Norseman Hotel

3.0 star property

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Photo gallery for Norseman Hotel

A coastal scene with waves crashing against rocks, a lighthouse, and a grassy hill in the background.
Meeting facility
Café
Premium bedding, pillow-top beds, individually decorated
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Riverside, Wick, Scotland, KW1 4NL
  • Place, Old Wick Castle
    ‪4 min walk‬
  • Place, Wick Heritage Centre
    ‪9 min walk‬
  • Place, Pulteney Distillery
    ‪13 min walk‬
  • Airport, Wick (WIC)
    ‪16 min walk‬

Room options

Classic King or Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

King Double, Single Occupancy

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Family Room

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

Superior Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Superior Double or Twin Room (single use)

  • 18 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

Classic Twin Room

7.0 out of 10
Good
(2 reviews)
  • River view
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

About this property

Norseman Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Norseman Hotel offers 48 accommodations with hair dryers and blackout drapes/curtains. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. This Wick hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Norseman Hotel. During your stay, you're just a quick walk from Old Wick Castle. Features include free WiFi in public areas and free self parking, plus a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine and garden views while dining at Crofters
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 4-minute walk from Old Wick Castle and 8 minutes by foot from Wick Heritage Centre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 258 square feet (24 square meters) and includes conference space. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Norseman Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Wick hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM.
Crofters - Overlooking the garden, this restaurant specializes in local cuisine. A children's menu is available.
Wickers Bar - This bar serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Crofters
  • Wickers Bar

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 258 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Built in 1970
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between December 24 and December 27.
The property is closed: New Year's Eve and New Year's Day.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 10.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 25.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Norseman
Norseman Hotel Wick
Norseman Wick
Norseman Hotel
Norseman Hotel Wick, Scotland
Norseman Hotel Wick Scotland
Norseman Hotel Wick
Norseman Hotel Hotel
Norseman Hotel Hotel Wick

Norseman Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 128 out of 348 reviews
Rating 8 - Good. 141 out of 348 reviews
Rating 6 - Okay. 50 out of 348 reviews
Rating 4 - Poor. 18 out of 348 reviews
Rating 2 - Terrible. 11 out of 348 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Swift check-in process and staff were all very friendly and helpful. Central location which is ideal.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and the staff,friendly and very helpful. The breakfast was hot and was a good variety of food to eat.I was highly recommended to stay at this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend this hotel enjoyed very much great location and staff were friendly
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff attentive, room satisfactory, food nice & easy to park.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

martine

Liked: Cleanliness, staff & service, amenities
Very nice staff, will be staying there again.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
I found the staff to be really pleasant and helpful. Our stay was one night the food was really good.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Jasmin

Liked: Cleanliness
Nice staff clean rooms ..Amenities could use update
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Brennain

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Good location, nice room, friendly and helpful staff.
Stayed 1 night in Jan 2024
Verified

8/10 Good

prudence

Liked: Cleanliness, amenities
The price, cleaness, staffs good attitude, comfortable beds
Stayed 1 night in May 2025
Verified

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Verified

8/10 Good

Steph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, free parking.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for a night or two!

Great service, great breakfast, great character.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

rian

Liked: Cleanliness, staff & service
very good location and easy to find
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and public areas.. Very friendly and considerate staff. Nice breakfast. Clean inviting public areas.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luke on reception was very friendly and helpful, rooms were comfortable and clean and the food was very good
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Sharon

Liked: Cleanliness, amenities
The room was comfortable and clean. View looked out on a garden which had rubbish in it. Staff were lovely and breakfast was nice as well. The walls are very thin and I could hear people in other rooms talking and coughing.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KIRSTY

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service were really excellent.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Gary

Liked: Property conditions & facilities
Nice hotel, good sized rooms, very clean, very friendly and helpful staff, would stay again
Stayed 4 nights in May 2023
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff are very helpful and friendly, food is lovely and hotel is in a great spot. Parking right outside. Will stay again
Stayed 1 night in Mar 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay. Top marks for the fruit salad and

Overnight stay on the way to the ferry. Well appointed room. Top marks for 3 types of fresh fruit salad and sugar free muesli at breakfast
Stayed 1 night in Oct 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stop

This hotel is very comfortable and is in the rown centre. Breakfast is great here.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Good location for ferry at Gills Bay. Homely hotel good food.
Stayed 1 night in Aug 2023
Verified

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good base for touring Northern Scotland
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable stay

Delighted with the service provided by the staff, the cleanliness of the room and quality of the food.
Stayed 1 night in Feb 2023