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Aparthotel

Ona Beverly Hills Suites

3.0 star property

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Exterior detail
Breakfast, lunch, dinner served; international cuisine
Blackout curtains, iron/ironing board, bed sheets
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Rodeo s/n, Oasis del Sur, Los Cristianos, Arona, Tenerife, 38650
  • Place, Playa De Los Tarajales
    ‪12 min walk‬
  • Place, Las Vistas Beach
    ‪3 min drive‬
  • Place, Golf Las Americas
    ‪5 min drive‬
  • Airport, Tenerife (TFS-Tenerife South)
    ‪11 min drive‬

Room options

View all photos for Apartment (Studio)

Blackout curtains, iron/ironing board, bed sheets

Apartment (Studio)

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Apartment (Studio 2)

Blackout curtains, iron/ironing board, bed sheets

Apartment (Studio 2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment (Studio 1+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment (Studio 1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Blackout curtains, iron/ironing board, bed sheets

Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 1 Bedroom (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (1+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 1 Bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 1 Bedroom (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (1+2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 1 Bedroom (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom (2+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 1 Bedroom (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (1+2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (5)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2+3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3+2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (4+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+4)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (1+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Apartment, 1 Bedroom, Sea View

  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment, 1 Bedroom (1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

Apartment, 1 Bedroom, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View (5)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (5)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms (vista mar)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms (vista mar)

  • 2 bedrooms
  • Sleeps 1
  • 1 Queen Bed and 2 Single Beds

Apartment, 2 Bedrooms (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (1+3)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+4)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (1+4)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (2+1)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (2+2)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2+3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (2+3)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (3+1)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (3+2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (3+2)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (4+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (4+1)

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

Apartment, Sea View (Studio 1+1)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, Sea View (Studio)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom, Sea View (2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View (3)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (3)

  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (2)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (2)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Sea View (1+1)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (1+1)

  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed and 2 Single Beds

Apartment, Sea View (Studio 2)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 1 Bedroom, Sea View (1+2)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms, Sea View (4)

Blackout curtains, iron/ironing board, bed sheets

Apartment, 2 Bedrooms, Sea View (4)

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Apartment, 1 Bedroom, Sea View (3)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Ona Beverly Hills Suites

Suburban aparthotel with 2 outdoor pools, near Las Vistas Beach
This aparthotel features 2 outdoor pools, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a children's pool. Each apartment boasts a deep soaking tub and offers a kitchen and a dryer. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a refrigerator and a microwave. Limited housekeeping is available.
Ona Beverly Hills Suites offers 242 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Rooms open to furnished balconies or patios. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers with deep soaking bathtubs. Flat-screen televisions come with digital channels. Housekeeping is offered on weekdays only and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Ona Beverly Hills Suites. During your stay, you'll be within walking distance of Las Vistas Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 outdoor pools. Built in 1987, this comfortable aparthotel has 242 apartments on 2 floors. Each apartment includes amenities such as a deep soaking tub and a kitchen.
  • Each apartment offers a kitchen, a dryer, and a furnished balcony/patio
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at La Piazza
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, racquetball/squash, and bike rentals
  • Just a 5-minute drive from Siam Park and 9 minutes from Fañabé Beach
As a guest of Ona Beverly Hills Suites, you'll find 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/game room are also featured at Ona Beverly Hills Suites. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Arona aparthotel.

For a fee, guests can enjoy buffet breakfast daily from 8:00 AM to 10:30 AM.
La Piazza - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Car not required
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children's pool

Restaurants on site

  • La Piazza

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 11 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Hair dryer
  • Shampoo
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Furnished balcony/patio
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the suburbs

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Racquetball/squash
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 242 units
  • 9 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Built in 1987
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 11 for adults and EUR 5 for children
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.
Property Registration Number A38083101
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Suites Beverly Hills Aparthotel
Suites Beverly Hills Aparthotel Arona
Suites Beverly Hills Arona
BEVERLY HILLS
The Suites at Beverly Hills
Beverly Hills Suites Excel Hotels Resorts
Beverly Hills Suites - Excel Hotels & Resorts Arona
Beverly Hills Suites - Excel Hotels & Resorts Aparthotel
Beverly Hills Suites - Excel Hotels & Resorts Aparthotel Arona

Ona Beverly Hills Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 258 out of 736 reviews
Rating 8 - Good. 330 out of 736 reviews
Rating 6 - Okay. 105 out of 736 reviews
Rating 4 - Poor. 29 out of 736 reviews
Rating 2 - Terrible. 14 out of 736 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Single traveler- Lovely short stay at Ona Beverly Suites, the apartment was clean and spacious with all equipment provided for self catering. Amenities close by, without having walk the big hill down to the beech! Friendly local town to walk around with plenty of good restaurants. Thank you to all the staff, who were friendly and helpful and made me feel welcome and secure.
Stayed 4 nights in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, amenities
3rd time we've stayed here this year alone(and took many to remember previously)and already booked for 6 weeks time.we love the place.The rooms are spotless and the staff from reception to the cleaners and friendly and hard working.Yes,it's up a bit of a hill,but worth the work for the elevated views.Breakfast buffet is excellent!
Stayed 9 nights in Oct 2025

2/10 Terrible

Michael Chalkley

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Food variety was appalling, maybe answer my messages and you would know that already. We looked out to a brick wall. I complained via email directly to the hotel and at reception
Stayed 5 nights in Oct 2025

8/10 Good

Keri F

Liked: Cleanliness, room comfort
Good-quality 3 star accommodation. Electrics in room could do with a check. Not suitable for elderly or infirm - too many steps. Otherwise, enjoyed my stay.
Stayed 5 nights in Oct 2025

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, amenities
Overall the property was great, the staff were fantastic the only problem was the beds they were very uncomfortable, we had to put the quilt on top of mattress so it was a little more comfortable.
Stayed 10 nights in Oct 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I’d stay here again, it’s rooms are perfectly acceptable, the beds need better mattresses, there dated, but apart from that, the rooms are good. The staff are lovely, it’s clean and has everything you need. It’s a little walk to the beach, and the hills are not for the faint hearted, but taxis are always available, right outside.
Beautiful view from our balcony
Stayed 8 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, room comfort
The suit was a bit dated but had everything and more that was needed. All staff from reception to cleaners were lovely
Stayed 4 nights in Oct 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel reception was easy and quick, the staff on at the time were very helpful and polite. We checked in easily (doing it online makes it so much quicker) Our apartment was beautifully clean and included everything we needed, our balcony overlooked the pool and gave us some lovely afternoon and evening sunshine all the way until sunset. Our TV didnt work but we phoned reception from our room and within 5 minutes the problem was rectified and there was english channels available too, which was really nice. The facilities on site were very good, with 2 adult pools on different levels and a smaller children pool with a toilet next to each pool made it easier than going all the way back to our hotel room. The pools were both clean and refreshing on a hot day with lots of sunbeds available. The hotel is located on a steep hill, but with a taxi rank a 1 minute walk away, getting back from a day out is very easy. Overall we thoroughly enjoyed our stay and hope to be back again soon.
Stayed 5 nights in Oct 2025

6/10 Okay

Rhona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would not stay in beverly hill suites again in the same room ,we were on the road side and could not sit on our balcony because of noisy busses and other traffic, our door into appartment was also on main thoroughfare for maids etc with noisy trolleys. We have stayed before but in different more enjoyable suite in hotel.The check in was also very slow and after a long day ttratravelling it was a
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, room comfort
Very helpfull and friendly staff. Selection of pools. Large apartment
Stayed 3 nights in Oct 2025

6/10 Okay

Christopher, Oxfordshire

Travelled with group
Liked: Cleanliness
Check in was complete, didn’t tell me anything about having to put a deposit on the A/C remote until i couldn’t switch it on when in room and unpacked, called reception and then was told… also had to sit watching a poor maintenance man try and fix the door as wouldn’t lock, and eventually it was fixed by a hotel guest in his swim shorts Watching him struggle
Stayed 7 nights in Sep 2025

6/10 Okay

Luke, Oxfordshire

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I come to Tenerife a lot, and this is the first time at this hotel, check in ok, room had issues that after talking too reception twice I couldn’t be bothered with the other issues, Won’t stay here again, a lot of better run facilities in the area…
Stayed 5 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2025

8/10 Good

Fiona

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

donna

Disliked: Property conditions & facilities
The key cards were constantly not working . And locked out or in the apartment air-conditioning untit not working properly in sons room told maintenance never fixed
Stayed 7 nights in Jul 2025

6/10 Okay

joanne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2025

6/10 Okay

Stephen

Travelled with partner
Grounds in the property well kept,rooms are a bit tired beds very hard,but in general it is what it is pool area nice.Recepton staff helpful.
Stayed 7 nights in Jul 2025

10/10 Excellent

Beth

Liked: Cleanliness, room comfort

Brilliant stay would return.

Great stay, lovely spacious and clean apartment. Two pool areas which were great, and helpful staff. Lots to do in the area, and short taxi ride from las americas
Stayed 7 nights in Jul 2025

10/10 Excellent

Barry

Liked: Cleanliness, room comfort

Never get sick of this place!!

Stay here three times a year and love the place.Friendly, efficient staff who always try their best to accommodate my requests.Unfortunately some of the rooms are starting to look a bit jaded,but this certainly didn't affect my wonderful stay.
Stayed 10 nights in Jun 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, room comfort

Overall good but some issues with AC

Stay here many time a year as always good but this time we had issues with AC not working and dispite complaining took 3 days to fix but even then only 2/3 units were working so
Stayed 5 nights in Jun 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 10 nights in Mar 2025

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities
Always great
Stayed 9 nights in May 2025

8/10 Good

Tami

Liked: Cleanliness, property conditions & facilities
The staff was friendly and the room very comfortable
Stayed 8 nights in May 2025

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, room comfort

Good place to stay

Stay here all the time got all your essentials for a self catering stay
Stayed 3 nights in May 2025

10/10 Excellent

karen

Liked: Cleanliness, room comfort

Perfect stay

I had a lovely stay. I was in a spacious studio apartment. My whole stay was perfect due to the accomodation, check in experience, every staff member"s friendliness, professalism and helpfulness. Would highly recommend.
Stayed 2 nights in Apr 2025