Mountain Inn & Suites

2.5 star property

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Photo gallery for Mountain Inn & Suites

Exterior
Restaurant
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby lounge
Free daily continental breakfast

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
755 Upward Rd, Flat Rock, NC, 28731
  • Place, Green River
    ‪4 min drive‬
  • Place, Jackson Park
    ‪4 min drive‬
  • Place, Blue Ridge Mall
    ‪5 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪14 min drive‬

Room options

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(91 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(290 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Mountain Inn & Suites

Mountain hotel with free parking, in the vicinity of Carl Sandburg Home National Historic Site
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, a 24-hour front desk, and a computer station.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The free breakfast at Mountain Inn & Suites gets good marks from our customers. During your stay, you'll be close to Carl Sandburg Home National Historic Site. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include a 24-hour business center, a computer, and an elevator
  • Guests really like the accommodations for the comfy beds, overall comfort, and cleanliness
  • 7 minutes by car from Carl Sandburg Home National Historic Site and 9 minutes from Burntshirt Vineyards
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. Mountain Inn & Suites also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available. You'll have access to the health club at a partner property.

This Flat Rock hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Books
  • Games
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 799 out of 1004 reviews
Rating 8 - Good. 160 out of 1004 reviews
Rating 6 - Okay. 25 out of 1004 reviews
Rating 4 - Poor. 10 out of 1004 reviews
Rating 2 - Terrible. 10 out of 1004 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Gina

Liked: Staff & service, amenities
Had to ask for clean linens because upon arrival, my bed linens were covered in black dog hair. The occupants above us were running up amd down the halls as well as in and out of the rroms There must be no insulation between floorsnecause we heard every footsteps.
Stayed 2 nights in Nov 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff,clean room,fresh breakfast, ill always give this place 5 stars
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeannie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and smelled good and the staff was friendly and helpful. We had a nice stay.
Stayed 1 night in Nov 2025

10/10 Excellent

H Alan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, courteous staff; well maintained property; safe parking, clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Dana

Stayed 1 night in Nov 2025

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always courteous and welcoming! The rooms are clean, and the atmosphere is inviting. This is a quiet hotel. I have stayed here many times and would stay again.
Stayed 3 nights in Nov 2025

8/10 Good

Sharon

Great
Stayed 4 nights in Oct 2025

10/10 Excellent

romulus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel. I stay every year
Stayed 1 night in Oct 2025

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and good people
Stayed 3 nights in Oct 2025

8/10 Good

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy. We did not eat breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good. Roads were confusing.
Stayed 1 night in Oct 2025

10/10 Excellent

Kim and Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very pleased with our stay at mountain inn and suites. Everyone was very nice and accommodating. We would definitely stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ted

Stayed 1 night in Oct 2025

10/10 Excellent

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean, comfortable rooms. Let us be on first floor since we had our dog with us. Staff could not have been more helpful. We are staying here on our way home too!
Stayed 1 night in Oct 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived very early, hoping to just drop some bags off and the person at the front desk let us into the room. Very nice of them to do. Thank you
Stayed 1 night in Oct 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast menu is not diabetic friendly, but with extra insulin, the waffles and bagels were good! The room was good, alarm clock had 2 extra electric plugins, still scarce. No USB ports. Comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

Theresa

Travelled with family
Liked: Property conditions & facilities
Everything was clean and staff was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Narothama Reddy

Stayed 1 night in Oct 2025

8/10 Good

Keith

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Dr. Janet Smith

Liked: Cleanliness, staff & service, property conditions & facilities
Interesting breakfast creations with a large variety of choices. Very supportive and caring staff.
Stayed 2 nights in Oct 2025

8/10 Good

Du

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nicely situated along the highways. Easy and convenient check in out. Employees were pleasant. Only thing was that they only supplied shampoos without rinse.
Stayed 2 nights in Oct 2025

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cean and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Their rooms are very clean and smells good. The lobby was in pristine condition. The customer service was fantastic. I would go again next time we visit Western North Carolina.
Stayed 1 night in Oct 2025