"The hotel is an experience back in time. There is so much to explore and to learn. The stay is great for young and old. Accessibility should be strongly considered since this is a historic location (stairs, narrow passages, and raised doorways). Even locals should stay a night if you’ve never before. ..."

"Great location and comfy rooms. Not quite 5 stat"

"A Luxurious Step Back in Time The Palmer House Hotel completely exceeded my expectations. What stood out most was the stunning lobby—truly a work of art with its intricate ceiling murals, gold accents, and opulent chandeliers. It felt like walking into a palace. The service was impeccable—every staff ..."

"Our room was on the 2nd floor with an alley behind it and there were people rolling garbage cans back and forth loudly the whole time. Also loud machines and people making noise late at night and early in the morning. Very disappointed."

"I was running the Boston marathon and booked this hotel a week before. The staff was amazing, very accomodating to all of my requests. They brought me a microwave to use in the room; in the morning they held my bag for me while I ran the marathon, and when I returned they had a room that they opened ..."

"Great view, friendly helpful staff, convenient to everything."

"We were given a different room than requested because of availability."

"Great service, very clean, it was amazing staying in a real castle. Granted the actual part you sleep in and such are all modern and updated, but still very well done."

"The hotel is a bit old. It's great if you're looking to stay in a property with a historical aspect. Check-in was troubling. I don't recall on the Hotel's description here on Expedia or on their own website that the deposit was $400 up front. I stayed for 6 days so that should have been around $170. ..."

"Love the historic setting. Loved looking at the historic decorations. Staff was friendly"