2/10 Terrible
Miya B., Pleasanton, CA
27 Jul 2023
DONT BOOK!!!!
Booked over 6 mo in advance as we were going to bass lake to attend a wedding. On Monday 2 days before we were to arrive Bass lake rental Co called me to tell me that "somehow" the property owners had pulled the property from them without any heads up. I was going to be stuck without a rental. They did not have a similar rental to offer me. I ended up booking a rental with Vacasa and spending double the amount. I was/ am livid. When I asked how to get my deposit back Bass Lake rental company told me that I had to lie to VRBO and request a refund due to a family illness. Why couldn't I tell the truth? No freaking idea. The rental CO blames the cabin owners, I don't know who is really to blame. I can caution you not to book this property.
Miya B.
Stayed 4 nights in Jul 2023