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Tokyu Stay Ginza

3.0 star property

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Photo gallery for Tokyu Stay Ginza

Exterior
Guests can dine in comfort at this stylish space, featuring tables and chairs for socializing.
Enjoy a view of the street from the comfort of your room, with a table for two and a decorative centerpiece.
Welcome to our reception area, where you can check in and relax in comfort.
Relax in a spacious room with a large bed, bedside table, and nightstand, plus a separate bathroom with a shower enclosure, sink, and mirror.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
4-10-5 Ginza, Chuo-ku, Tokyo, Tokyo-to, 104-0061
  • Tokyo International Forum
    ‪8 min walk‬
  • Tokyo Imperial Palace
    ‪20 min walk‬
  • Tokyo Tower
    ‪3 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Relax in comfort with a large bed, shelving unit, and flat-screen TV.

Superior Double Room, Non Smoking

8.6 out of 10
Excellent
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (Single Use)

Relax in a spacious room with a large bed, wooden desk, and comfortable seating area.

Standard Double Room, Non Smoking (Single Use)

8.6 out of 10
Excellent
(29 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room [Washer and Dryer Furnished], Non Smoking

Relax in a spacious room with a large bed, dining table, and kitchen area.

Executive Double Room [Washer and Dryer Furnished], Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Non Smoking

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, Non Smoking (Single Use)

Relax in comfort with a large bed, shelving unit, and flat-screen TV.

Superior Double Room, Non Smoking (Single Use)

8.8 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (No Washing machine)

Relax in a spacious room with a large bed, seating area, and shelf with a kettle and cups.

Superior Twin Room, Non Smoking (No Washing machine)

8.6 out of 10
Excellent
(14 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

Relax in comfort with a large bed, flat-screen TV, and convenient workspace.

Residential Double [Mini Kitchen & Washer and Dryer Furnished], Single Use, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking (Single Use, No Washing machine)

Relax in a spacious room with a large bed, seating area, and shelf with a kettle and cups.

Superior Twin Room, Non Smoking (Single Use, No Washing machine)

  • 25 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

Relax in a spacious room with a large bed, dining table, and kitchen area.

Executive Double Room [Washer and Dryer Furnished], Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

Relax in a spacious room with a large bed, wooden desk, and comfortable seating area.

Moderate Semidouble Room, [Washer and Dryer Furnished] Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
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4.4 out of 5, Excellent, (1013)
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About this property

Tokyu Stay Ginza

Hotel with a restaurant, a short walk to Tsukiji Outer Market
A restaurant, a coffee shop/cafe, and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Tokyu Stay Ginza offers 191 air-conditioned accommodations with all-in-one washer/dryers and safes. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch Smart televisions come with cable channels. Additionally, rooms include complimentary newspapers and hair dryers. Housekeeping is offered on request and irons/ironing boards can be requested.

The shopping around Tokyu Stay Ginza gets high marks from our customers. During your stay, you're just a quick walk from Tsukiji Outer Market. Enjoy features like free WiFi in public areas, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Tsukiji Outer Market and Tokyo International Forum
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, multilingual staff, and concierge services are also featured at Tokyu Stay Ginza.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
Tokyu Stay Ginza has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Free daily newspapers
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo

Tokyu Stay Ginza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 566 out of 1011 reviews
Rating 8 - Good. 292 out of 1011 reviews
Rating 6 - Okay. 97 out of 1011 reviews
Rating 4 - Poor. 45 out of 1011 reviews
Rating 2 - Terrible. 11 out of 1011 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice hotel. It’s easy to go shopping, and dinning.
Stayed 2 nights in Apr 2025

10/10 Excellent

Susan

Stayed 3 nights in May 2025

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy hotel close to Ginza stations. Not new anymore but covered all needs.
Stayed 4 nights in Apr 2025

4/10 Poor

Kimberly

Disliked: Cleanliness, amenities, property conditions & facilities
Stained furniture, carpet, walls and bathrooms. Overcrowded and understaffed. Musky smell in hallways and rooms.
Stayed 1 night in May 2025

10/10 Excellent

Maria Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve always loved the mini kitchen and washer/dryer. Makes our trip much more efficient and easier. Service of hotel staff is always exceptional.
Stayed 3 nights in Apr 2025

10/10 Excellent

Polina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very big room and great to have the washer/dryer in the room itself. The bed was big but quite soft which i personally don’t like but very comfortable hotel otherwise.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dilys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Brandon

Travelled with partner
Liked: Staff & service
Great property nearby the attractions of Ginza. Walkable to many areas including Tsukiji fishmarket or Marunouchi if you feel adventurous. The in-room washer/dryer is a fantastic amenity to have especially if you plan on traveling light so you can buy more things to stuff your suitcase with. The only drawback is the rooms are a bit smaller and somewhat dated.
Stayed 4 nights in Apr 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy to have stayed here. Usual compact Tokyo rooms but everything very clean, functional and hotel well placed if you want to be in or near Ginza. Recommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Sophanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, rooms were clean, great area for shopping.
Stayed 9 nights in Apr 2025

8/10 Good

Everett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Room was typical Tokyo sized. Clean.
Stayed 8 nights in Apr 2025

10/10 Excellent

Ashley, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice reception area and front desk team very helpful. Room was small but clean and had evening we needed for a couple of nights.
Stayed 1 night in Apr 2025

8/10 Good

DENISE

Stayed 2 nights in Apr 2025

6/10 Okay

Gan CM

Liked: Staff & service
Having a washing machine in the room is no more viable. We don’t clean our clothes but actually putting them aside, and get new ones.
Stayed 7 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Room appeared exactly like pictures so I was not surprised by confined space. The combo washer-dryer in the room was very helpful. Comfortable bed. Friendly front desk staff. Fast wait time between the 2 elevators. Close walking distance to subway station, restaurants, and Tsjukii Outer Market.
Stayed 5 nights in Apr 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very central location, clean & spacious room for Japan standards. Area is convenient & close to the metro station with Lots of department stores & shops around. Would book again
Stayed 5 nights in Apr 2025

10/10 Excellent

klaudine

Liked: Cleanliness, staff & service, property conditions & facilities
Our first stay in our Japan trip and it was a wonderful hotel. Close to Ginza station and other surrounding stations (>5 mins). Walkable shopping area

10/10 Excellent

Johvanna, Waipahu

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff very helpful and friendly. I liked that the room waLocation is very convenient to shops and restaurants.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location at an affordable price
Stayed 6 nights in Apr 2025

8/10 Good

Amei

Stayed 4 nights in Apr 2025

8/10 Good

Dr Lirio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Travelled with group
Liked: Staff & service, property conditions & facilities
Very clean and quiet Hotel with very friendly staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

SANDRA, ew York

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
safe and convenient to everything
Stayed 4 nights in Apr 2025

10/10 Excellent

Millicent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Ken, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean and friendly staff.
Stayed 2 nights in Apr 2025