Holiday Inn Augusta West I-20 by IHG

3.0 star property

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Photo gallery for Holiday Inn Augusta West I-20 by IHG

Exterior
Meeting facility
Exterior
Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
441 Park West, Grovetown, GA, 30813
  • Doctors Hospital of Augusta
    ‪3 min drive‬
  • Augusta Mall
    ‪5 min drive‬
  • Augusta National Golf Club
    ‪10 min drive‬
  • Augusta, GA (AGS-Augusta Regional)
    ‪21 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Hearing Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Hearing Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Augusta West I-20 by IHG

Hotel in Grovetown with free breakfast and a 24-hour fitness center
This hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Augusta West I-20 by IHG offers 130 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves.

This Grovetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Augusta West I-20 by IHG. During your stay, you'll be close to Fort Eisenhower. Enjoy features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy American cuisine while dining at Kems
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 7 minutes by car from Fort Eisenhower and 10 minutes from Augusta National Golf Club
Holiday Inn Augusta West I-20 by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1855 square feet (167 square meters) and includes conference space. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Augusta West I-20 by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Grovetown hotel.

Guests are served free buffet breakfast daily.
Kems - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Kems

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,855 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Cot
  • Rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn AUGUSTA WEST
Holiday Inn AUGUSTA WEST I-20
Holiday Inn I-20
Holiday Inn I-20 Hotel
Holiday Inn I-20 Hotel AUGUSTA WEST
Holiday Inn Augusta West I-20 Hotel Grovetown
Holiday Inn Augusta West I-20 Hotel
Holiday Inn Augusta West I-20 Grovetown
Holiday Inn AUGUSTA WEST I 20
Augusta West I20 Grovetown

Holiday Inn Augusta West I-20 by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1008 reviews
Rating 8 - Good. 248 out of 1008 reviews
Rating 6 - Okay. 99 out of 1008 reviews
Rating 4 - Poor. 44 out of 1008 reviews
Rating 2 - Terrible. 47 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shanah

Liked: Staff & service
Disliked: Property conditions & facilities
Picture shows a hot tub probably should fix that.
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay with the king bed the room had a lot of space for luggage and to move around. The bed was one if the comfiest I have slept on. I would definitely recommend this hotel and will be booking again here when back in the area.
Stayed 1 night in Mar 2025

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was fine and the overnight clerk very nice. The front desk the next day were rude and discriminating to disabled people.
Stayed 1 night in Mar 2025

8/10 Good

Kelsey

Travelled with family
Liked: Staff & service, room comfort

Not great but not bad

The place was very decent. It could have been cleaner. There was a random stain on the pull out mattress which was also extremely thin. Corners, cracks etc were not as clean as I would like and the rug was old and a bit pulled up in one place. I didn’t realize that the suite is set up with the no bedroom on the outside then the living room and then bathroom. Every other suite like this that I have used has been enter into the living room, then the bathroom is off the hall to the bedroom. I prefer the second way because we put our 3 year old on the pull out and it is nice not to have to walk past his bed when going to the bathroom. Lastly we had requested extra pillows to line the sides of the bed so the 3 year old didn’t fall out. They messaged back and said no problem but they were forgotten.
Stayed 1 night in Mar 2025

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Highly recommend
Stayed 1 night in Feb 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

candace

Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Bennie Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

As expected

Stayed 2 nights in Feb 2025

10/10 Excellent

Cassie

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Clean and nice pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
This property was very nice, I am can't think of one negative thing.
Stayed 1 night in Feb 2025

8/10 Good

Jeanise

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick and easy. Marquis whom checked me in was very personable. Great experience
Stayed 2 nights in Feb 2025

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff was very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, property conditions & facilities
Staff, front desk lady at check out was very warm, kind and professional
Stayed 1 night in Feb 2025

6/10 Okay

Frances

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Yurena

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Super clean, comfy beds! Recommended!
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here anytime I am in Augusta
Stayed 1 night in Feb 2025

10/10 Excellent

Kanetia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

It was the best hotel I've stayed at outside of a resort . It was very clean, organized, friendly staff. They gave you enough time to really enjoy dinner, breakfast & amenities. Felt like I was at home!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good
Stayed 3 nights in Feb 2025

10/10 Excellent

Mark V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was friendly. Comfortable beds and pillows. The breakfast was amazing! A big shout out to Emmett and his culinary skills. The breakfast options were delicious.
Stayed 1 night in Feb 2025

10/10 Excellent

Yadira

Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Mike

Travelled with partner
Liked: Amenities
It was a nice hotel
Stayed 2 nights in Jan 2025