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Candlewood Suites Aurora-Naperville by IHG

2.5 star property

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Photo gallery for Candlewood Suites Aurora-Naperville by IHG

Exterior
Property amenity
Exterior
Studio Suite, 2 Double Beds
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2625 W Sullivan Road, Aurora, IL, 60506
  • Place, Vaughan Aquatic Center
    ‪3 min drive‬
  • Place, Vaughan Athletic Center
    ‪4 min drive‬
  • Place, Chicago Premium Outlets
    ‪8 min drive‬
  • Airport, Chicago, IL (DPA-Dupage)
    ‪22 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communications, Accessible, Tub)

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Accessible, Roll Shwr)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

Suite, 1 Bedroom, Accessible (1 Queen, Comm, Roll Shwr)

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 1 Queen Bed

7.6 out of 10
Good
(24 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (1 Queen Bed)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (1 Queen Bed)

  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio Suite, 2 Double Beds

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Candlewood Suites Aurora-Naperville by IHG

Along with a 24-hour fitness center, this hotel has a snack bar/deli and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business center, and a meeting room are onsite. Weekly housekeeping is available.
Candlewood Suites Aurora-Naperville by IHG offers 83 accommodations with DVD players and complimentary newspapers. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Aurora hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Candlewood Suites Aurora-Naperville by IHG. During your stay, you'll be within walking distance of Vaughan Aquatic Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Splash Country Waterpark and 8 minutes from Aurora University
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Candlewood Suites Aurora-Naperville by IHG. Self parking is free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation (varies based on length of stay)
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape

Candlewood Suites Aurora-Naperville by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 338 out of 788 reviews
Rating 8 - Good. 173 out of 788 reviews
Rating 6 - Okay. 101 out of 788 reviews
Rating 4 - Poor. 75 out of 788 reviews
Rating 2 - Terrible. 101 out of 788 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Leachele

Disliked: Cleanliness, property conditions & facilities
There were unexpected fees the lotion shampoo and conditioner were empty no Kleenex and there were kids running up and down the hallway…not a pleasant stay…
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Stayed 2 nights in Feb 2026

10/10 Excellent

Yailene

Stayed 1 night in Jan 2026

6/10 Okay

Tanisha

Stayed 1 night in Feb 2026

6/10 Okay

lawrence

Liked: Staff & service
Disliked: Cleanliness
They have us a room that was very tricky to open, and they knew it. Lol really could have used a different room and they could have fixed that lock. And we got assigned a room that wasnt clean. Really again??? A clean room or just tell us its nit ready yet.
Stayed 1 night in Jan 2026

2/10 Terrible

Tyler

Stayed 1 night in Feb 2026

2/10 Terrible

Jeffrey

Stayed 1 night in Jan 2026

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, amenities
Heater didn't keep the room warm, it dropped 4 degrees overnight. There was NO water pressure or flow in the shower. The shampoo etc were all empty.
Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy
Stayed 1 night in Jan 2026

6/10 Okay

Robson

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Hotel took too long to release your security deposit
Stayed 1 night in Jan 2026

10/10 Excellent

Christian

Stayed 1 night in Dec 2025

6/10 Okay

Philip

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel needs an overall upgrade and a good cleaning of the public areas.
Stayed 1 night in Jan 2026

8/10 Good

Nerissa C.

Liked: Cleanliness, amenities, property conditions & facilities
Staff was quite helpful and welcoming. Amenities were good.
Stayed 1 night in Jan 2026

2/10 Terrible

Jeremy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room wasn’t up to par and when expressed this to staff and asked for another room was denied
Stayed 2 nights in Dec 2025

8/10 Good

Nerissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Jan 2026

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It were a clean place remote didn't work for TV that all
Stayed 1 night in Jan 2026

10/10 Excellent

Karla

Travelled with group
Liked: Staff & service, amenities
Staff was very courageous, room was clean
Stayed 1 night in Dec 2025

6/10 Okay

Gabriel

Stayed 2 nights in Dec 2025

2/10 Terrible

Blanca

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty like I never seen, if you are looking for the cheapest hotel and you don’t care how dirty it is, this is it
Stayed 2 nights in Dec 2025

2/10 Terrible

Christine

Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

2/10 Terrible

Rami

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like it it’s very old expensive and they charge 150 $ deferent from othere hotels charge 50$
Stayed 1 night in Dec 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

6/10 Okay

Miranda B

Disliked: Cleanliness
The entire hotel had an unpleasant odor, there was leftover coffee in the coffee pot that we did not make, one set of sheets were stained, there was not any extra toilet paper, the tissue box was empty, and the keys stopped working.
Stayed 1 night in Dec 2025