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Candlewood Suites Aurora-Naperville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Aurora-Naperville by IHG

Exterior
Fridge, microwave, stovetop, dishwasher
Exterior
Interior
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2625 W Sullivan Road, Aurora, IL, 60506
  • Place, Aurora University
    ‪8 min drive‬
  • Place, Chicago Premium Outlets
    ‪8 min drive‬
  • Place, Paramount Theater
    ‪11 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪47 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

8.0 out of 10
Very good
(22 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Aurora North - Naperville by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, 806 reviews
The price is €95
includes taxes & fees
16 Nov - 17 Nov
Holiday Inn Aurora North - Naperville by IHG

About this property

Candlewood Suites Aurora-Naperville by IHG

Hotel with free parking, in the vicinity of Splash Country Waterpark
Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Candlewood Suites Aurora-Naperville by IHG offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Aurora-Naperville by IHG. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Splash Country Waterpark and 8 minutes from Aurora University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville by IHG. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 313 out of 727 reviews
Rating 8 - Good. 163 out of 727 reviews
Rating 6 - Okay. 89 out of 727 reviews
Rating 4 - Poor. 71 out of 727 reviews
Rating 2 - Terrible. 91 out of 727 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Leeoreana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Look into it
Stayed 1 night in Jul 2025

2/10 Terrible

Shawn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

regina

Travelled with partner
Liked: Cleanliness
It needs to be updated but it was clean and decent for the night we stayed
Stayed 1 night in Jun 2025

6/10 Okay

Anson

Travelled with family, Travelled with group
Stayed 1 night in May 2025

4/10 Poor

Jean

Disliked: Staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Janice

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning was so squeaky and loud that we couldn’t use it. Hot sleeping. We were on the third floor and the water pressure in the bathroom was a drizzle.
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Brynn

Stayed 1 night in May 2025

4/10 Poor

Matthew

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hallways on 2nd floor smelled like dead fish, air conditioning didn’t work called front desk at 7:45pm 5 times with no answer, went down and no one there. Room was dated and dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were excellent.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sergio

Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not good

Paterson behind counter was a complete joke. Not friendly and doesn’t listen. Charged the wrong card and didn’t want to fix it.
Stayed 1 night in May 2025

4/10 Poor

Virginia

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Was not cleaned. Had a dirty mop smell.
Stayed 2 nights in May 2025

4/10 Poor

Elexus

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and stinky
Stayed 2 nights in May 2025

4/10 Poor

Kalynn

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It smells bad inside of the hotel especially in the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Apr 2025

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood in the blank.
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay!

The room itself was clean, organized, and had helpful guides regarding to the needs of the guest! The front desk is polite, the parking is spacious and there are various stores / restaurants within a 10 mile radius !
Stayed 1 night in Apr 2025

10/10 Excellent

amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Tanya

Stayed 1 night in Mar 2025

2/10 Terrible

Leslie

Stayed 2 nights in Mar 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Brenda

Liked: Staff & service
Kitchen available
Stayed 1 night in Mar 2025