Best 5 Star Hotels in Douar Khalifa Ben Mbarek

"My room was freezing cold. Unfortunately the radiator from 1920 didn’t work. The engineer made 4 trips with different tools at 11:00 at night but still couldn’t get it to work. I slept in my clothes. The shower was lovely but seriously flooded the bathroom with 3 inches of water. My chicken dinner at the Asian restaurant was undercooked which is a recipe for serious illness and rice was $15 extra. Not great value for your money. .the security was oppressive until I understood why and then it was much appreciated. The comped my drink but still "

"Lovely hotel! Though I think that when a hotel is renovating they have a duty along with the travel companies like yourselves to inform the customer before booking. That is a bit sly. I found the pool menu and the room service menu very below standard. Needs improving. Overall, the hotel is very nice including the staff. Just needs a little attention with the finer details being a 5 Star hotel. Just lacks that little bit of class. "