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Candlewood Suites Asheville Downtown by IHG

2.5 star property

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Room amenity
Property amenity
Premium Studio Suite, 2 Queen Beds
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Asheville Mall
    ‪2 min drive‬
  • The Orange Peel
    ‪2 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

1 bedroom, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room amenity

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Studio Suite, 2 Queen Beds

Room amenity

Premium Studio Suite, 2 Queen Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Mountain View

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds, Mountain View

9.0 out of 10
Wonderful
(20 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Mountain View

1 bedroom, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(24 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Indoor pool, outdoor pool, pool loungers

Holiday Inn Express & Suites Asheville Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1001)
The price is €164
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Holiday Inn Express & Suites Asheville Downtown by IHG

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel with free parking, near Harrah's Cherokee Center - Asheville
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Weekly housekeeping is available.
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with bathrobes and hair dryers. LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Candlewood Suites Asheville Downtown by IHG's central location gets high marks from our customers. During your stay, you're just a quick walk from Innsbruck Mall. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self parking
  • Relax with a drink at the rooftop bar
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from The Orange Peel and a few minutes from Harrah's Cherokee Center - Asheville
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A rooftop terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

Lux Lounge - Onsite rooftop bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lux Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 376 out of 519 reviews
Rating 8 - Good. 85 out of 519 reviews
Rating 6 - Okay. 22 out of 519 reviews
Rating 4 - Poor. 12 out of 519 reviews
Rating 2 - Terrible. 24 out of 519 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Had to move to another room at 1:00 am due to a noise guest that had been told three times to lower the noise. But yet I was the one who had to move. They got to stay in their room. I will never stay here again!!
Stayed 1 night in Mar 2025

8/10 Good

Hannah

Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Denise

Liked: Cleanliness
They lost power the last night and still had no power the next morning. We had to walk down 4 flights and there was NO lighting in the stairwell. it was horrible and no one was offering to help. This was a extreme safety issue.
Stayed 3 nights in Feb 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff were friendly. Kitchenette was a huge help to have. Free coffee in lobby. I didn’t use pool or gym so can’t speak to those. I would stay again.
Stayed 4 nights in Feb 2025

8/10 Good

Miranda

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Very accessible to area. Never cleaned room (4days),power failure not their fault but. Emergency lights in stairwell were not working. Staff seemed unconcerned and apathetic when I discussed power issue. Power went out at 2am and I left at 7am power hadn’t been restored.
Stayed 4 nights in Feb 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great hotel. Very big and very clean room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2025

6/10 Okay

Tiffany

Stayed 2 nights in Dec 2024

8/10 Good

Arica

Stayed 1 night in Dec 2024

10/10 Excellent

chris

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

KUMASI

Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were staying here during hurricane Helene and the staff did the best they could given the circumstances
Stayed 3 nights in Sep 2024

10/10 Excellent

Shelly

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Stayed 2 nights in Sep 2024

10/10 Excellent

tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this space and its rooftop! The lobby was awesome and felt more like a fun VIP lounge.
Stayed 2 nights in Sep 2024

10/10 Excellent

Charissa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually stay in an VRBO but stayed here since I was only in town for 2 nights. The staff was very warm and friendly. When I got to the room I was pleasantly surprised at how spacious it was. I travel around the world, and this had to be one of the cleanest rooms I had ever seen. The beds were very comfortable. I will stay here and again and I would recommend this hotel. It is very convenient to downtown Asheville.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is unclean and the landscaping in not properly maintained.
Stayed 6 nights in Sep 2024

8/10 Good

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, very satisfied with our choice will recommend and will return
Stayed 1 night in Aug 2024

8/10 Good

Cory

Travelled with family and small children
Liked: Cleanliness
It worked well for my family: 2 littles under 3. It allowed for a room that was closed by a door to allow the baby to sleep in pack n play without toddler waking him. However bed and pillows left a lot to desire limiting my wife's sleep.
Stayed 1 night in Sep 2024

8/10 Good

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

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