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Holiday Inn Express & Suites Alabaster by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Alabaster by IHG

Exterior
Interior entrance
Exterior
Minibar, in-room safe, desk, blackout curtains
Free daily continental breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
1000 Balmoral Drive, Alabaster, AL, 35007
  • Place, Propst Promenade
    ‪10 min walk‬
  • Place, Alabaster Promenade
    ‪13 min walk‬
  • Place, University of Alabama at Birmingham
    ‪22 min drive‬
  • Airport, Birmingham, AL (BHM-Birmingham Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(35 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

9.8 out of 10
Exceptional
(11 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Communications, Mobil, Roll-In Shower)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

Minibar, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

8.8 out of 10
Excellent
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Candlewood Suites Alabaster by IHG
Alabaster
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.2 out of 5, Very good, 652 reviews
The price is €90
includes taxes & fees
28 Jun - 29 Jun
Candlewood Suites Alabaster by IHG

About this property

Holiday Inn Express & Suites Alabaster by IHG

An indoor pool, a 24-hour fitness center, and a conference center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Holiday Inn Express & Suites Alabaster by IHG offers 70 accommodations with minibars and safes. Premium satellite television is provided. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers and hair dryers.

This Alabaster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express & Suites Alabaster by IHG. During your stay, you're just a quick walk from Propst Promenade. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from Propst Promenade and a 2-minute drive from Alabaster Promenade
Holiday Inn Express & Suites Alabaster by IHG offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Alabaster by IHG also features laundry facilities, dry cleaning/laundry services, and express check-in. Self parking is free.

This Alabaster hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock
  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Alabaster Hotel
Holiday Inn Express Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster
Holiday Inn Express Suites Alabaster by IHG
Holiday Inn Express Suites Alabaster an IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Hotel
Holiday Inn Express & Suites Alabaster by IHG Alabaster
Holiday Inn Express & Suites Alabaster by IHG Hotel Alabaster

Holiday Inn Express & Suites Alabaster by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 950 reviews
Rating 8 - Good. 199 out of 950 reviews
Rating 6 - Okay. 74 out of 950 reviews
Rating 4 - Poor. 29 out of 950 reviews
Rating 2 - Terrible. 31 out of 950 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff… great place to stay!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use more parking but a great location and great staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

MICHELLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely the best breakfast buffet. Thank you for your hospitality
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect from check in to the wonderful breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
The room was great! It was very clean and comfortable. The staff were so nice and helpful.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, and great free breakfast bar!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lashunda

Liked: Cleanliness, staff & service, amenities
Yes room was very clean. The staff was super friendly.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christie

Liked: Cleanliness, amenities, property conditions & facilities
Yes. I stay here every time I have a work event in the area. The staff was very friendly. The hotel is located in a great area.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room and bathroom.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
We've stayed here many times and really like it. Staff is excellent. Beds are very comfortable.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Zach

Liked: Cleanliness, staff & service, amenities
Great stay! Much better than a neighboring hotel where lots of construction workers were staying. Good location, clean, comfortable room.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Clean and well-appointed guest room with a very courteous staff!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was very clean and staff was extremely courteous.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
My stay at the Holiday Inn was absolutely enjoyable safe and clean. The breakfast for better than I expected. I would recommend this hotel. And most importantly the staff was very accommodating and pleasant.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Room clean… breakfast ok. Front desk courteous.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

David

Clean room
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy. Staff was nice. Room appeared to be nice and adequate. We quickly realized there was a leak in the plumbing around the bathtub which caused the room to flood. The carpet was soaked into the bedroom. We had to relocate to another room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
No problems. Clean and comfortable. Staff friendly and helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Mattilanne

Liked: Staff & service, amenities, property conditions & facilities
Very clean, nice staff, great breakfast options!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joshua A

Liked: Cleanliness, amenities
Yep
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities
👍
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Brittney at the front desk was so nice. We had to make changes to our plans and she was very helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Exceptional front desk service. Room clean and comfortable.
Stayed 1 night in Dec 2025