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Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

In-room safe, soundproofing, iron/ironing board, free WiFi
Point of interest
Reception
Restaurant
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Kabuki-za Theatre
    ‪2 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo Skytree
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking

8.2 out of 10
Very good
(21 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(35 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (No Washing machine)

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

In-room safe, soundproofing, iron/ironing board, free WiFi

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Tokyu Stay Ginza

Hotel with a restaurant, steps from Kabuki-za Theatre
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Tsukiji Outer Market. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Kabuki-za Theatre and 6 minutes by car from Sensoji Temple
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Reviews

Tokyu Stay Ginza Reviews

8.8

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 546 out of 1000 reviews
Rating 8 - Good. 296 out of 1000 reviews
Rating 6 - Okay. 103 out of 1000 reviews
Rating 4 - Poor. 44 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are super friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Analiza

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is accessible to Tokyo station, subway and shopping area.
Stayed 1 night in Jun 2025

10/10 Excellent

Virman

Stayed 4 nights in Jun 2025

6/10 Okay

Skye

Travelled with family
Disliked: Property conditions & facilities
Great location. Staff and hotel average. Rooms me hotel in need of a refresh.
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small, not enough space to open two suitcases. Storage is limited.
Stayed 4 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Sinhui

Liked: Cleanliness, amenities, property conditions & facilities
Laundry in the room and area is perfer
Stayed 2 nights in May 2025

10/10 Excellent

Yoshihiro

Stayed 4 nights in Jun 2025

6/10 Okay

Merlin

Travelled with family
Disliked: Cleanliness, amenities
I didn't like that they only do cleaning in the room only after 6 nights stay, which we did. Washing machine in the room was working well until the 4th day when the laundry won't dry or when it did, it stank. I m unsure what is wrong with it, though I must say, it was the best thing in the room. We had a room with a tiny kitchenette. You got to make your own beds and honestly, what is a holiday when you gotta make your own bed in a hotel? Hotel staff were helpful and helped us when my child fell ill to look for a nearby English speaking clinic. They helped us booked a cab on our way back too. Area is very convenient and walkable to all the major shops and tsukji market.
Stayed 6 nights in Jun 2025

6/10 Okay

kong boo

Liked: Cleanliness
It was OK.
Stayed 4 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 5 nights in Jun 2025

8/10 Good

Steve

Great location, good travel hotel with washer/dryer in room and kitchennette
Stayed 2 nights in Jun 2025

10/10 Excellent

Anson

Stayed 6 nights in Jun 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet well equipped room with a washer/dryer. The coffee machine in the lobby was so nice. The staff was friendly and helpful. I would highly recommend a stay here.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in May 2025

10/10 Excellent

Patricia, Honolulu

Travelled with partner
Liked: Amenities
Staff were very helpful. We did have an issue with our hotel room opening but they quickly moved us to another room and even helped with our bags. Bags were in the room waiting for us as we sent them via luggage transport service.
Stayed 4 nights in May 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 5 nights in May 2025

10/10 Excellent

Marcela

Stayed 4 nights in May 2025

6/10 Okay

Alison

Travelled with partner
Disliked: Amenities, property conditions & facilities
We stayed here as needed a washing machine as travelling for a month. The hotel is excellently positioned, but that is for me the only positive. The food was awful and repetative, but I do have high standards were food is concerned, so that may be me! The hotel felt like a UK caravan bathroom had the plastic mouldings you get on a caravan and walls had same plastic coverings and edgings you get in a caravan. The size of rooms were very small. ( and yes I have been to Tokyo before so aware that space is limited) The washing machine was not user friendly and ended up ruining some clothes. Everything about this place is basic and I think I will book a better place next time and pay for laundry.
Stayed 5 nights in May 2025

8/10 Good

Mari

Stayed 2 nights in May 2025

8/10 Good

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in a great location in Ginza, it is easy to get to where you need to be from this hotel. The room was a decent size for Tokyo standards and having a washer/dryer was really useful.
Stayed 3 nights in May 2025

8/10 Good

Debbie

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was great and in room washer was very convenient but we had to change rooms bc the first washer dryer did not work. Room could be cleaner.
Stayed 7 nights in Apr 2025

10/10 Excellent

Allegra

Stayed 2 nights in May 2025

6/10 Okay

Wai Tao

Stayed 4 nights in May 2025