2/10 Terrible
Sandra
9 Mar 2025
Out stay was nice. Customer service is absolutely terrible. I realized when I got home I was missing my swimsuit I was told by one employee they found d it and could ship it to me, I told him I would have the money the next day I would call back then. When I called back I spoke to a woman she said she was getting ready to end her shift and would check with her co worker and call me back the next day. She never called me back so when I called back she told me they didn’t have it and lied about telling me she would call me back. When I tried to ask when her co worker that told me he had it would be in she said I can’t give you anyone’s schedule. Now I guess I keep calling until I speak to him. I’m thinking someone took it home. Which days inn policy is they have to hold onto belongings for at least 30 days.
Sandra
Stayed 1 night in Feb 2025