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Viejas Casino & Willows Hotel

4.0 star property
VIP Access

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Photo gallery for Viejas Casino & Willows Hotel

Exterior
Outdoor pool, open 10:00 AM to 6:00 PM, pool cabanas (surcharge)
Interior
Lobby sitting area
2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Air-conditioning

Explore the area

View in a map
5000 Willows Road, Alpine, CA, 91901
  • Place, Viejas Casino
    ‪2 min walk‬
  • Place, Viejas Outlet Center
    ‪2 min walk‬
  • Place, Viejas Bowl
    ‪2 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

9.2 out of 10
Wonderful
(47 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

9.4 out of 10
Exceptional
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Viejas Casino & Willows Hotel

This resort features 4 restaurants, a full-service spa, and a casino. Free WiFi in public areas is provided, as well as free valet parking, a free area shuttle, and a free casino shuttle. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies.

Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Willows Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of the room service at Viejas Casino & Willows Hotel. During your stay, you're just a quick walk from Viejas Casino. You'll find features like free WiFi in public areas, free valet parking, and a free area shuttle.
  • Free WiFi in some public areas
  • Free valet parking and self parking
  • Enjoy international cuisine at The Cafe, one of the property's 4 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to facials, Swedish massages, or body wraps at Willows Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Viejas Casino and Viejas Outlet Center
  • Free shopping center, local-area, and casino shuttle service
Viejas Casino & Willows Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A casino, a 24-hour fitness center, and spa services are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

For a fee, guests can enjoy full breakfast daily from 4:00 AM to 1:00 PM.
The Cafe - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Grove Steakhouse - This steakhouse serves lunch and dinner. Open daily.
Baron Long Bar & Grill - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.
Ginger Noodle Bar - This restaurant specializes in Asian cuisine. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free casino shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: USD 3 to 14 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Baron Long Bar & Grill
  • Ginger Noodle Bar
  • Grove Steakhouse
  • The Cafe

Things to do

  • 2,500 slot machines
  • 24-hour gym
  • 50 gaming tables
  • Arcade/game room
  • Bingo
  • Bowling alley
  • Casino (133,000 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Full-service spa
  • Games
  • Hot tub
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • Lift

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 21 to April 11:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open May 15 and close December 03.
  • Pool access available from 10:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1007 reviews
Rating 8 - Good. 152 out of 1007 reviews
Rating 6 - Okay. 62 out of 1007 reviews
Rating 4 - Poor. 32 out of 1007 reviews
Rating 2 - Terrible. 24 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort to stay for a staycation
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place,
Stayed 2 nights in Mar 2026
Verified

8/10 Good

TRAVIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great room with a very comfortable bed! Gaming was fun, very courteous staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Great location for seeing our family while in CA. Rooms were very nice and clean.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Charles M

Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff was fantastic.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay, thanks!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome stay. Ready for the lady a concert now!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities
Clean rooms, beautiful hotel, lots of choices for food, amazing staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Great top notch..quiet and beds super comfortable
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Panyaporn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful rooms & friendly staff. Will stay here again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

SERGIO

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and great food options.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ivan

Liked: Cleanliness, amenities, property conditions & facilities
Nice location and the ambient was the best.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, beautiful hotel and rooms! Love it
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Clean room & good staff
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness
Amazing
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

patricia

Everyone was so helpful and kind from the parking to check in
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Heather

Liked: Amenities
Entire stay was wonderful
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Amazing room in an amazing hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Luda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its very nice place to stay and relax it is quite
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Santo

Liked: Cleanliness, staff & service, amenities
Great friendly atmosphere
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Room was great and the staff is always great!
Stayed 2 nights in Nov 2025