Mountain Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Mountain Inn & Suites

Exterior
Restaurant
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Free daily continental breakfast
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
755 Upward Rd, Flat Rock, NC, 28731
  • Carl Sandburg Home National Historic Site
    ‪9 min drive‬
  • Pardee Hospital
    ‪9 min drive‬
  • Burntshirt Vineyards
    ‪10 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(274 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About this property

Mountain Inn & Suites

Hotel with free breakfast, in the vicinity of Carl Sandburg Home National Historic Site
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and concierge services are onsite.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The free breakfast at Mountain Inn & Suites gets good marks from our customers. During your stay, you'll be close to Carl Sandburg Home National Historic Site. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Guests really like the accommodations for the comfy beds, overall comfort, and cleanliness
  • 7 minutes by car from Carl Sandburg Home National Historic Site and 9 minutes from Burntshirt Vineyards
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at Mountain Inn & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Flat Rock hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 792 out of 1009 reviews
Rating 8 - Good. 175 out of 1009 reviews
Rating 6 - Okay. 23 out of 1009 reviews
Rating 4 - Poor. 9 out of 1009 reviews
Rating 2 - Terrible. 10 out of 1009 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good bed, quiet, slept well. Decent breakfast. A good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here often. I especially like the smell of fresh clean when i enter. Not a clorox smell, but clean. EVERYONEspoke or smiled. Easy access to everything. But most of all its customer service. You dont hardly get that anymore
Stayed 2 nights in May 2025

10/10 Excellent

Robin, Mentor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived late in the evening yet was pleasantly greeted with key ready. Breakfast was available.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hillary

Stayed 3 nights in Mar 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A mountain treat

The Moutain Inn and Suites is a family owned, non-franchise hotel. It is every bit, if not better, than similar franchises (Holiday Inn Express, Best Western, Comfort Inn and Suites. The cleanliness is second to none. The staff is friendly and responsive. This is our 2nd stay and it will not be the last.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well lit hallways and entrances.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and clean place
Stayed 1 night in Apr 2025

8/10 Good

Jose

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy checkin and check out. Convenient to Mr. Maple.
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly stay. Bed and sheets are nice. Simple place that checked all the boxes. I will stay there on my next visit
Stayed 4 nights in Apr 2025

8/10 Good

Al

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice restful accommodations. Would stay again
Stayed 3 nights in Apr 2025

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at Mountain Inn and Suits for the past three years during MrMaple's Open House. It's a very reasonably priced, comfortable, great coffee, and very nice employ's Inn. The parking lot is large and it's easy on and off the main highway threw town.
Stayed 2 nights in Apr 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was a newer hotel with few amenities but it served the purpose. The sheets on one of the beds had multiple little stains that looked like blood so that’s gross.
Stayed 1 night in Apr 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Dan

It was ok not great
Stayed 1 night in Apr 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

HASSANALI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk clerk was very polite and expeditious. I saw her mopping the floors at night, which seemed odd, but it is okay if that is part of her job.
Stayed 1 night in Mar 2025

2/10 Terrible

Linda

Stayed 1 night in Mar 2025

10/10 Excellent

Bacari

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kevin

Stayed 1 night in Mar 2025

10/10 Excellent

Dewayne

Stayed 1 night in Mar 2025

6/10 Okay

Jørgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the area is no mountains, but highways
Stayed 1 night in Mar 2025