Mountain Inn & Suites

2.5 star property

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Photo gallery for Mountain Inn & Suites

Exterior
Free daily continental breakfast
Lobby lounge
Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
755 Upward Rd, Flat Rock, NC, 28731
  • Place, Carl Sandburg Home National Historic Site
    ‪8 min drive‬
  • Place, Pardee Hospital
    ‪8 min drive‬
  • Place, Burntshirt Vineyards
    ‪8 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪15 min drive‬

Room options

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(85 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(286 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Mountain Inn & Suites

Hotel with free breakfast, in the vicinity of Carl Sandburg Home National Historic Site
A 24-hour business center, coffee/tea in a common area, and a microwave in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a refrigerator in a common area, a business center, and concierge services are onsite.
Mountain Inn & Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Cable television is provided. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The free breakfast at Mountain Inn & Suites gets good marks from our customers. During your stay, you'll be close to Carl Sandburg Home National Historic Site. You'll find features like free WiFi in public areas and free self parking, plus a 24-hour business center. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking and RV/bus/truck parking
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • 7 minutes by car from Carl Sandburg Home National Historic Site and 9 minutes from Burntshirt Vineyards
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A vending machine, multilingual staff, and a picnic area are also featured at Mountain Inn & Suites. Free self parking is available. You'll have access to the health club at a partner property.

This Flat Rock hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Sofa beds are only available in select rooms.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 18 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mountain Inn Flat Rock
Mountain Flat Rock
Mountain Inn Suites Flat R
Mountain Inn Suites
Mountain Inn Suites FlatRock
Mountain Inn Suites Flat Rock
Mountain Inn Suites
Mountain Inn & Suites Hotel
Mountain Inn & Suites Flat Rock
Mountain Inn & Suites Hotel Flat Rock

Mountain Inn & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 795 out of 1007 reviews
Rating 8 - Good. 170 out of 1007 reviews
Rating 6 - Okay. 23 out of 1007 reviews
Rating 4 - Poor. 9 out of 1007 reviews
Rating 2 - Terrible. 10 out of 1007 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ruby

Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
A private setting and clean rooms. The curtains have a space between the air conditioner and bottom of the window. If you are on the front side of the hotel, the light bleeds through and makes it harder to sleep.
Stayed 1 night in Aug 2025

10/10 Excellent

Bodin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were very friendly and helpful, making our stay very enjoyable. While Inn is not new nor full of modern features, it is spotlessly clean and offers a very nice quiet, safe retreat for us older adults. Will definitely plan on returning on our future trip to the area.
Stayed 2 nights in Aug 2025

10/10 Excellent

james

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable!
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very clean and the staff was very friendly and accomidating
Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in clerk was extremely helpful and very nice. Our room was clean, quiet, and spacious. A great place to stop after a day on the road.
Stayed 1 night in Jul 2025

10/10 Excellent

Celinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Bed was very comfortable and the shower was good pressure, lol! Very clean. Breakfast was a good continental. Muffins, bagels, some microwaveable frozen items, wafflemaker, etc. Fruit - all fresh and not stale or overripe.
Stayed 1 night in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Flat Rock!

My husband thought the beds were super comfortable. I wish they were softer, but I slept well. We love staying here because everything is so nice and clean. Convenient to Flatrock and Hendersonville.
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called them about a reservation, they gave me a price. I told them that I just saw a price that was lower. They said this was the lowest available and that if you book the reservation with any other avenue that the reservation isn't guaranteed. Someone was really wanting a commission. Saved $ by not booking with the hotel.
Stayed 1 night in Jul 2025

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brooklyne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s a Dunkin across the street and QT down the street. Plenty of food options nearby. Bed was comfy however my only complaint would be that the pillows were to small. You could smell the clean everywhere you went!!
Stayed 1 night in Jul 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Clean facilities.
Stayed 3 nights in Jul 2025

8/10 Good

Mary

Nice stay. Excellent breakfast. Nice staff.
Stayed 1 night in Jul 2025

8/10 Good

Maryellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Was a bit disappointed in the breakfast options.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice accomadations and very friendly people there.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good location, okay accommodations

This location worked well for us to visit the Western NC area for a day and a half. The walls were just kind of thin and there was quite a bit of noise from the people around us and it interfered a bit with sleep. The free breakfast was solid in the morning. The bathroom was quite spacious.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Prefect stop! Comfy, friendly and convenient!
Stayed 1 night in Jul 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and very treasonable cost.
Stayed 1 night in May 2025

10/10 Excellent

Marianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Nice staff. Would stay again.
Stayed 1 night in Apr 2025