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Tru by Hilton Beckley

2.5 star property

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Photo gallery for Tru by Hilton Beckley

Lobby
Front of property
Gym
Desk, laptop workspace, free WiFi, bed sheets
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
162 NEPTUNE DRIVE, Beckley, WV, 25801
  • Place, Beckley Travel Plaza
    ‪1 min drive‬
  • Place, Tamarack Conference Center
    ‪1 min drive‬
  • Place, Raleigh General Hospital
    ‪2 min drive‬
  • Airport, Beckley, WV (BKW-Raleigh County Memorial)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

Room, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(54 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room-Hearing Accessible

  • Sleeps 2

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4

King Room

  • Sleeps 2

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About this property

Tru by Hilton Beckley

A 24-hour fitness center, a snack bar/deli, and a microwave in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a convenience store, and a front-desk safe are onsite.
Tru by Hilton Beckley offers 106 accommodations with coffee/tea makers and complimentary toiletries. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Beckley. During your stay, you're just a quick walk from Harper Park Retail. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include a front-desk safe, convenience store, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Just a 5-minute walk from Harper Park Retail and a 2-minute drive from Tamarack Conference Center
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Tru by Hilton Beckley also features a 24-hour fitness center, a convenience store, and a front-desk safe. Self parking is free.

This Beckley hotel is smoke free.

Guests are served free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Billiards/pool table

Family friendly

  • Grocery/convenience store
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Beckley Hotel
Tru by Hilton Beckley Beckley
Tru by Hilton Beckley Hotel Beckley

Tru by Hilton Beckley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 505 out of 770 reviews
Rating 8 - Good. 152 out of 770 reviews
Rating 6 - Okay. 66 out of 770 reviews
Rating 4 - Poor. 30 out of 770 reviews
Rating 2 - Terrible. 17 out of 770 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Racheal

Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly, Palm Coast

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Very accommodatig and courteous staff! Great breakfast!
Stayed 3 nights in Dec 2025

10/10 Excellent

Tim

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful finding me places to eat when I arrived
Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel for one-night stay; did have a dog barking in the next room and we were on the 3rd floor.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2025

8/10 Good

noreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, friendly staff, and good breakfast. Would definitely stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Great stsy
Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Marcia

Liked: Cleanliness, amenities, property conditions & facilities
Front desk clerk was very friendly. Room was cean and comfotable. Breakfast was great
Stayed 1 night in Nov 2025

6/10 Okay

alvin

It was a little confusing finding the front entrance. The bathroom had old washcloths in the shower and there were no tissues. There was no coffee maker for a quick morning cup. Who wants to go downstairs before a shower to get coffee. For the cost of the room the company can afford at least a small Kuerig.
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Stayed 1 night in Nov 2025

10/10 Excellent

Evelyn

Stayed 1 night in Nov 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
It is an very nice hotel with a good staff.
Stayed 3 nights in Nov 2025

8/10 Good

Gary

Stayed 1 night in Nov 2025

10/10 Excellent

Eleisa

Stayed 1 night in Nov 2025

4/10 Poor

Diane

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at 130 am after a long drive, no one was at the desk. We waited about 15 minutes, then I called and someone came out. They were pleasant but I just wanted to get to bed and not wait in the lobby.
Stayed 1 night in Nov 2025

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, amenities
We had a water leak in the ceiling of our bathroom. The staff was great. They came right up and took a look and even took a couple pictures. They were going to give us a full refund, but, they said Expedia has to do that because we used a third party to book the room. They can't give a refund until Expedia OK's the refund. Please OK the refund.
Stayed 1 night in Nov 2025

10/10 Excellent

Paula

Stayed 1 night in Nov 2025

10/10 Excellent

Timberlyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
One of the beds had hair in the bed and I had to ask for clean sheets other than that great stay.
Stayed 1 night in Nov 2025

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but did not have a dresser. Weird. Or closet. Beds comfy and comfortable. Just stayed 1 night and breakfast was good.
Stayed 1 night in Nov 2025

10/10 Excellent

BROWN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025