23 Sep 2019 by Tania- Assistant General Manager
Dear Anonymous, We sincerely regret not having met your expectations. Kind regards, Tania- Assistant General Manager
Puerto Caleta offers its guests an outdoor pool and a kids' pool. There's a restaurant on site. You can enjoy a drink at the pool bar. Public spaces have WiFi for a fee. A terrace, tour or ticket assistance, and multilingual staff are also featured at Puerto Caleta. This 3-star Antigua hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free parking nearby
Puerto Caleta offers 91 forms of accommodation with blackout curtains. Rooms open to balconies or patios. This accommodation offers separate living rooms. Accommodation at this 3-star hotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include baths or showers. This Antigua hotel provides wireless Internet access for a surcharge. Housekeeping is provided on a limited basis.
On-site venue – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
An outdoor pool and a children's pool are on site.
Special check-in instructions:
The front desk is open during the following times:
Front desk hours are 9 AM-1 PM and 4-8 PM. Guests arriving after the front desk is closed can obtain keys from the bar, Captain, located next to the reception.
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No on-site parking is available. This property accepts credit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless checkout is available. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.