See all properties

Tokyu Stay Ginza

3.0 star property

Choose dates to view prices

Photo gallery for Tokyu Stay Ginza

Breakfast area
Breakfast area
Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking
Executive Double Room [Washer and Dryer Furnished], Non Smoking
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Place, Kabuki-za Theatre
    ‪1 min walk‬
  • Place, Ginza Six
    ‪3 min walk‬
  • Place, Ginza Wako Building
    ‪3 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪34 min drive‬

Room options

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

8.8 out of 10
Excellent
(20 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.4 out of 10
Very good
(35 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(42 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.8 out of 10
Excellent
(18 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double Room

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(40 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Double Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Moderate Double with Small Double Bed Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Double with Small Double Bed Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Residential Double Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Twin Non Smoking, Non Washing Machine

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Non Smoking, Non Washing Machine

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Japanese Family Room for 6 people
karaksa hotel TOKYO STATION
Chuo
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
4.6 out of 5, Wonderful, 1,771 reviews
The price is €115
15 Jun - 16 Jun
karaksa hotel TOKYO STATION

About this property

Tokyu Stay Ginza

A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Housekeeping is offered on request and irons/ironing boards can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Kabuki-za Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kabuki-za Theatre and Art Aquarium Museum Ginza
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1046 reviews
Rating 8 - Good. 279 out of 1046 reviews
Rating 6 - Okay. 117 out of 1046 reviews
Rating 4 - Poor. 38 out of 1046 reviews
Rating 2 - Terrible. 11 out of 1046 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Scott

Service at desk was excellent! We also appreciated the hair dryer and washer/dryer.
Stayed 3 nights in Feb 2026

6/10 Okay

Benjamin

Stayed 3 nights in Feb 2026

10/10 Excellent

Ava

Stayed 5 nights in Feb 2026

10/10 Excellent

Cheng-Han, San Jose

Stayed 1 night in Feb 2026

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Staff good . Room well equipped including microwave and washing machine. Superior room quite small and as the window was in effect frosted and let in little light it felt like the inside cabin of a ship - tolerable for a night or two.
Stayed 3 nights in Feb 2026

6/10 Okay

HYUNTAE

Stayed 2 nights in Feb 2026

10/10 Excellent

Arnold

Stayed 3 nights in Jan 2026

10/10 Excellent

Zhen Yi

Stayed 5 nights in Feb 2026

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here multiple times now. Always a good choice if you’re staying for an extended time as there’s a washer/dryer combo in the room. Single units can get a little tight in space when you’re staying for longer and have more stuff (bigger luggage, more clothes to hang, etc), but you make due. Nicole at the front desk was there often over my 10 day stay and she was always friendly and nice.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kyung Ho

Stayed 2 nights in Feb 2026

10/10 Excellent

Elvis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and organized. Staff was very friendly at the front and allowed us to keep our luggage in the lobby hours before our check in time.
Stayed 7 nights in Jan 2026

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful! Wide spread of tea and good coffee at the lobby areas for guests 🙏🙏
Stayed 4 nights in Jan 2026

8/10 Good

Narinder

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is central and easily accessible by the subway. Appreciated the amenities available in the hotel lobby such as body sponges, combs, tea and coffee. Room was accessible by elevator which was usually quick to arrive. Size of the room was generous for a city. Room amenities were good including robe, slippers, kettle, fridge and microwave. The staff were helpful when some questions about the room were raised.
Stayed 5 nights in Jan 2026

8/10 Good

Nicole

Good experience in Tokyo
Stayed 3 nights in Jan 2026

8/10 Good

YH

Stayed 2 nights in Jan 2026

10/10 Excellent

Emelita Jacinto, Rancho Mirage

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and courteous. The location was close to restaurants, shops, malls and train stations. Washer and dryer inside the room was so convwnient to use.
Stayed 6 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable bed, staff very courteous and helpful. Excellent location. Very good bathroom - showers strong and hot.
Stayed 4 nights in Jan 2026

10/10 Excellent

Celestine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay in this hotel. The service staff were friendly, helpful and courteous. They all spoke English, which made the check-in process a breeze. The rooms were clean and came with all the amenities that you will need (eg shower gel, shampoo, hairdryer). Additionally, each room has a Washing Machine & Microwave. Special mention to Takeda-san for assisting us in our check-in.
Stayed 5 nights in Jan 2026

10/10 Excellent

I-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Jan 2026

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice hotel but it’s quite loud at night and the pillows are terrible.
Stayed 5 nights in Dec 2025

10/10 Excellent

ESTEFANIE A C

Liked: Cleanliness, amenities, property conditions & facilities
Great room . Perfect amenities provided ! Staff was friendly and helpful. And a great location in Ginza!
Stayed 3 nights in Dec 2025

8/10 Good

SAYA

Stayed 4 nights in Sep 2025

6/10 Okay

Arnold

Disliked: Cleanliness, amenities, property conditions & facilities
The check in was good but the room was dated. The carpets were stained and not what I expected.
Stayed 2 nights in Dec 2025

10/10 Excellent

Maiko

Stayed 5 nights in Dec 2025

10/10 Excellent

TUEN YAN

Stayed 3 nights in Dec 2025