Our room was dirty, TVs screens dirty, dust on all wood furniture, bathroom floor was dirty in corners, freezer In fridge was complete frozen over, windows dirty, water dripping from upper deck (was not raining), lobby broken, mismatched tile, no plastic ware for coffee area, elevator dirty with smudges, ice machine ran out of ice, restaurant and lounge closed, we were afraid to use hot tub because of the general condition of entire property. Luckily we used some of our Expedia points because this was not worth the posted price. Used to be a showcase resort, not anymore.