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Tmark City Hotel Tokyo Omori

3.5 star property

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Photo gallery for Tmark City Hotel Tokyo Omori

Front of property – evening/night
Creator video - submitted by BEST JAPAN HOTELS, Periple
Premium bedding, down duvets, pillow-top beds, blackout curtains
Hallway
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Omorihoncho 1-2-10, Tokyo, Tokyo, 1430011
  • Place, Shinagawa Park
    ‪2 min walk‬
  • Place, Shinagawa Aquarium
    ‪3 min walk‬
  • Place, Heiwajima Hotspring
    ‪11 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪14 min drive‬

Room options

View all photos for Triple Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Triple Room, Smoking

8.4 out of 10
Very good
(6 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Double Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Double Room, Non Smoking

8.8 out of 10
Excellent
(25 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Double Room, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Twin Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Twin Room, Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Triple Room, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 25 sq m
  • Sleeps 5
  • 3 Single Beds

View all photos for Superior Twin Room, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Superior Twin Room, Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Superior Twin Room, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Run of House, Non Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Run of House, Non Smoking

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Run of House, Smoking

Premium bedding, down duvets, pillow-top beds, blackout curtains

Run of House, Smoking

  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Tmark City Hotel Tokyo Omori

Hotel with a restaurant, 7-minute walk to Shinagawa Aquarium
A restaurant, self parking, and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and multilingual staff assistance.
Tmark City Hotel Tokyo Omori offers 288 air-conditioned accommodations with espresso makers and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of the helpful staff at Tmark City Hotel Tokyo Omori. During your stay, you're just a quick walk from Shinagawa Aquarium. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Just a 1-minute drive from Shinagawa Aquarium and 9 minutes from Tokyo Tower
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and dry cleaning/laundry services are also featured at Tmark City Hotel Tokyo Omori. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Tmark City Hotel Tokyo Omori has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (JPY 2,200 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 1,760 for adults and JPY 1,320 for children
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 13 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1760 for adults and JPY 1320 for children
  • Self parking fee: JPY 2200 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Smoking is only permitted in Smoking rooms. This property does not have a designated smoking area.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 11 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tmark City Hotel Omori
Tmark City Tokyo Omori
Tmark City Omori
Tmark City Tokyo Omori Tokyo
Tmark City Hotel Tokyo Omori Hotel
Tmark City Hotel Tokyo Omori Tokyo
Tmark City Hotel Tokyo Omori Hotel Tokyo

Tmark City Hotel Tokyo Omori Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 599 out of 1001 reviews
Rating 8 - Good. 271 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to major train stations. Very helpful staff. I recommended this hotel of you are to stay in Tokyo but on a budget. My family enjoyed our stay. Will definitely be back. Thank you very much Tmark hotel!
Stayed 7 nights in Sep 2025

10/10 Excellent

Gina

Travelled with family and small children
Liked: Amenities
The property was a great option. I would definitely stay there again.
Stayed 3 nights in Sep 2025

2/10 Terrible

Norman

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Poor food and service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jayden

Stayed 2 nights in Sep 2025

10/10 Excellent

Shamsudeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and spacious room.

Hotel room size is spacious enough for family of 3. Clean room and bathroom. Hotel located right opposite Omorikaigan station. Can walk to Omori station too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalya

Travelled with family
Liked: Amenities, property conditions & facilities
Room was dirty. Wall is covered with stain. But comfortable beds.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and breakfast
Stayed 8 nights in Sep 2025

10/10 Excellent

Ian

Great hotel l, reasonably priced. Lack of nearby amenities.
Stayed 1 night in Sep 2025

6/10 Okay

kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property wasn't truly handicap accessible. Wheelchairs can not fit in bathrooms. Beds took up all the room, so usable to reach fridge or table in room.
Stayed 4 nights in Sep 2025

8/10 Good

Setsuko

Nice view.
Stayed 1 night in Sep 2025

8/10 Good

Rozlin

Liked: Cleanliness, property conditions & facilities
Easy access to the train, clean location and quiet.
Stayed 7 nights in Aug 2025

8/10 Good

Rennee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

CLAUDE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME!
Stayed 3 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family

Excellent Hotel

Everything was excellent during our stay. Hotel is steps away from the train station, clean, good breakfast excellent services from the staff, specially a big Thanks to YASAKI, she helped us so much during our stay giving us directions and never got lost
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew, Vancouver

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super reasonable and well run
Stayed 7 nights in Aug 2025

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Natalia

Travelled with family
Disliked: Cleanliness, staff & service

I don't recommend it

We spent 3 nights at the hotel. Unlike other hotels in Japan, this one is not welcoming. The staff is cold and when we pass them in the corridors they ignore us. The room was never cleaned since their cleaning service has to be ordered before 10am. So we had wet towels throughout our stay. The ventilation was noisy and stopped at night and the room became hot. its close to the subway but far from everything.
Stayed 3 nights in Aug 2025

10/10 Excellent

Zhonghua

Liked: Cleanliness, staff & service, property conditions & facilities
Cant pick any down sides from this hotel, clean and convenient, will stay again next visit, steongly recommended
Stayed 1 night in Aug 2025

10/10 Excellent

Joselito Delos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Hung

Travelled with family
Liked: Staff & service, property conditions & facilities
We stayed at this property for a total of five nights. On the first night, we noticed a foul odor coming from the toilet. It smelled like sewage. We notified the staff the next day of the odor. We were told by the front desk that they will take care of it. However, when we got back that evening, the odor was still there and seems like the staff just did the normal cleaning. We were very disappointed. However, due to the short duration of the stay and the proximity of the hotel to the train station and airport, we decided to stay and endured this foul odor.
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Satin

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean, and the staff was really helpful, making for a great experience.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trystan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the hotel was near food and shopping
Stayed 2 nights in Aug 2025

8/10 Good

Tenzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful. Room was good and quiet. Breakfast was good. Had a great time with my son. Thank you.
Stayed 2 nights in Aug 2025

10/10 Excellent

Irene, vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to all amenities along omori station like 5 mins walk, laundrymat, mini mart, 711, shinagawa acquarium and accross the street was omirikaingan station. Very nice and quiet to rest after a long day exploring the place.
Stayed 5 nights in Aug 2025