Tokyu Stay Ginza

Property class: 3

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Photo gallery for Tokyu Stay Ginza

A modern hotel room with a bed, a large mirror, a bathroom with a sink and shower, and a wardrobe.
A multi-story hotel with a modern design, featuring a prominent sign at the top.
A modern kitchen with a tiled backsplash, a sink, and a countertop with fruits and a knife.
A modern lobby with a reception desk, seating area, and large windows.
A person sitting by a window with a cityscape view.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Matsuya Ginza
    ‪2 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(40 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

7.4 out of 10
Good
(3 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room Non-smoking

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Superior Twin Room Non-smoking No Washing Machine

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(44 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

Similar properties

About this property

Tokyu Stay Ginza

Along with concierge services, this hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a front-desk safe, and multilingual staff assistance are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Kabuki-za Theatre. Enjoy features like free WiFi in public areas, plus dry cleaning service and concierge services.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kabuki-za Theatre and Art Aquarium Museum Ginza
Tokyu Stay Ginza offers its guests a vending machine, multilingual staff, and concierge services. WiFi is free in public spaces. Tokyu Stay Ginza also features laundry facilities, dry cleaning/laundry services, and a front-desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 657 out of 1124 reviews
Rating 8 - Good. 291 out of 1124 reviews
Rating 6 - Okay. 125 out of 1124 reviews
Rating 4 - Poor. 39 out of 1124 reviews
Rating 2 - Terrible. 12 out of 1124 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location very helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Raynard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great!!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Hieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and close proximity to all local spots, will be staying here again
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and great access to trains
Stayed 5 nights in May 2026
Verified review

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Small room, but nice location.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing wash & dry option for travelers
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and a great location
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from Ginza shopping and not as busy. Friendly staff.
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liezl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean, quiet and walking distance to shops and transit. Highly recommended.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Kimiaki

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great and very helpful. The in-room washer/dryer was convenient and worked well.
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Jessica

Convenient location. It was nice having laundry in room.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but everything you need and very quiet and clean.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, spacious compared to what I’ve seen at other places. Washer/dryer is a lifesaver if you’re staying a while. Will stay again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite central 🌼🍃🌼
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay Giza Hotel offers a comfortable and convenient stay in the heart of Giza, with modern amenities like clean rooms, helpful staff, and easy access to local attractions—perfect for travelers exploring the area.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. They offer free skin care samples too
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Staff was very helpful. The room was excellent and having a washer/dryer in the room was a life saver. We loved our stay!
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Cyril Hao Zhen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big enough for two adults, staff was super nice to put the luggage in the room before arrival. Location is close enough to anywhere you want to go in Ginza / tsukiji, super convenient.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Yeonsuh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. I made a mistake with my reservation and they sorted it out very quickly! Tokyu stays are my favorite hotels in Japan
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Feny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near the big shopping road in Ginza. Lots of restaurant nearby. Easy access to different transit station. Staff is always available and very helpful. Grateful for luggage storage on the day of check in and check out. Breakfast was nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

May Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Convenient location Friendly staff Clean and modern facilities Good amenities Cons Small room but well utilized Breakfast could be improved All in all I’d recommend it
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Small room but nicely equipped
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small room but the location is good! Not too far from the station, the area surrounding the hotel is clean and quiet! The staff is very friendly and helpful!
Stayed 3 nights in Mar 2026