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The Waterside Hotel

4.0 star property

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Photo gallery for The Waterside Hotel

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Front of property
Premium Room
View from property
Superior Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Ardrossan Road, West Kilbride, Scotland, KA23 9NG
  • Place, Craft Town Scotland
    ‪2 min drive‬
  • Place, OVO Hydro
    ‪47 min drive‬
  • Place, Loch Lomond
    ‪55 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Hill view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

9.6 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room

Executive Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Waterside Hotel

Beachfront, with full-service spa
Spend the day relaxing on the beach or pampering yourself at The Waterside Hotel's full-service spa.
The Waterside Hotel offers 40 accommodations with coffee/tea makers and hair dryers. Smart televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Si Spa ( coming early 2026) has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

During your stay at The Waterside Hotel, you'll be within walking distance of Craft Town Scotland. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine and a beachfront location while dining at Waterside Restaurant
  • Indulge with body treatments, deep-tissue massages, or facials at Si Spa ( coming early 2026)
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 2-minute drive from Craft Town Scotland and a few minutes from Ardneil Bay
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
The Waterside Hotel offers its guests a full-service spa. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at The Waterside Hotel.

This 4-star West Kilbride hotel is smoke free.

Waterside Restaurant - This beachfront restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Waterside Restaurant

Things to do

  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • A fee will be charged for use of certain facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Waterside Hotel West Kilbride
Waterside West Kilbride
Waterside Hotel
The Waterside Hotel Hotel
The Waterside Hotel West Kilbride
The Waterside Hotel Hotel West Kilbride

The Waterside Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 175 out of 250 reviews
Rating 8 - Good. 55 out of 250 reviews
Rating 6 - Okay. 14 out of 250 reviews
Rating 4 - Poor. 4 out of 250 reviews
Rating 2 - Terrible. 2 out of 250 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food and service, fantastic room, very clean. Relaxed environment.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities
Excellent staff.
Stayed 3 nights in Aug 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 😊 overnight for a wedding along at the hydro, had great weather which help views were stunning 🌞
Stayed 1 night in Jul 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Neel

Stayed 1 night in Jun 2025

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I enjoyed my break away over all I waould rerurn
Stayed 1 night in May 2025

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

okay if you prefer minimalist/ modern facilities

Very friendly helpful staff. Rather expensive for the facilitites offrered. Food very expensive . But a comfortable nights sleep
Stayed 1 night in Jan 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for our overnight stay, staff very friendly. Restaurant was very good for our evening meal with a comprehensive menu. Only slight downside was they were doing some groundwork at the rear and side of the property so it was a little noisy early in the morning.
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sheena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely seaside location with great views towards Aran. Our room was large with a great big comfortable bed and a fab bathroom with a jacuzzi bath and rainfall shower over it. The bar and restaurant are also lovely with good selection of food for dinner and breakfast, both of which we enjoyed..
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Give it a miss

My room was meant to be a deluxe room with side sea view. Ripped and stained curtains do not say deluxe. View of the workmen doing the building works and woken by them at 7am is not deluxe. A shocking breakfast with such a poor selection is also not deluxe. I complained when I checked out, male manager approached me without introducing himself as the hotel manager, I had to ask Sorry who are you for him to then introduce himself. I showed him the curtains and discussed my complaint and that it was not worth what I had paid. I mentioned a local competitor who has bought a hotel close by and that their all over standards were so much better. He replied that he had been there recently and service was awful. Again not a professional reply. He apologised profusely and agreed with my complaints. I again reiterated the cost of the room, his way of compensating is giving me his email and to email him when I’m next in the area. In hindsight I should have pushed further for some kind of refund. I drove past last week and the ongoing works at the hotel certainly don’t make me want to rush back, they make the hotel look rundown. Shame, previous stay was great but I will continue on the road next time to its competitor up the road.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for ferry to Aran
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel big bedrooms Dog friendly have already booked our next stay
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pet friendly hotel - right on the beach

This is a modern well maintained hotel. Ultra pet friendly!! Right on the beach Good quality bar food, great breakfast Great staff. It is also right on the road so do book a beach facing room - we did not and the room was OK, but we yearned to open our window - and it was not to be as this is a busy road.
Stayed 2 nights in Aug 2024

8/10 Good

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week at The Open

A five day stay to watch The Open Golf championship at Troon. The hotel was not able to provide TV coverage of the golf which was unfortunate ans most residents were there for the golf. The hotel took advantage of the golf to charge a premium for standard rooms. It may be better value to travel in from further afield during the championships.
Stayed 5 nights in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week at The Open

A five day stay to watch The Open Golf championship at Troon. The hotel was not able to provide TV coverage of the golf which was an oversight given the majority of guests were golfers. The hotel also took advantage of the golf to charge a premium for standard rooms. It may be better value to travel in from further afield during championships.
The Waterside Hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly. We took our dog and they were very accomodating and went the extra mile to ensure a nice stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Findlay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night stay

Nice place, great decor Staff are friendly and helpful...and happy.
Stayed 2 nights in May 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024