotel
Hotel Grand Arc Hanzomon Tokyo
Hotel Grand Arc Hanzomon Hotel Tokyo

Hotel Grand Arc Hanzomon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 352 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 8 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful, Quiet, incredible View!

Clean and quiet. Room was small, but didn’t feel like it because of the incredible panorama view outside the window. Nice Breakfast in an airy restaurant overlooking the garden. I was debating whether I stay here for peaceful and relaxing atmosphere or a hotel near Tokyo station for convenience. I’m glad I chose this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicr quiet location.
Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities

5 nights business stay

I stayed five nights in a Suite during a business trip to Tokyo in June. Overall, the experience was disappointing for a luxury city hotel. Soundproofing was poor — I could clearly hear neighbors showering and hallway conversations, which made it difficult to rest as a light sleeper. Despite the premium price of the suite, both the room and bathroom felt dated, with no signs of an upcoming refresh. Breakfast was included but offered limited choices, with the same menu every day. Complimentary rice refills were a small positive. While the staff were courteous, English proficiency was limited to select team members. The personal touch seemed to have diminished; for instance, reception no longer guides guests to the elevators in the absence of a bellboy or concierge. I was also surprised by the lack of a business centre for meetings or printing, which is typically expected at this level. Overall, I would rate my stay 2 out of 5 stars only for its location.
Stayed 2 nights in Jun 2025

10/10 Excellent

emiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy the efficiency and courtesy of the staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff; great view. Nice room. Quiet area but only 10-20 minutes away from the craziness of Shibuya and other vibrant centres. Great experience at really reasonable price - Arigato gozaimasu!
Stayed 9 nights in May 2025

8/10 Good

Jes

Liked: Cleanliness, property conditions & facilities
Great staff. Clean room. I had to go to Osaka for a few days and come back to the hotel, and the staff very kindly stored my luggage for me free of charge. They took great care of my belongings.
Stayed 2 nights in May 2025

10/10 Excellent

TATSUO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice 3-night stay

Loved my room, the view, the comfort, the convenience, and the breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice quiet area and the views were nice
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can You Keep a Secret?

It was a stopover on way home from Seoul / Osaka. Fantastic location with very convenient subway station 3 min walk away with great connections to other major lines. Great views over the Palace Gardens & "supersized" room for Tokyo. Good breakfast available & comfortable bar with good value happy hour.
Stayed 3 nights in Sep 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful view from the rooms here. The quality of the hotel for the price is exceptional. The breakfast was nice everyday with three selections to choose from too. Friendly staff helped with luggage forwarding and made everything easy. Also very close to take the subway/trains from 3 min walk away. Plus comfortable beds and daily housekeeping service!!! Loved this stay.
Stayed 6 nights in Sep 2024

6/10 Okay

Arnold Benalla

Travelled with partner
Liked: Cleanliness
Didn't like the restrictive breakfast options. We have traveled to 20 different countries around the world and this is the only hotel that charges coffee when selecting a Japanese breakfast. Coffee should be free, regardless of the option.
Stayed 3 nights in Aug 2024

10/10 Excellent

WONJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

6/10 Okay

Kristy, MESA

Travelled with family
I like the close proximity to Hanzomon station to get to Shibuya & a couple of sopa noodle restaurants within walking distance. I don’t like the 6 flights of stairs without any escalator to exit from Hanzomon train station, when we have luggages to carry upon check in & check out. I don’t like to dirty sink counter.
Stayed 4 nights in Jun 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic First Trip to Tokyo

Trip was amazing, The Grand Arc Hanzomon was a perfect to rest and plan our stay. Hotel is near the station and has taxis that come by regularly. Atmosphere was soothing and they provide us excellent service and accommodations.
Stayed 8 nights in May 2024

8/10 Good

Viola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Deluxe twin room, 17th floor, park side, had a wonderful view, was spacious and impeccably clean. The hotel was an easy walk to the office, so location to where I needed to be was very convenient. Because I do not speak Japanese, I asked one of the receptionists to make a dinner reservation for me. They were unable to accommodate my request, which I found surprising. I was not able to understand the explanation as to why doing so was not possible. It worked out as the restaurant did accommodate us without the reservation, but mostly because we arrived before they opened and were the third person on line. Other than this issue, I really enjoyed staying at this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Kyong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Malgorzata Justyna

-
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate! Staff was friendly, courteous , and very professional. The hotel is across the street from the Imperial Palace and everything is walkable.
Stayed 1 night in Mar 2024

10/10 Excellent

RIE

Stayed 1 night in Apr 2024

10/10 Excellent

TUDOR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a very good location, close to one of the train stations. The room was small but it got a great view. The staff was very nice, polite and accommodating. I'll book again this hotel if I'll visit Tokyo.
Stayed 4 nights in Apr 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and location

The hotel staff is superb and very accommodating. The location is great although there are not many restaurants in the immediate area. Lastly, the room was small but adequate for a party of 4.
View from our room
Stayed 5 nights in Apr 2024

10/10 Excellent

Jingni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good.
Stayed 3 nights in Apr 2024