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iStay by NH Berlin City Ost Hotel

4.0 star property

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Photo gallery for iStay by NH Berlin City Ost Hotel

A modern living room with a sofa, chairs, a coffee table, and a bookshelf.
A modern interior with a reception desk, seating area, and a bar with shelves stocked with beverages.
A hotel room with two beds, a large window with sheer curtains, a wall-mounted circular design, and a bedside table with a lamp.
A white robe with 'iStay Hotels' logo hanging on a wooden hanger.
Lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Rathausstr. 2-3, Berlin, BE, 10367
  • Place, Stasi Museum Berlin
    ‪6 min walk‬
  • Place, Ring-Center
    ‪6 min walk‬
  • Place, Simon-Dach-Strasse
    ‪6 min drive‬
  • Airport, Berlin (BER-Brandenburg)
    ‪36 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a lamp, and a window with curtains.

Standard Room

8.8 out of 10
Excellent
(18 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

A hotel room with a bed, a desk, a chair, a TV, and a large window with curtains.

Superior Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room (Extra Large)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Extra Large)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Extra Large, Extra Bed 2AD+1CH)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Extra Large, Extra Bed 2AD+1CH)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room (Extra Large Extra Bed 3 adults)

A hotel room with a bed, a sofa, a small table, and a window with curtains.

Superior Room (Extra Large Extra Bed 3 adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

iStay by NH Berlin City Ost Hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Housekeeping is available on request.
IStay by NH Berlin City Ost Hotel offers 99 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the overall property condition at iStay by NH Berlin City Ost Hotel. During your stay, you'll be connected to a shopping center, and just a quick walk from Stasi Museum Berlin. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Rossini Quattro
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Within a 10-minute walk of Stasi Museum Berlin and Ring-Center
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A terrace, a vending machine, and multilingual staff are also featured at iStay by NH Berlin City Ost Hotel. Parking is available for a fee.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.
Rossini Quattro - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 19 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Bar
  • Rossini Quattro

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (90 centimetre high)
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (60 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1998
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 27.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 27.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurter Allee
Frankfurter Allee Hotel
NH Berlin Frankfurter Allee
NH Berlin Frankfurter Allee Hotel
Nh Berlin Frankfurter Allee Hotel Berlin
NH Berlin City Ost Hotel
Ost Hotel
NH Berlin City Ost
NH Berlin City Ost Hotel
NH Berlin City Ost Berlin
NH Berlin City Ost Hotel Berlin

iStay by NH Berlin City Ost Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 162 out of 536 reviews
Rating 8 - Good. 271 out of 536 reviews
Rating 6 - Okay. 72 out of 536 reviews
Rating 4 - Poor. 24 out of 536 reviews
Rating 2 - Terrible. 7 out of 536 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, 4th time we have stayed to visit family, never been disappointed.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Rachel

Liked: Staff & service, amenities, property conditions & facilities
The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Yevhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three days in Berlin

Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Govert

Liked: Staff & service, property conditions & facilities, room comfort
All ok, good location
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Verified traveller

Good location. Good value.

Amazing service and very cordial.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Dayoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Completely satisfied

I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with all you need

A very nice room with everything you need, fridge, safe, AC
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Ulla Raija

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Sebastian

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel had its good days a long time ago… no NH hotel standard at all
Stayed 3 nights in May 2024
Verified

8/10 Good

moshe

The location. Rooms .sevice
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Anna

Liked: Cleanliness, staff & service
Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Jastin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all about
Stayed 2 nights in Nov 2023
Verified

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

dahlia

Liked: Cleanliness, staff & service
Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.
Stayed 4 nights in May 2024
Verified

8/10 Good

Andra Crisanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Catherine

Liked: Cleanliness
Air conditioning isn't very good. I requested a sheet twice and never received it. Hotel is not close to attractions.
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Average hotel

I don't know why this hotel has 4 stars, as it is rather old and worn out. There were some stains on the carpet, we found a diaper under the bed and the shower head just broke all of a sudden - but the staff was friendly and quickly fixing these problems. Be aware that you need to shower standing on the bathtub - might not be easy for everyone to hop in. We didn't try to breakfast but it was nice to have a mini fridge and a water boiler in the room. Situated on a quiet side street the hotel is peaceful and well connected with the public transportation and there's a supermarket Rewe across the Frankfurter Allee. All in all: It was too expensive for that average quality, we wouldn't return.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities
God beliggenhed god betjening gode værelser jeg kommer der igen
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Wir hatten fußläufig zu tun und das Preis/Leistungsverhältnis stimmte
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities
Fint værelse og rent Venligt personale
Stayed 3 nights in Dec 2025