Montana Trailhead Inn

2.5 star property

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Photo gallery for Montana Trailhead Inn

Lobby sitting area
Family Suite | Living area
Lobby
Front of property
Free daily continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
5500 Midland Rd, Billings, MT, 59101
  • Rimrock Mall
    ‪3 min drive‬
  • Reef Indoor Water Park
    ‪4 min drive‬
  • Riverfront Park
    ‪6 min drive‬
  • Billings, MT (BIL-Logan Intl.)
    ‪8 min drive‬

Room options

Standard Double Room

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Family Suite

  • 77 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Double Sofa Beds

Deluxe Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Single Room

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room, 2 Double Beds, Accessible

  • Hill view
  • Sleeps 4
  • 2 Double Beds

Executive Room

  • City view
  • Sleeps 3
  • 1 King Bed

Standard Single Room, 1 King Bed with Sofa bed, Accessible

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Montana Trailhead Inn

Hotel with free breakfast, near Riverfront Park
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a 24-hour front desk, and a vending machine are onsite. Housekeeping is available on request.
Montana Trailhead Inn offers 94 accommodations with iPod docking stations and irons/ironing boards. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

This Billings hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Montana Trailhead Inn. During your stay, you'll be within walking distance of Yellowstone River. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like an off-leash area.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking, extended parking, and RV/bus/truck parking
  • Amenities include a 24-hour business center, an elevator, and a vending machine
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Just a 4-minute drive from Riverfront Park and a few minutes from Rimrock Mall
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-leash area
Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served daily. A 24-hour fitness center, a vending machine, and an elevator are also featured at the business-friendly Montana Trailhead Inn. Free self parking is available.

Smoking is allowed in designated areas at this Billings hotel.

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 1986
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • IPod dock

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 45
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 7:30 AM

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-leash area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 45 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and outdoor lighting
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:30 AM.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Montana Trailhead Inn Hotel
Montana Trailhead Inn Billings
Montana Trailhead Inn Hotel Billings

Montana Trailhead Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 418 out of 1117 reviews
Rating 8 - Good. 348 out of 1117 reviews
Rating 6 - Okay. 164 out of 1117 reviews
Rating 4 - Poor. 90 out of 1117 reviews
Rating 2 - Terrible. 97 out of 1117 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Karen

Travelled with family, Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is misrepresented. It is NOT the nice tall building. It is the mess out behind that building. Do not stay here! There is no way to get a trailer or large vehicle in the parking lot. They refused to credit my card due to their misrepresentation, such terrible customer service.
Stayed 1 night in Mar 2025

8/10 Good

Koren

Stayed 2 nights in Mar 2025

10/10 Excellent

Ronda

Travelled with family
Liked: Cleanliness, staff & service
This is a Holiday Inn under new ownership. While it shows its age everything was clean and very comfortable. The bed was great and it had a dressing area outside the bathroom. Staff was great at checkin.
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snowmobiling group

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean family suite! No issues during our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

April, Billings

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean beautiful rooms the twins their the night staff
Stayed 1 night in Feb 2025

10/10 Excellent

Bree

Stayed 2 nights in Feb 2025

8/10 Good

Dean, MISSOULA

Liked: Cleanliness, staff & service, property conditions & facilities
Currently remodeling Kept noise & dust to a minimum
Stayed 1 night in Mar 2025

8/10 Good

Dean, MISSOULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Tim

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Disappointing......

Won't ever be staying here again. Night one had fire alarms for nearly an hour. Then the next morning I was stuck in an elevator for 20 minutes. And that evening, a barking dog in the lobby for over 45 minutes. The shower was hot and the bed comfortable, but I was very disappointed in the other stuff that happened.
Stayed 2 nights in Feb 2025

6/10 Okay

Elaine

Liked: Cleanliness, room comfort

Getting worn but we were able to rest.

The hotel is showing its use. The locked outside entry to the stairs was broken and a homeless man slept on the stair landing. The electric outlets were either broken or full. We had to unplug lamps to use outlets.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very comfortable at the Trailhead in Billings. There are several restaurants close to the hotel. Our bed was so comfortable!
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

John

Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Amenities
The breakfast is kind of a joke. You need to improve it. The property looks run down. Needs some sprucing up.
Stayed 1 night in Feb 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, staff & service
The elevators definitely need some service work and the room was in need of some repairs.
Stayed 1 night in Feb 2025

8/10 Good

Kayli

Business traveller
Liked: Cleanliness, staff & service, amenities
I’m familiar with this hotel from staying there many times 20 years ago. It’s definitely mid-renovation right now. I was told that the mattresses were all new and I believe that to be true. My room appeared to have the original sofa and window treatments based on my memory of the hotel in the late 90’s and early 2000’s. There was visible water damage to the tiles/wall in the bathroom, dusty air vents and cobwebs in the corners, but my stay, overall, was very positive. Like many reviews mention, the staff were outstanding! So friendly and helpful - very impressed with them. The breakfast was also a pleasant surprise - nice variety for a small area. It was nostalgic for me to ride in the glass elevators again. I’m glad they’re still part of the lobby and I’m looking forward to seeing this hotel come back to life! I plan to stay again in the future.

10/10 Excellent

Barry, OverLand Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and very helpful
Stayed 1 night in Feb 2025

4/10 Poor

Trina

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Our bathroom was very dirty with something splattered on the shower curtain and ceiling.
Stayed 1 night in Feb 2025

8/10 Good

Amber

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good
Stayed 3 nights in Feb 2025

8/10 Good

Jeff

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jarett

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025