4/10 Poor
Raquel, Powder Springs
5 May 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Let me start by saying this was a last minute decision. For the price i paid i was not expecting a 5 star resort. HOWEVER, i wasn't expecting this either.
The hotel DEFINITELY needs some updating. Again, i wasnt expecting 5 star. The bathroom needs some updating, the towels are paper thin and the perfect size for 13 yr old. There was rust around the shower drain as well as the fan in the bathroom.
Housekeeping probably needs to be trained because the mirror in the bathroom was horrible, it looked like a 2 yr old cleaned it. The comforter on one of the beds had VISIBLE blood stains ( like the last person in the room fresh bllod stains). The room did have a mini fridge but the freezer part was frozen like it needs to be defrosted. The walls in the room are paper thin. I walked to the front desk and could clearly hear everything in every room as i walked by. The tv in the front lobby was so loud and played all night. Now on to this "BREAKFAST" They say is included. It LITERALLY is a waffle maker, half used ceral ( no it was not refilled. I went around 5 am to grab a cup of coffee. Came back at 8ish and the ceral looked the same) &, bananas. Oh and coffee. They have an entire area that lools like it could be a good space for a nice breakfast but they use it for storage. There isnt any oatmeal,grits, yogurt, bagel or anything that even the resembles a continental breakfast. So if you are thinking you will eat breakfast here, you better doordash it .
Raquel
Stayed 1 night in May 2025