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Rydges Southbank Townsville

3.5 star property

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Photo gallery for Rydges Southbank Townsville

Daily buffet breakfast (AUD 22 per person)
Reception
Executive Suite, 1 King Bed
Exterior
Superior Room, 1 King Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
23 Palmer Street, South Townsville, QLD, 4810
  • Place, Magnetic Island Ferry Terminal
    ‪11 min walk‬
  • Place, Queensland Country Bank Stadium
    ‪13 min walk‬
  • Place, Castle Hill
    ‪13 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

Superior Queen Room

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

8.0 out of 10
Very good
(15 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(29 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Marina view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe King

8.6 out of 10
Excellent
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Two-Bedroom Apartment

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

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4.4 out of 5, Excellent, 806 reviews
The price is €103
includes taxes & fees
7 Feb - 8 Feb
The Palmer Collective

About this property

Rydges Southbank Townsville

Hotel with free parking, near Castle Hill
Along with an outdoor pool, this smoke-free hotel has a restaurant and a conference center. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Rydges Southbank Townsville offers 98 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch Smart televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Rydges Southbank Townsville. During your stay, you're just a quick walk from Maritime Museum of Townsville. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 2-minute drive from Castle Hill and a few minutes from Magnetic Island Ferry Terminal
There's a restaurant on site. WiFi is free in public spaces. There are 6 meeting rooms available. An outdoor pool, a terrace, and a garden are also featured at the business-friendly Rydges Southbank Townsville. Self parking is free.

This Townsville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rydges Southbank Townsville has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 22 for adults and AUD 12.50 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 7 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.50 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 22 for adults and AUD 12.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.50 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rydges Southbank Townsville Hotel
Rydges Southbank Hotel Townsville
Rydges Southbank Townsville
Rydges Townsville
Southbank Rydges
Southbank Rydges Townsville
Southbank Townsville
Townsville Rydges
Rydges Southbank Townsville Hotel
Rydges Southbank Hotel
Rydges Southbank Townsville South Townsville
Rydges Southbank Townsville Hotel South Townsville

Rydges Southbank Townsville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 323 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
The room was a good size, modern and clean, with the bed being really comfy. Air-conditioning worked perfectly, and the front desk staff were super friendly and happy to help me get to and from my events. There’s a taxi rank right out the front, and the secure off-street parking was a big plus. Buffet breakfast runs from 6–9 a.m., and there’s also room service if you feel like staying in.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie, Pittsworth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient & great room
Stayed 2 nights in Sep 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Phillip, Hughenden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always have a great stay at Rydges
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean and quiet and in a great location
Stayed 6 nights in Sep 2025

10/10 Excellent

D

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room nice staff
Stayed 2 nights in Sep 2025

6/10 Okay

Geoff

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated. Buffet breakfast was good.
Stayed 3 nights in Sep 2025

10/10 Excellent

Corinne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful service, complimentary cookies in reception, clean room, cool aircon.
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful comfy bed & lovely clean room

Friendly and helpful reception staff. Clean & lovely furnishings The most comfortable bed. Five stars all the way.
Stayed 1 night in Sep 2025

10/10 Excellent

Elia

Stayed 1 night in Sep 2025

8/10 Good

Raelene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel room but the air con was really noisy
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice position to stay for us
Stayed 1 night in Aug 2025

10/10 Excellent

Oscar

Stayed 1 night in Jul 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and close to shops and restaurants...
Stayed 4 nights in Aug 2025

4/10 Poor

Peter

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms are very dated and in poor condition. Bathroom tiles were missing and floor got wet every time we had a shower and became dangerous. Air conditioner was old and noisy. Had to turn it off to be able to sleep. Would be very hot in summer.
Stayed 4 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 2 nights in Aug 2025

10/10 Excellent

Wendy

Liked: Amenities
A bit outdated (the bathroom had a shower curtain), but decent location and excellent service from reception
Stayed 1 night in Aug 2025

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice bathrooms very dated, bed super comfy, great location, friendly staff
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel in a great position within walking distance of everything I needed. Room was a little run down & I'm not a fan of shower curtains on showers. Was still clean & comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Pavneet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

4/10 Poor

Rene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were very disappointed with this property. The room was not serviced properly. The shower had all the paint of the floor lifting showing dirty grout. The carpets need a clean. Had to ask for the amenities to be restocked when taking a dirty towel back to reception. The pool area looks as if it has been abandoned - weeds growing up in the paving cracks and the pool looked very dirty. The photos on the website paint a very different picture to the reality!! It really needs a good over hall. On the positive, the lady who was on reception in the evenings was very helpful. We certainly expected a lot more from a Rydges, which is (was) one of my preferred hotels to stay.
Stayed 3 nights in Jul 2025

8/10 Good

Shelby

Stayed 1 night in Jul 2025