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Extended Stay America Suites Billings West End

2.5 star property

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Photo gallery for Extended Stay America Suites Billings West End

Studio, 2 Double Beds, Non Smoking
Studio, 1 Queen Bed, Accessible, Non Smoking | Private kitchen
Desk, blackout curtains, iron/ironing board, free WiFi
Property amenity
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
4950 Southgate Dr, Billings, MT, 59101
  • Riverfront Park
    ‪4 min drive‬
  • Rimrock Mall
    ‪6 min drive‬
  • Reef Indoor Water Park
    ‪8 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Woodspring Suites Billings

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (108)
The price is €99
for 1 room
includes taxes & fees
15 May - 16 May
Woodspring Suites Billings

About this property

Extended Stay America Suites Billings West End

Hotel in Billings with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe and a vending machine. Housekeeping is available on request.
Extended Stay America Suites Billings West End offers 104 accommodations with MP3 docking stations and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hair dryers can be requested.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Billings West End. During your stay, you're just a quick walk from Amend Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and extended parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • 9 minutes by foot from Amend Park and a 3-minute drive from Yellowstone River
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Extended Stay America Suites Billings West End also features a vending machine, coffee/tea in a common area, and laundry facilities. Free self parking is available.

This Billings hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Billings West End
Extended Stay America End Hotel Billings West
Extended Stay America Billings West End Hotel
Hotel Extended Stay America Billings - West End Billings
Extended Stay America Billings West End Hotel
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Extended Stay America Billings - West End Billings
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Extended Stay America End
Extended Stay America End
Extended Stay America Billings West End
Extended Stay America Suites Billings West End Hotel
Extended Stay America Suites Billings West End Billings
Extended Stay America Suites Billings West End Hotel Billings

Extended Stay America Suites Billings West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 332 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 119 out of 1001 reviews
Rating 2 - Terrible. 114 out of 1001 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night 5

Great staff very nice and helpful. Chris was a huge help was and still is very helpful patient and generous for that he is deeply appreciated and should most definitely be recognized more.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I like to be able to walk around the city and explore retail or other amenities within walking distance of a hotel. This location is in a part of town which doesn't have many amenities within walking distance. The lobby is cramped and dated, but the rooms themselves are clean and wel-maintained. For the price of less than $100, I felt the experience was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

Natasha

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Norberto

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Stayed 1 night in Jan 2025

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 1 night in Jan 2025

10/10 Excellent

DeAndre

Business traveller
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs some maintenance Noisy fan on heater
Stayed 1 night in Jan 2025

8/10 Good

Kelly

Stayed 1 night in Dec 2024

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good price and I would go there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amanda, Poplar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant experience! I’d stay again!
Stayed 1 night in Dec 2024

6/10 Okay

Brenda

Disliked: Cleanliness, staff & service

You get what you pay for with this hotel

The room was clean and quiet. The only serious cleanliness problem was with the washers and dryers in the laundry room. Overall, the hotel was as expected for a budget priced property in regard to sparse amenities, lack of services or perks on site, room decor and bed comfort plus well worn carpets and hallways. Overall, I was satisfied for the price paid. My only complaint was poor customer service at the front desk by a few employees severe enough to affect my stay. The general manager didn’t possess the skills necessary for his position and I almost went to a different hotel when booking a second one week stay due to his unprofessional attitude. Secondly, the afternoon desk clerk was too busy on her phone or coloring projects to properly acknowledge a guest standing at the desk needing service.
Stayed 7 nights in Dec 2024

10/10 Excellent

Paula

Stayed 1 night in Nov 2024

10/10 Excellent

Brandon, Lame Deer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. They were exceptional in making sure my check-in went smoothly without any stresses on my part
Stayed 1 night in Dec 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andrea

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Very cheap building, kitchen but nothing in it to do anything with.
Stayed 1 night in Nov 2024

10/10 Excellent

Kellie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff member Christopher was very helpful, I give him a 5 star rating.
Stayed 2 nights in Nov 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

Raelynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Candi

Business traveller
Liked: Cleanliness, staff & service
The bathroom sink would not drain. The windowsills were dusty and dirty, and the hall had an unappetizing smell of some type of cooking.
Stayed 1 night in Oct 2024

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