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Aparthotel

Apartamentos HG Tenerife Sur

3.0 star property

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Photo gallery for Apartamentos HG Tenerife Sur

2 outdoor pools, pool umbrellas
Lobby sitting area
Reception
Standard Apartment (Balcony/Terrace)
Breakfast (EUR 8 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Restaurant
  • Laundry room
  • Gym
  • Outdoor space

Explore the area

View in a map
Avenida de Ámsterdam, 3, Los Cristianos, Arona, Tenerife, 38650
  • Place, Playa De Los Tarajales
    ‪7 min walk‬
  • Place, Las Vistas Beach
    ‪15 min walk‬
  • Place, Golf Las Americas
    ‪4 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪11 min drive‬

Room options

View all photos for Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace)

Standard Apartment (Balcony/Terrace)

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds OR 1 Double Sofa Bed

View all photos for Standard Studio, 1 Bedroom

Standard Studio, 1 Bedroom | Living area

Standard Studio, 1 Bedroom

  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use, 1 Single Bed

1 bedroom, desk, blackout curtains, iron/ironing board

Double Room Single Use, 1 Single Bed

  • 30 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Restaurant
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About this property

Apartamentos HG Tenerife Sur

Family-friendly aparthotel with 2 outdoor swimming pools connected to the convention center in Arona
This smoke-free aparthotel features 2 outdoor pools, a restaurant, and a fitness center. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Each apartment features a kitchenette with a refrigerator and a stovetop, plus a furnished balcony and a TV with satellite channels. WiFi, a coffee/tea maker, and a ceiling fan are among the other amenities available to guests. Limited housekeeping is available.
Apartamentos HG Tenerife Sur offers 189 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to furnished balconies. Televisions come with premium satellite channels. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and bidets.

This Arona aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered on a limited basis and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

With your stay at Apartamentos HG Tenerife Sur, you're connected to the convention center and just a quick walk from Playa De Los Tarajales. Features include 2 outdoor pools, a restaurant, and a gym. Built in 1983, this comfortable aparthotel has 189 apartments. Each apartment offers a kitchenette and a furnished balcony.
  • Each apartment offers a kitchenette, a furnished balcony, and satellite TV
  • Enjoy a bite to eat at Las Flores, a buffet restaurant that serves international cuisine
  • Buffet breakfast offered for a fee
  • WiFi for a fee
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a sauna, and scooter/moped rentals
  • Just a 4-minute drive from Siam Park and a few minutes from Playa de las Américas
Apartamentos HG Tenerife Sur offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee.

Event space at this aparthotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Apartamentos HG Tenerife Sur.

This 3-star Arona aparthotel is smoke free.

Guests can enjoy buffet breakfast for a fee.
Las Flores - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Las Flores - Onsite bar. Open daily.

Property amenities

Beach

  • Beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: WiFi (EUR 5 per day)
  • Available in some public areas: WiFi (EUR 5 per day)

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Car hire

Restaurants on site

  • Las Flores
  • Las Flores

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Refrigerator

Dining

  • Buffet breakfast available for a fee: EUR 8 for adults and EUR 4 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 24-inch TV with premium satellite channels

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Conference centre (1,076 square foot of space)
  • Desk
  • Meeting room

Comfort

  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board on request
  • Limited housekeeping
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In a village
  • In the city centre
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Racquetball/squash
  • Scooter/moped rentals
  • Shopping
  • Boat tours nearby
  • Ecotours nearby
  • Game drive nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 189 units
  • 5 buildings
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Built in 1983
  • Garden

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Fee for in-room wireless internet: EUR 5 per day (rates may vary)
  • Fee for wireless internet in public areas: EUR 5 per day (rates may vary)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Apartamentos HG Tenerife Sur
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona
Apartamentos HG Tenerife Sur Arona
HG Sur
HG Sur Tenerife
HG Tenerife
HG Tenerife Sur
Tenerife Sur
Apartamentos HG Tenerife Sur Hotel Arona
Apartamentos HG Tenerife Sur Hotel
Apartamentos HG Tenerife Sur Apartment Arona
Apartamentos HG Tenerife Sur Apartment
Apartamentos HG Tenerife Sur Arona
Apartamentos HG Tenerife Sur Aparthotel
Apartamentos HG Tenerife Sur Aparthotel Arona

Apartamentos HG Tenerife Sur Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 104 out of 479 reviews
Rating 8 - Good. 223 out of 479 reviews
Rating 6 - Okay. 111 out of 479 reviews
Rating 4 - Poor. 28 out of 479 reviews
Rating 2 - Terrible. 13 out of 479 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Rachael

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2025

6/10 Okay

Maggie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Booked for 5 days. Stayed in a studio apartment. Accommodation was clean. Bottle of water in fridge for arrival which was a nice touch. Close to eating areas and about 15 mins to beach. Our major issue was sunbeds at the pool. Too many apartments and no where near enough sunbeds or the space to put them. Asked lifeguard who kindly offered to get white plastic chairs for us. Asked lady at reception and was basically told (without looking up from her computer screen) not enough beds and better luck tomorrow getting one! We left after 2 days as relaxing by the pool is a big part of a holiday for us. We had asked for an upper floor apartment with a view. We got a lovely view of the swimming pool of a privately owned complex with a beautiful pool area with no one using it. At least we had a laugh about it!
Stayed 5 nights in Jun 2025

10/10 Excellent

Cyril

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed this apartment hotel. Very nice staff! Help and friendly to make your stay comfortable. The local area is full nice Spanish restaurants if you look for them and the hotel restaurant is quite nice if you don’t want to go out. Walkable distance to los Cristianos beach. I will definitely rebook with my family this hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Ruby

Travelled with family
Liked: Cleanliness, room comfort

Great apartment

Great location, lovely and clean apartments cleaned every day.
Stayed 7 nights in May 2025

8/10 Good

Daniel

Liked: Cleanliness, room comfort

All good

Very good and spacious aparthotel with heated swimming pool. Adequate buffet breakfast. Decent restaurant onsite, and several restaurants within a short walk. Don't confuse it with HG's other apartment complex over the road. In spite of instructions not to do so, many guests left towels on the sunloungers all day. But we always managed to find a couple of free ones. If we came again we would ask for a room a bit further from the bar, as the music didn't finish until 11pm.
Stayed 2 nights in Feb 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay
Stayed 7 nights in Jan 2025

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort

Very good, very nice

Had a lovely return stay. Studio really clean and modern, cleaned every day regular towel change - If you like a pool it seems pleasant although people seem to be waiting at 9am for them to be unlocked. Good area everything in walking distance
Stayed 8 nights in Jan 2025

6/10 Okay

Tony

Travelled with family
Liked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Enjoyed the holiday

Nice hotel.staff very efficient and friendly. Rooms comfortable could do with a bit of updating. Pool area great. Stayed in nov so had no problem getting a sunbed. Good location with lots of bars and restaurants nearby. 15 min walk to beach.
Stayed 5 nights in Nov 2024

6/10 Okay

Stuart

Travelled with family
Liked: Cleanliness

Ok but could be great

Great location,rooms run down and outdated,solid foam mattress 😲very slippery at poolside,nice pool bar,if you can get a sunbed,no iron,iron board,brush ,mop etc,no air con. Hade a good time, though would have preferred not to be looking at the road. Some staff helpful ,others very unhelpful
Stayed 7 nights in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, amenities
The only criticisms about the appartment was that there was no air conditioning: it was hot in the bedroom and couldn’t sleep. The shower was awkward as the shower head faced the shower curtain so the bathroom was easily flooded. Good maid service and helpful hotel staff. Brilliant swimming pool.
Stayed 5 nights in Sep 2024

10/10 Excellent

Simon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice apartments lovely pool area which gets sun all day.the staff are very friendly and helpful.the area surrounding these apartments are filled with great bars and restaurants.
Stayed 7 nights in Sep 2024

4/10 Poor

Gracie Rhiann

Travelled with partner
Disliked: Property conditions & facilities
Expedia are mis-selling this properly. It no longer looks anything like the pictures advertised and there is no information on the listing advising of the huge construction site right behind the hotel causing a lot of noise. This was our 2nd stay here and it will certainly be the last. If you want a good night's sleep, do not stay here. Every night we were kept awake by noises within the hotel. If anyone around you has their Aircon on, you're kept up with a constant whirring/washing machine type noise. I had ear plugs in and could still hear it. The hallway lights outside the room buzz and the fridge also buzzes very loudly. Far from a peaceful stay. One night a pipe on the grounds was letting off an awful beeping noise. We even considered checking out early due to lack of sleep but due to only staying 3 nights, and the cost of going elsewhere we stayed and put up with it as Expedia couldn't guarantee a refund if we left. The sunbed and pool situation is ridiculous. All beds are reserved by the crack of dawn so unless you want to wake up at 5am on holiday, you won't get a bed. Hotel has signs up saying you can't reserve but they don't enforce this. The lifeguard packs all sunbeds away at 17:30, which for a holiday hotel is ridiculous when they sun is still shining way beyond that. They start packing up around you, so youre made to feel like you need to leave and can't use the pool beyond that time. They'll start jet washing the sides down around you too.
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, room comfort
Stayed 10 nights in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, room comfort
Very nice nd good location
Stayed 2 nights in Aug 2024

6/10 Okay

Ian

Travelled with partner
I feel not just the hotel but the area appears scruffier than our last stay , one year ago.
Stayed 7 nights in May 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big pool area with lots of sun beds
Stayed 5 nights in Apr 2024

4/10 Poor

Hannah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Property is tired and needs renovation. Kitchen amenities extremely basic and nothing provided to clean with. Pictures definitely look nicer than what you actually get. Pool is almost impossible to use as there are too many rooms for the size of the pool / sunbeds provided and despite signs, people reserve towels and staff do not monitor this, all sunbeds taken with an empty pool by 8am. Pool does not have a pool bar in the middle as shown on photos. They were also renovating directly under our room from 7:30am-4pm every day and there was no warning of this. Overall- good area / close to everything in walking distance for Los Cristianos, but would not recommend as properties of a similar price seem a lot nicer.
Stayed 6 nights in Apr 2024

4/10 Poor

Lee

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Emily

Travelled with family
Liked: Room comfort
Stayed 8 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

mick

Liked: Cleanliness, room comfort

Week away

Apartments were a little “tired” and needed some decoration and updating. For example the bathroom ceiling paint was peeling off.
Stayed 7 nights in Feb 2024

8/10 Good

julian

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2024